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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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4792 results found

  1. Infinite combos should not time out their opponents.

    I have nothing against infinite combos, but they should not time out their opponents while the combo is cycling, especially when the combo is based on an effect that can only be played as a sorcery.

    Case in point, I had two hourglass tokens when my opponent started an infinite combo using Chitinous Crawler and Marketback Walker (being cast repeatedly with X equal 0) and I had to keep clicking to let stuff resolve (wasting my hourglass tokens) while they cycled through the combo to find their kill card.

    They eventually found the card they were after and I resigned,…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. full screen problem

    I have a 31:9 screen (PC on windows 10)
    I've clicked on the "full sceen" option in the settings several times but it goes back to window screen everytime I try to play the game.

    31 votes

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  3. FIX THE SHUFFLER!

    Please explain how I consistently draw 12+ lands in the top 18 cards of my ******* DECK!!!

    FIX THE ******* SHUFFLER!!!! HOW MANY ******* TIMES DO WE HAVE TO TELL YOU TO FIX THE OBVIOUSLY BROKEN SHUFFLER?!?!?

    Oh, and thanks for the 0 and 1 lander to follow up the massive ******* flood!!! What's the point of playing on this stupid ******* game? You all should be ashamed of the product you put out.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Add Hotkey For Manually Reordering Triggers

    Hotkey Suggestion: Add a hotkey for the existing "Auto Order Triggered Abilities" setting.

    99.99% of the time auto-ordering works great and I never have to think about it. However, there are occassionally interactions that I have to remember to turn on manual triggers for (which is about ~5 clicks or 10-15 seconds to toggle) because they don't get ordered as expected.

    For example: If you put a ghostform counter on a creature using [[Kaya the Inexorable]]'s +1 ability, and then exile that creature while [[Kaya, Spirit's Justice]] is on the battlefield, the default trigger ordering doesn't transform a token you…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. echos of eternity card causes crash

    if more than 1 copy of "echoes of eternity" is played, the game will pause animations for a moment. i then get an error message saying "unexpected: match complete". which results in a loss. all updates are current. i am unsure as to why this happens. i have seen other cards that copy multiple times play out perfectly fine.

    1 vote

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  6. BUG: Second Long Disconnect in Loading Screen gave 2 losses

    My phone screen (Android) darkened because of the long loading time into the round. I got disconnected by that resulting in the game counting it as a game loss for the Event. When i loaded back into the game I was back in my match. I lost that match and the game mistook that for my second game loss when it should have been the first. Two game losses for one match is very frustrating please fix this.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  7. disconnect issue

    Why is it right before I am winning a game on draft limited (Avatar) i get kicked out of the game. can u please fix this annoying ddos. ppl abusing it to save gems.

    please give me my gems back for the draft. its rly annoying. I cant even post a screenshot because how would i know when i get kicked out ( oh later i found out that i get a lose for a win aswell.....

    1 vote

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  8. 5 konas in opponents deck

    After exiling one with decadent dragon instant side, my opponent played 4 copies of kona. As a result his deck had 5 copies for the card as it didn't remove from his deck the copy I exiled. On mobile app

    1 vote

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  9. Bug

    Instants and counter spells constantly fail to work appropriately in brawl. My priority was skipped for opportunities to use counterspells and fights spells. If the game is this bugged it's hard to want to continue playing at this point. Games have no integrity anymore.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Chocobo styles

    Bought the ff chocobo bundle styles and they didn't show up. I tried restarting the app, checking my mail, and repairing the game files and still nothing

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  11. Server Connection Issues During Gameplay

    Only during a match, I get a "Waiting for Server" message and then it kicks me out of the match. I have to CTRL ALT TAB to get out, then restart the game for it to take me back to the match, which causes me to lose time. Happens multiple times per match.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Ancient Vendetta

    Ancient Vendettaをプレイした際、iPhoneアプリ上だったためか英語入力しか受け付けてくれず本流川の記念碑が指定できず敗北してしまいました。
    Ancient Vendettaのカード名指定を日本語入力も受け付けるようしてください。

    2 votes

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  13. Absolute Virtue, mass token problem

    Absolute Virtue as my commander, the opponent had a mass token producing deck. It got to the point that their attacking animations took so long with so many tokens that it forced me to concede the game, even though I would have won through their deck burning out first if the game had kept going. Something about the number of triggers and the amount of different attacks slowed it down and didn't allow me to do anything so it timed me out and forced me to concede.

    2 votes

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  14. Can't open cosmetics

    The game crashes when I open the cosmetics section of the shop

    1 vote

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  15. maelstrom pulse

    Maelstrom Pulse on two Tolarian Terror triggered Ward TWICE (opponent had two I targeted one).
    But...
    "Maelstrom Pulse has only ONE target. Other permanents with the same name will be destroyed even if they have hexproof or protection."
    And Ward says
    "Whenever this creature becomes the TARGET of a spell or ability..."
    So why was I forced to pay for both Tolarian Terrors when I only targeted ONE with the Maelstrom Pulse?
    Clearly a bug/incorrect coding.

    1 vote

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  16. Bug with "Shoot the Sheriff" on Indestructible

    Multiple times in the same game shoot the sheriff, which says 'destroy' killed my Sab-Sunen, Luxa Embodied. This is an indestructible card. That means "destroy" should not affect it. It did, twice. please fix this asap.

    1 vote

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  17. Think you should unban you jin the spirit dragon

    You should you could unban eugen the spirit dragon cause it's a good card?And it's a powerful card and players should suck it up.And if they don't like it concede

    1 vote

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  18. Route for Parallax / Extended Art requests

    Can we have a route for requesting Parallax/Extended Art treatments for cards and tokens in previous sets that never got that treatment?

    Presuming there is a "Parallax team" as it were, as new sets continue to get this treatment, it would be wonderful to have a community route in for the most popular/desired "missed" cards to get this treatment.

    Top of my list for example is Riders of the Mark from LOTR - nearly all the other red human typal cards from that set got the parallax treatment except for probably the best card in that archetype! It feels terrible…

    1 vote

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  19. Jump in win not counted

    I played a Jump in event and won, but it didn't counted it as a win.

    1 vote

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  20. Unable to view certain Cards

    Several cards that I’m trying to add to my deck are not showing up even after triple checking my filters. Some of these are cards like Nightscape Familiar and Veyran, Voice of duality. I’ve asked around and people say that theses are on mtg arena, but I can’t find them even for a timeless deck.

    1 vote

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