MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28831 results found
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Card style going on and off
I have Yidaro's alternative card style applied in my deck, but as you can see in the screenshot, the card style keeps going on and off during the game.
8 votes -
network connection
I completed the player draft portion of my event and now when I click play to play my first game I get a "Network Error" "Unable to join event. Try again later."
5 votes -
Add control over default frames
I do not like the extended art frames and it is tedious to unselect the frames for the cards I am using. The system does not remember a selection for new decks and new frames are automatically selected as the default. I do not want to disable all alternate frames because I like the showcase frames. Please add some fidelity to the selection and defaults.
1 vote -
The original activated and triggered abilities of the transformed creature have not been translated.
The original activated and triggered abilities of the transformed creature have not been translated.
1 vote -
Shatter the sky destroys counters even with ozolith on the field.
I had a creature with 6 counters on it while having the ozolith on the field. my opponent then played shatter the sky which destroyed all creatures. None of the counters I had on my creature were added to the ozolith.
3 votes -
Option to disable or more efficient card shuffling ANIMATION
When playing with 250 cards or more, it the shuffling animation does freeze the game for quite a while.
Give us an option to disable this animation or just make sure it doesn't actually load in every card, so the deck size doesn't matter on the process.
I'm sure you find a neat way :)
5 votes -
De-ranking from Diamond 1 to Diamond 2
Hello,
Before my last game, I was ranked as Diamond 1, 1 star. Then I loss one game and I was de-ranked to Diamond 2. Is that normal? If no, can you please rank me again to Diamond 1 (1 star). Thanks in advance for your feedback. Best Regards
1 vote -
Grotag Night Runner
Last game I dealt damage with Grotag Night-Runner. However I could not play the exiled land since it did not prompt me to play it. Therefore I lost the game.
2 votes -
Mobile magic arena
Why don't you create a mobile app of magic arena? And why don't you allow card exchanging. It would be amazing to play with friends in the mobile and trade cards with them.
1 vote -
Statistics Email
I have not received the email with the statistics that has been sent out today. I would really like to get a look at it if at all possible.
26 votes -
New user, like the game and interface, willing to spend a bit o cash, had a 'bad' experience spending money.
My experience:
Found MTG arena recently, have used Duels in the past, long time casual irl and online MTG player. Love the game, interface much improved over other digital MTG, great stuff, thank you.
I wanted to expand my card base so I bought a bundle w/gems and spent the gems on 15 packs.
In my excitement just clicked the button, 15 packs. Realised I'd bought 15 packs of Zendikar Rising. I likely might have chosen that option anyway, but looking back on my automatic reaction I think I expected there to be a screen asking me for the details,…1 vote -
Comprei um booster de "Dominaçao" e as cartas não foram para meu inventario.
Utilizei Golds para comprar um deck de Dominação e as cartas não foram adicionadas a minha coleção. Elas Sumiram! Como resolver?
4 votes -
no hint that you purchase only a style
if you switch from craft to select menu and buy a card its not the card what you get only the style . There is no hint that you only purchas a style.
Now I know it but I think it should be marked like in the store, there its clear.1 vote -
Alseid of Life's Bounty sacrifice cost not triggering after activation, All That Glitters appears to be giving more than +1/+1
Alseid of Life's Bounty sacrifice cost is not triggering upon activation as expected. Within five turns, my arena opponent had the following cards on the field under their control:
3x Alseid of Life's Bounty (one with summoning sickness)
1x All That Glitters (attached to 1 Alseid)
1x Sentinel's Eyes (attached to the same Alseid)
1X Season of GrowthI saw the single enchanted Alseid go from a 1/1 to a 2/2 (with Sentinel's Eyes) to a 9/9 after playing a single All That Glitters on the same Alseid. I could see 8/8 being the case (+3/3 for 3 Enchant Creatures,…
9 votes -
Cannot update, unistall, or reinstall
Update doesn't work. Comes back with error message. Tried to unistall and my computer can't find the patch files so I cant uninstall. I can't reinstall either.
14 votes -
Rule inconsistencies
So, there are 2 rule inconsistencies I’ve found while playing that don’t work during the game. First, if a creature with deathtouch has a spell that makes it fight another creature, deathtouch does not apply since the wording of fighting is “they deal damage equal to their power to each other”. Deathtouch only applies to combat damage. Second, if I enchant a creature with white auras and then give it protection from white AFTER the auras are already on, the creature does not lose the auras already attached to them. Both of these have happened to me in game and…
4 votes -
Player with 8 removals in a row
Viking used 8 removals in a row with no special find or draw clearly using a trainer
2 votes -
Convert gems to reals
Could you please see the possibility of converting gems for real to Brazil? Many players complain about not spending more on the game because the payment is in dollars, including me. Take the example of several foreign companies that have electronic games here and none of them sell their electronic coins in dollars. Please see this possibility. We have a very faithful community to the game and the lack of visibility here leaves us discouraged.
1 vote -
Danse the Manses + Mirror March not working correctly
To WOTC,
When using Danse the Manse to bring back all of your enchantments as creatures, if you bring back mirror march it does not show the association with Mirror Marches triggers. Meaning you cannot select the order of which copies of the enchantments you bring in that you want copied first. While the copy triggers do show up in a stack and you can actually order them, it does not show or designate what the Mirror March triggers are copying so you cannot know in which way to order them. It simply shows a copy of the card in…
3 votes -
Could not Block with Allowed Blocker - Cost me Game
I ended up losing a draft because I had a creature that I could not assign as a blocker, even though it was free to do so. I have the log captured, and the screenshot of it showing up as available to block.
I checked to see if there was some kind of spell cast that forced me not to block - nope - it just wouldn't let me select it as a blocker.
It ended up costing me the draft game, which is really frustrating.
2 votes
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