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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28820 results found

  1. Jogo Travando no meio da partida ranqueada

    I was disadvantaged in the rankings in the last game to get the mythical of the month, there was just under an hour left until the turn of the month, in this case the month of August 2024 transitioning to September 2024, the game simply stopped me in the timeout and didn't leave me with for me to continue, so I had to reopen the game and the game still had the bug, I restarted the game again and as a result my time ended up resulting in my defeat, the game was controlled by me and the probability of…

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  2. Frozen token creature clock rundown

    So during standard play this has happened a few times causing either mysrlf.or thenother player to have to concede and its always in a heated battle towards the end so it particularly sucks. When i have a card that generates 2x 1/1 creature tokens the game will freeze right as its suplosed to put the tokens down on the board. Then it just stays frozen until you are out of timeouts and then it procedes to freeze from what i can tell on the opponents next card effect. This in turn causes one of us to have to concede as…

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  3. Ongoing "Wait for Server" Issue on MTG Arena Android Tablet Version

    Dear MTG Arena Support Team,

    I am writing to report an issue I have been consistently encountering while playing MTG Arena on my tablet. After every match, the system displays a "Wait for Server" message that does not disappear, preventing me from starting the next game.

    This issue severely disrupts my gameplay experience, and I am unable to proceed with further matches without restarting the application. I would appreciate your assistance in resolving this issue.

    My tablet is Lenovo TB-J607F
    Thank you for your support.

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  4. Premier Draft Description Wrong

    Description for the RB Lizard deck in the Bloomburrow Premier Draft is not for the RB Lizard deck but appears to be the MH3 description still.

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  5. Ver meu cemitério

    Não consigo ver meu cemitério ou do meu oponente, mesmo clicando não é possível visualizar as cartas em nenhum dos dois cemitérios

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  6. Pixel

    Após penúltima atualização. As imagens das cartas pelo celular ou tablet Android estão com imagem pixeladas. Não é o celular pois sempre funcionou bem. Minha versão é a 2024.38.40.2689.1078427. seguem imagens de como fica.

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  7. Winning games that should grant me XP don’t do anything

    Even though winning the daily game should win me mastery pass xp, it doesn’t. I definitely won and got the other rewards (coins and hideaway tickets), and it definitely told me that the game should win xp. Not sure what is going on

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  8. Allow Styles for Starter Decks!

    Please allow us to apply Avatars, Companions, Card Sleeves, Card Styles, (etc.) to the Starter decks!

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  9. Can’t saddle Bounding Felidar whilst playing Sparky on mobile iOS platform

    When playing against Sparky on mobile iOS, when I try to saddle Bounding Felidar, the App crashes and I need to restart, losing all game progress

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  10. Festerleech Damage

    Hello my friends.

    I was tried to pull off a BW deck and used festerleech. On two separate occasions, I tried to boost up it's attack and although I activated the ability and payed the mana, the boost wasn't made and I end up not getting the extra damage in.

    Other times I manage to do it so I think it may have lagged out a bit or something - that cost me a game most likely.

    Thank you for your understanding

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  11. Priority Bug with Omniscience

    In this instance (see attached screenshot), I should have priority to target my opponent’s omniscience wit Boseju many game actions ago, but the game stopped giving me priority and instead just let my opponent continue to cast spells without prompting me at all.

    I did not have full priority on in this instance, but it seems like I shouldn’t have to for activated abilities right? I have always been given priority to activate all of the channel lands from hand.

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  12. Doppelgang/Virtue/Blatant Thievery Bug

    Game forces a draw if mana generated exceeds 200.

    Doppelgang/Green Virtue/Outrageous Robbery, will result in a game crashing bug.

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  13. Marketwatch Phantom

    During my game i think that there was a miss trigger from Marketwatch Phantom flying ability.

    inside source enters the battlefield
    token 2/2 created
    Marketwatch Phanton didnt get flying

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  14. Targetted Destroy creature effects not working across multiple games and spells

    Three games in a row that destroy effects on my opponents creatures are not working. Spell resolves but creature is not put into the graveyard. Spells used so far heroes downfall and feed the swarm.

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  15. game freeze many times with connection is perfect

    The game simply freezes and nothing else happens.. I want to report errors that have been happening like the one in the log above and others that have occurred to me on various occasions when I was playing Magic the Gathering Arena.. I even remember a few months ago a draft that I I was playing where I had lost 2x I was playing the last attempt I had a great chance of winning and the game simply stopped, with my connection being perfect at the time when there was little traffic I was so disappointed that I just closed…

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  16. Connect the Dots display issue.

    When I try to activate its ability with the card "connect the dots" on the field, the cards it exiles appear spread out horizontally, and the connect the dots card goes off the screen, making it impossible to activate the ability. I lost the game because of this and would like a warranty.

    I understand that the range of images displayed in Arena is dependent on the size of the screen. However, as long as the arena is compatible with ISO, I have my doubts about not being able to use it on a regular iPad.

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  17. Dog Walker.

    Well yes I can do the description again, I have done so twice in this ticket already, but I’ll repeat it. I’ll also attach the screenshot again. I added the visual description in the screenshot. Take one look and I am sure it should be clear.

    The face down card is the Dog Walker. I play him expecting the client to use my 2 black mana and one white mana for the face down cost. But it uses two white instead. You can see that I have absolutely no use for that left open 1 white 1 black. It is…

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  18. Made it to mythic but for some reason I am on diamond 3 again

    In my last game where i won and should have been promoted to mythic the scale came up and said i was only on diamond 3 i have included log

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  19. gix

    When in deck building, hovering over Gix sleeve causes a big purple square to rotate on screen.

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  20. You want to be able to put cards on the field that are the same size as the cards in your hand.

    In the current MTG Arena, when you put a card in your hand on the field, the card size is reduced to a near-square shape and I personally like to play cards in a rectangular size like in real MTG.
    Personally, however, I would like to have the cards appear as rectangles, just as they do in MTG.

    Is it possible to change this in the settings?

    現在のMTGアリーナでは、手持ちのカードを場に出すとカードサイズが四角形に近い形へと縮小されて場に出ます。
    ですが、個人的には実際のMTGのように長方形サイズのまま場に出したいです。
    設定などで変更できるようにできないでしょうか。

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