MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4778 results found
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vault
Make the vault more fun
About the vault, Just make it grow whenever the player buys gems or whenever the player wins a game.
Legends of rune terra has a weekly vault and it works to watch it grow as you win games.
This could help the new players to catch up with standard metas as well.
Maybe by the end you just won a couple more wild cards but it was fun to get them by winning or buying gem packs....best
1 vote -
Log in bug
Using android, cannot log in after dec.9th update
The app just closes itself and gives me this message1 vote -
Did not receive reward for completing daily quest
This morning 12/10/25 when I completed a daily quest -- playing 30 green spells -- the quest disappeared but I did not receive the 750 gold reward and there was no splash screen that usually accompanies receiving the reward. It's just gone, and I didn't get the gold. This has never happened to me before. I noted specifically before I played the game that I needed only one green spell, and that the 750 gold would put me over 3000 gold so I could buy three packs -- but, nope.
1 vote -
Server connection keeps getting lost every 15 seconds/IOS
Server connection keeps getting lost during any game function ie. game play/deck building/store/etc.
1 vote -
A voiceover has turned up on my home screen. I can't find an option to turn it off. Is this something I'm missing?
A voiceover has turned up on my home screen. I can't find an option to turn it off. Is this something I'm missing?
1 vote -
Draft
Исчез недоигранный квик драфт.
1 vote -
Cannot update without disabling Pi-Hole
I failed multiple times to update today. This is not unusual for me. I'll get to the screen that shows a progress bar for a data download, and then the data count will freeze and never move. Previously I've just tried however many times, using Alt+F4 or Task Manager to kill useless instances of Arena.
Today I tried disabling my Pi-Hole DNS blackhole. This device is used to prohibit traffic on my web connections if it's to/from places I don't like. "Places I don't like" is kind of a subscription model where nerds connected to PiHole manage the lists and…
1 vote -
Arena Crashing on Android
Arena is crashing when the "Download" button is clicked on the startup screen. Troubleshooting: uninstalled and reinstalled app, restarted phone. No resolution from TS
Device details
Android
Samsung S24 Ultra
One UI 6.1
Android 1428 votes -
Another player not playing the game
How do you expect players to play the game when the people that you pin us against don't even act they don't do anything.
1 vote -
Graveyard cards make it impossible to view/discard a card from hand
Would like to report a frustrating bug (unless there is an option to avoid this I don’t know about).
Upon gameplay, I amassed a large amount of cards in my hand and from my graveyard to choose from on my turn. So many cards that I could not choose a card in my hand to discard. All the cards from my graveyard took up all the space, so I could not get to a view where I could choose a card from my hand. As a result, I frantically tried everything I could to pick a card - ANY card…2 votes -
Watching Your Opponent Play One Turn For 5 Minutes is not Fun
Now that the World Championships are over and you've had your opportunity to hype your TV show as much as possible its time to fix the game. Some decks can literally draw their whole library in four turns or so your options are to immediately concede, or watch them bounce Monument to Endurance, etc hoping they will deck themselves. We were all hoping that you learned your lesson with Phyrexia and that once it rotated out of Standard the game would improve, but you broke it even more.
1 vote -
Wrong client message on Mac
I play on Mac, but I get a system message that is for Windows. Mac doesn't use .exe files.
1 vote -
insufficient times during combo turns
Do the courtesy of banning commanders in brawl that can not win because there is insufficient times to click through everything, or simply add more time to the timer on combo turns.
1 vote -
Premier Draft TLA Pack 1 missing from logs
The logs during Premier Draft TLA are missing the cards for Pack 1. This affects 17Lands and possibly other plugins.
Note there is no "SelfPick":1,"SelfPack":1,"PackCards" line in the log:
[9667] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"EventLanding","toSceneName":"TableDraftQueue","initiator":"System","context":"Entering table draft queue: TLAPremierDraft"}
[13031] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"TableDraftQueue","toSceneName":"Draft","initiator":"System","context":"HumanDraft"}
[13046] Attempting to get IEmoteDataProvider through static instance of WrapperController. Consider injecting dependency rather than doing this.
[14005] [UnityCrossThreadLogger]==> EventPlayerDraftMakePick {"id":"bc792104-6da3-4318-b120-7f6a3ad0f2a9","request":"{\"DraftId\":\"f2482700-db65-4fcd-bd0f-4c06c65fc7dc\",\"GrpIds\":[97520],\"Pack\":1,\"Pick\":1}"}
[14010] [UnityCrossThreadLogger]12/9/2025 2:59:33 PM
<== EventPlayerDraftMakePick(bc792104-6da3-4318-b120-7f6a3ad0f2a9)
{"IsPickSuccessful":true}
[14010] [UnityCrossThreadLogger]Draft.Notify {"draftId":"f2482700-db65-4fcd-bd0f-4c06c65fc7dc","SelfPick":2,"SelfPack":1,"PackCards":"97467,97376,97315,97400,97298,97530,97330,97529,97504,97486,97288,97398,97550"}
[15807] [UnityCrossThreadLogger]==> EventPlayerDraftMakePick {"id":"82e801ac-0876-43d4-9358-fed1fec5604a","request":"{\"DraftId\":\"f2482700-db65-4fcd-bd0f-4c06c65fc7dc\",\"GrpIds\":[97504],\"Pack\":1,\"Pick\":2}"}
[15812] [UnityCrossThreadLogger]12/9/2025 3:00:15 PM
<== EventPlayerDraftMakePick(82e801ac-0876-43d4-9358-fed1fec5604a)
{"IsPickSuccessful":true}
[18531] [UnityCrossThreadLogger]Draft.Notify {"draftId":"f2482700-db65-4fcd-bd0f-4c06c65fc7dc","SelfPick":3,"SelfPack":1,"PackCards":"97535,97357,97497,97365,97410,97376,97538,97472,97386,97479,97415,97566"}
[19666] [UnityCrossThreadLogger]==> EventPlayerDraftMakePick {"id":"8c7ca07f-d955-4952-89e5-7cd04ee6ddf5","request":"{\"DraftId\":\"f2482700-db65-4fcd-bd0f-4c06c65fc7dc\",\"GrpIds\":[97357],\"Pack\":1,\"Pick\":3}"}
[19670] [UnityCrossThreadLogger]12/9/2025 3:01:34 PM
<== EventPlayerDraftMakePick(8c7ca07f-d955-4952-89e5-7cd04ee6ddf5)
{"IsPickSuccessful":true}1 vote -
Protection from Red
I've had issues with Protection from Red. I've used 2 different times in my deck in which then had a Red Instant or Socery Card destory my creature any way as if it does not even have Protection from Red. I don't know why unless it is a bug. I thought Protection from "X" Color ment it has basically Hexproof/ Indestructible against "X" Color! I had multiple creatures then Poof! ALL DEAD.
1 vote -
Why do banned cards show up in legal cards to be crafted?
If you select standard, it shows cards to craft that are banned in standard. Furthermore even more egregious if you select standard and format legal, it still show banned cards, which spoiler alert are not standard legal.
1 vote -
BO3でサイドボードが一部しか表示されない
サイドボードを15枚設定しているのに、BO3のサイドボード入れ替え画面で6枚しか表示されない。
ゲームをまともにプレイできない致命的なバグなので早急に原因調査と改善をしてください。1 vote -
First strike major issue
Two big issues. First dont make it so difficult to report a fundamental issue to the game. This shoukd not be as hard as filing freaking taxes. 2nd why is a creature with only first strike dealing two instances of damage. Double strike and first strike are not the same thing. Yet I just had a creature with 7 power and only 1st strike kill a 12 toughness creature that should not happen. If you are going to allow basic gameplay to get messed up that badly I don't even know what to say to that lack of care and…
1 vote -
Crash
My game crashes frequently. This started some time in the last 7 days. The majority of the crashes happen right when a match is found. Not a huge issue as I can open the game again and get back into the match mostly. But recently it crashed then signed me out in the middle of a ranked draft match two separate matches which caused me to time out and lose and ultimately lose my draft run.
1 vote -
stuck
While playing, unable to block or attack and forcing me to timeout and discard cards, unable to do anything.
1 vote
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