MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4783 results found
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Ban Paradox Engine in Brawl
Maybe one more complaint about Paradox Engine not being banned in brawl will do it. It's a cancer card and should be banned in a format that is basically identical (except allowing all planeswalker commanders) to commander where it is banned. For some reason I doubt they will ever listen because WOTC doesnt usually care about thier customers or players based off nothing being done yet but I guess it's worth a shot.
3 votes -
Disconnect
Mobile client will seemingly disconnect from server without realizing/notifying the user at random during matches. Happens at least during games of Brawl and Standard Brawl.
Mainly indicated by your own burndown timer appearing after taking an action on your own turn with nothing else on the stack (even playing lands can make this evident).
Closing and reopening the app fixes the issue temporarily, but it can happen multiple times per game. Unsure if this occurs on PC.
Willing to create/submit a log file for assistance if needed.3 votes -
surface
BUG REPORT
I have a surface pro 11 with snapdragon x elite.
I put in full screen. When I click anywhere it goes to windowed mode with " full screen" option still checked.This is very anoying. Please fix it
1 vote -
Match category bug
After I load the game and click the play button in the lower right and then try to switch from the events tab of match category to either find match or recently played the game will either suffer huge performance issues or just crash outright.
1 vote -
bug with a chips
The bug happens inside the app when I am using a chip deck and end up creating a very large number of chips — by that I mean more than 200 chips. When this happens, the app simply freezes, shows a message saying it is trying to contact support (or something similar that I don’t remember exactly), and then closes. The game does not register my winnings, even though I was winning and everything was going fine. The app just closes unexpectedly. This is a bug and it has happened more than once.
1 vote -
Gideon Avatar Missing? Am I too late to get this?
Hello! I was wondering if you knew why I can't select Gideon as an Avatar in Arena? I looked up to see if he was in the game and everything I'm reading shows that he should be available as a starter one even. I really like the character but he won't show up in my avatar list, and I can't find anything written explaining why he might not be there. I figured maybe it was because his character died canonically but would have thought it would be written down someplace or mentioned that it was available during a limited time.…
1 vote -
Arena skipping to end of turn
My turns in arena on my iPad are skipping phases to end of turn. Full control turns off randomly.
1 vote -
chain veil
Chain Veil still does not work ever since Final Fantasy set came out
1 vote -
To Maro
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To Maro
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ll!!ﾞﾞﾞ゜ ﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞ° ﾞ!!!ﾞ1 vote -
Unequip token lost
I unequipped excalibur from a Hero token. This token disappeared and i lost an otherwise promising Match.
1 vote -
Did not receive my rewards for Arena Direct Final Fantasy Play Booster box
Hi WoTC,
I had written in to seek assistance multiple times but your customer service representatives had never acknowledged or responded. I won 2 Final Fantasy Play Booster boxes via the Arena Direct event back in July 2025, and have since not heard from you on my reward, nearing half a year later. I wrote in multiple times providing the details and have not heard from you ever. What does it take for a company of your size to look into my request for clarification?
1 vote -
Vault progress from opening TLA Packs
Vault Progress from opening TLA packs is not incrementing correctly.
I crafted full playsets of all the Commons and Uncommons from TLA (The Last Airbender), and I have noticed from opening the past 30 TLA packs, that my Vault progress is always not incrementing enough. It is always somewhere between 0.1% - 0.2% less than it should be. I know it's not much, but it is a bug. It happens nearly every TLA pack I open. I can only say that it is a bug for TLA, because those are the only packs that I have opened of late, but…
1 vote -
Enter the avatar State bug
Hi, I noticed a very strange thing: using the card "Enter the Avatar State" while exiled in combination with Iroh Grand Lotus, it transformed one of my creatures into a 1/2 without activating the lifelink...
1 vote -
Storm of Memories not working properly
So I cast Storm of Memories and I only had one instant in my graveyard. In response my opponent cast Rocky Rebuke to kill one of my creatures. Instead of allowing me to cast my instant for free, the spell fizzled and it did nothing.
1 vote -
Hello. When opening the game, pressing PLAY always opened my Find a Match screen but now it opens Events. How do I change it back, please?
Hello. When opening the game, pressing PLAY always opened my Find a Match screen but now it opens Events. How do I change it back, please?
1 vote -
Land ***** is a real problem
Your shuffler is biased and broken. If I hav e no lands in play, I draw no lands. If I have 18 lands in play, I will 10 more straight...and I only have 5 lands in the deck....soooo...not sure how that's happening...but yeah, it is a problem and needs to be fixed....
3 votes -
Daily Quest XP not adding to Weekly Win Rewards XP and Daily Win XP
I just won a game that completed the Daily Quest, which was worth 500 XP; the Weekly Win reward, which was worth 250 XP; and the Daily Win reward, which was worth 25 XP. After the Victory Screen it showed total XP rewards as 275 XP. However, it should have displayed 775 XP. I can't tell if I missed the 500 XP in the mastery bar or if it is just a display issue.
3 votes -
deadly cover up not removing all cards?
How is it possible that deadly coverup doesnt remove all copies of a card in opponents deck? (of course after paying the extra cost). This specifically does not include cards in exile.
3 votes -
Waste(colorless) Mana not working on new FF cards
I use a White/Waste(colorless) mana deck, and i noticed that the Enchantment Creatures new in Final Fantasy are not tapping waste mana at all(Bahamut and Knights of the Round).It's mostly for the Planeswalker Karn, Living Legacy and the Mightstone and Weakstone Artifact.. Kinda annoying really, but it might be for other cards as well. Hope it helps, and i hope i can get my deck working after this bug is fixed. Laters.
2 votes
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