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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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4772 results found

  1. Traditional Standard Event has been missing for 15 days.

    It’s missing on every platform. Has been since the Avatar set released. Just look at the Constructed events tab in Arena to see it’s not there. This is seriously ridiculous.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  2. Auto Order Triggers

    In at least Windows and Ipad versions, the user preference for "Auto Order Triggers" setting does not work if the option is set to false for initial gameplay. Until the user goes into settings, and checks the setting on and then back off. Arena seems to default the setting value to True despite user settings.

    Can play Simulacrum Synthesizer and Pinnacle Starcage to replicate. After casting starcage, despite my setting to False, it will auto-order the triggers. Once I go in and check then uncheck the setting the problem is fixed, until I reboot the game

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Doppelgang with Omniscience

    If you have Omniscience out, it does not allow you to cast Doppelgang. Despite having the mana to do so. It only allows you to play it for free, which does not allow you to pay mana to copy the spell.

    This is broken. I should not be punished by the game for having enough mana to cast Omniscience.

    There needs to be an option for Doppelgang to allow you to spend the mana if you have Omniscience out.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Ugin, Eye of the Storms should be banned

    Either ban cards or give people the the option to not play against certain commanders. Randomly being forced to play against some of the most unfun card is not enjoyable.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. One Daily Quest Not Resetting

    Hello,

    I’ve been experiencing an issue on MTG Arena for about 3 days now. When the daily quest timer resets, only two out of the three quests are replaced as expected — the third quest remains the same and does not reset.

    I currently have three daily quests active, and each day only one or two get replaced, even though the timer shows that a reset has occurred. I’ve tried restarting the game multiple times and cleared the local cache, but the issue still persists.

    I’m playing on iOS 18.5 as well as on macOS Sequoia 15.5, and the problem…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Unstoppable Slasher

    Unstoppable slasher went to the grave and didn't return to the field. It was killed on the battlefield but it didn't return to the field with stun counters or anything. It was killed with 2 artifact cards that deal 2 damage to any target and can be sacrificed for a 3/3 not sure exactly the name. It should've return to the battlefield with 2 stun counters but unfortunately it didn't on the arena app. As it reads should've happened but nothing triggered other than dying.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. unstoppable slasher

    Unstoppable slasher came back with only 1 stun counter not the 2 it should

    2 votes

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  8. Promising Stairs not counting unlocked rooms appropriately during upkeep

    Promising Stairs did not count the rooms appropriately during my upkeep, delaying the game by an additional turn.
    I had the following unlocked rooms.
    Grand Entryway, Elegant Rotunda, Surgical Suite, Moldering Gym, Defiled Crypt, Cadaver Lab, Central Elevator, and Promising Stairs. These were all unlocked before my upkeep. The game only accounted for 7 differently named unlocked rooms.
    I continued my turn and played Greenhouse as an additional room, bringing the total to 9 different named rooms.
    During my following upkeep, with 9 rooms unlocked, the game only accounted for 8 of them.
    This was in a Brawl match. I…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Draft deck wont submit

    I drafted using my android phone of the new set. When I went to submit my deck it said it was invalid. I've tried the fix a bug reload option a dozen times, between my phone and my apple tablet and nothing has fixed it. The system seems to be hung up on the lightening strikes I drafted. I would love to be drafting this new set as it looks like I'd spend money on it and did for the initial draft. But at this point I'm about over playing this game.

    1 vote

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  10. Is there an in game official and easy way of downloading a list in text with your full collection of cards owned on MTGA?

    I contacted support through the Customer Service Agent but they suggested to bring my request here. I would like instructions for downloading a text list with all my owned cards on MTGA.

    That would be a tremendous help for:

    a. visualizing what kind of decks I could build;
    b. using the same spreadsheets I use for my paper decks with my MTGA decks;

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. Planetarium of Wan Shi Tong - double use of once a turn mechanic

    I'm pretty sure I've used the "Forensic Researrcher - blue / tap to untap perrmanent or collect evidence 3" to use the ability of the "Planetarium of Wan Shi Tong" to cast a creature from the top of my deck for no mana cost twice during one turn by untapping it. Planetarium says that ability should only activate once per turn.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Payment Widget doesn't load

    When trying to purchase Gems via the Mac app, the app loads a spinner that says connecting to server. It never leaves the page and I need to exit.

    1 vote

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  13. Survival stun counter

    I had a Glimmer Seeker into play; opponent used -2 of Kaito, Bane of Nightmare on it during his turn; tapping it and putting two stun counters on it.
    During my turn; the "Survival" didn't trigger even tho Glimmer Seeker was indeed tapped.
    I was not able to find a ruling saying that a stunned creature doesn't trigger it's "if tapped" effect.
    If such ruling exist; then I apologise for the wrongful bug report.

    1 vote

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  14. Earth kings lieutenant

    Earth kings lieutenant does not give all ally creatures a +1/+1 in play. I suggest removing him from your deck or have him fixed. IOS platform

    1 vote

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  15. Button to play and keep cards not appearing

    I was on the play but couldn't select play, only draw, then when I drew couldn't keep my cards as the only visible button was mulligan. I literally just opened the client, started a game and got this, no special set of steps.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Modern Horizons 2 Limited Events/Draft

    Dear MTG Arena Team!

    I would like to inquire whether a Modern Horizons 2 Draft will be offered in MTG Arena in the foreseeable future. I have noticed that many cards from Modern Horizons 2 are already available in the client, which is why I am wondering whether a corresponding Limited event is planned or whether a date has already been set.

    I would greatly appreciate a brief response regarding the current plans.
    Thank you in advance for your time and support!

    1 vote

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  17. Bug with a style I can't buy

    I already post about this bug, but with the update about the functioning of styles I hoped it would have been corrected.
    I still cant buy the retro frame card for Marsh Flats retro frame whereas I purchased the other styles of the fetch lands of the MH2 sets. you can see it on the screenshot. I"d like to use it in my game, to distinguish my dual lands from others that have quite the same original look, and don't make mistakes in play.

    5 votes

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  18. Illegal cards played in standard event

    I played traditional standard best of three event, seed of hope was played. It was out of rotation after the release of edge of eternities. It doesn’t have a reprint in Spider-Man. How is it being played in a standard event?

    2 votes

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  19. Le mode Classement

    Bonjour à tous,

    je me pose la sérieuse question qu'en à la neutralité de ce mode, voilà ma situation:

    Je me suis lancé dans le mode classement avec un deck que j'ai construit moi même et qui m'a permis d'arriver au niveau Mythique assez rapidement mais voilà depuis 2 semaine je suis bloqué à 50% pour plusieurs raisons:

    -Je rencontre plusieurs fois les mêmes joueurs dans la journée qui utilisent des decks qui contrent parfaitement le mieux.

    -Je rencontre des joueurs qui ont une chance dans la pioche des cartes qui vont à l'encontre de toutes les lois de la…

    2 votes

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  20. Lorwyn: First Light arena rewards

    I've bought "Lorwyn: First Light" on the D&D beyond site and i can't receive my card sleeves in mtga...

    1 vote

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