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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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4793 results found

  1. Endless loop cards breaking game.

    When the cards in the picture are used together it creates and endless loop that just keeps going until you lose the game. There is no way to fight with this if you can't get rid of the card(s).

    3 votes

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  2. Tiered Spell Restoration Magic Freezes Client

    Restoration Magic (tiered spell) freezes the game and doesn't allow selection and forces timeout on Android OS.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Asset Manifest Error

    I am posting separately because this was not an issue earlier today, or ever since I have played the game. I try to load the game from steam, and get Retrieving Asset error with a retry - and when I click retry same thing. It just never works anymore.

    1.   Give us the steps to reproduce the bug - I load the game from Steam on my computer. Then I get the error on the loading screen. 
      
    2.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS) PC, Steam.
      
    3.   Enter the actual results you’re experiencing - Asset Manifest Error, retry?
    2 votes

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  4. Arena down, not connecting "Error Updating Data"

    I'm connected to the internet but getting "Error Updating Data: Please check your connection and try again"

    My connect was lost in the middle of an event game.

    2 votes

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  5. Supreme Verdict and Valgavoth

    I played a Pioneer Event match and noticed a bug.
    Shortly speaking, a Supreme Verdict didn't work on a Valgavoth, Terror Eater.

    My opponent had, i believe, only two nonland permanents on the field: a Valgavoth, Terror Eater (having exiled a few of my stuff a turn earlier) and an Atraxa, Grand Unifier. I cast a Supreme Verdict, but it only destroys Atraxa, leaving Valgavoth untouched. I suppose it had something to do with the replacement effect mechanics or whatever, but I'm pretty certain it wasn't supposed to work this way. Valgavoth doesn't prohibit board wipes as far as I'm…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. mocking jay

    the first time you cast mockingjay when you chose to pay any amount of mana for the spell, you get one less mana to help copy a creature. the first mockingjay you cast if you pay (1) mana to play the spell, you should get to copya creature that costs up to (2) total. It doesn't. It only behaves appropriately after you've played the spell or attempted to play the spell and then canceled the spell and tried again. After that, the spell works correctly for any other copies you play.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. this is why your employees should die

    This is why people hate your ******* game you cheap greedy cocksuckers. You ban ******* strip mine in historic but allow it in the ranked format? You guys are cheap greedy cocksuckers and I hope every single one of your employees dies of cancer. You can't even curate the format because you need to sell cards like mana drain. Your employees should all be sentenced to death. You guys cheat and this game cheats. I look forward to you all hanging yourselves.
    YOu guys can't even curate your own format. I hope every single one of you **** suckers dies…

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  8. opponent's Beseech the Mirror did not give me priority

    Opponent cast Beseech the Mirror using Bargain. They searched for and cast Day of Judgement. The game did not give me priority to respond to Day of Judgement though I had Earth Kingdom Protectors with numerous other allies in play, and untapped lands that could cast an instant in my hand.
    I assume the problem here is the nature of casting as a part of resolving Beseech. The second spell still goes on the stack so there should be time for responses.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Product Suggestion

    More options in deck building. Like being able to create your own subcategories, such as putting all of your cards together that destroyed Target artifact no matter the color. Obviously more options than just one or two. And then the option to test your deck against the bot and be able to pick the parameters such as the deck style that the bots going to play with. So if I'm trying to build a standard deck the bots can play with standard rule deck.

    1 vote

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  10. The arrow back to the deck doesn't work with draft decks on mobile

    They made it impossible to go back when you checked the details of your deck on mobile. The game only wants me to rename the deck. It's mega frustrating!

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. search

    When I am on the "Decks" screen I can search for my deck, but when I click "Play" I just have a massive lists of decks and they are in no particular order.

    Can we get a search box / filter on the "Play" screen?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. BUG: Deathmark leaves creature on battlefield

    As mentioned I played a game where my creatures were destroyed with Deathmark (1B). The problem is once destroyed they remained on the battlefield but couldn't be interacted with. However, they were not in the graveyard so they could not be interacted with via Valgavoth's Faithful or Zombify. Attaching log files incase it helps

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. App crash in quick draft match

    Mobile app crashes during quick draft games. When I reboot the app, it reconnects me to the ongoing match and, if my opponent is attacking, I am unable to allocate blockers. Happened 3 times in a single match and cost me the game due to being unable to block damage each time the app crashed.
    Attached is a screenshot of the app prompting me to allocate blockers and highlighting the available ones, but I am unable to select them. I am however and to press every other button on the screen including: going into the settings, emoting, selecting "no blockers"…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. When Emet-Selch Unsundered become transformed while i am playing on iPad,i just cannot scroll to select my hand and graveyard

    When Emet-Selch Unsundered become transformed while i am playing on iPad,i just cannot scroll to select my hand and cards in graveyard.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Playing on widescreen constantly resets full-screen

    Playing on PC with a widescreen monitor, the full screen setting is constantly resetting and you have to go enable it every time at the end of a game, super annoying. Tested on two different monitors/PCs config.

    22 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  16. Shuffle

    I know multiple people have posted about shuffling, but something needs to be done. Multiple games I get the same cards in triplet with my first couple of turns. In real life, I six way shuffle, insuring that my deck is split properly. I’m losing games because I can’t get a decent draw, I’ve even mulliganed to nothing and still draw bad. It’s even worse when you play a paid tournament.

    20 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Faerie Fencing Not Targeting Creature

    I recently played a game where my Faerie Fencing couldn’t target an Angel creature. I couldn’t find a single card on the field that would prohibit this. This resulted in loss of board control and concession.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Color Challange Computer Opponent Freezes

    Throughout the Color Challange, there be times when the computer seems to be thinking longer. Many of them usually continue, others either take longer or seem to noth function. Many of the other asthetics/features are functionable. How many others hath reported this & noth be fixed?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. App freezes when selecting emotes during gameplay

    Since the latest update, I regularly experience a freeze during gameplay when I click on my profile image to select an emote. It is at a point where I will not interact with opponents during ranked matches in fear of the app locking up.

    I cannot reproduce it. It seems to occur after I’ve already had a couple matches played. This is on iOS I have not had this occur on desktop.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Waiting for Server

    Everytime I am in the store and click on the button to purchase Gems, I get the black screen overlay with the message "Waiting for server" and the application gets stuck on this loading screen. Normally, I get a popup window within the app to make a purchase but that window never opens, just the waiting for server message. I think this started happening with the Avatar release. I am on a Macbook Pro with an M1 chip.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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