MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4766 results found
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Not receiving gems for excess copies of cards
I'm not receiving gems for copies beyond four of the identical card. This has happened in Jump In, when I get a 5th copy of a card or more, in Quick Draft, when I draft copies of a card that put me beyond four copies, and when rewarded a card that I already have 4 copies of.
2 votes -
Can’t read cards
Can’t read card titles, life total, or anything but the text on the card. It’s just that. Everything else is greyed out. Makes the game practically unplayable.
2 votes -
store purchase failed unknown
I can't purchase gems due to 'Store purchase failed unknown'
4 votes -
Limited loss after cancelling queue
I queued up for a FF premier draft and after the drafted entered the match queue. Before being matched, I cancelled the queue. I exited the client and the next time I entered into the premiere draft screen I had 1 loss despite never having played a game with the fresh deck and only having cancelled the queue before being matched.
3 votes -
Hexproof bug in Duskmourn
In a Duskmourn draft an opponent targeted one of my creatures with Winter's Intervention. In response I played Shardmage's rescue to give it +1/+1 and hexproof. The damage went through the hexproof.
22 votes -
Mobile Graphic/Interface Bug on Cards and Decks
The images of the cards,decks cover and others items are blurry and not visible
2 votes -
7 votes
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purchased card wasn't standard legal without pre-warning
Purchased Treasure Hunt from store, but it never told me it wasn't compatible with standard format. When craft cards from wildcards it shows this info, why doesn't it in store? I don't, nor ever will, play historic... very shady
On PC/Steam0 votes -
Just stop
Just stop. Sell this franchise to someone that isn't just a bunch of greedy lames. You know, if you actually promoted this app and stopped using AI "players", this game would do so much better. Wading through a dozen battles where the other "player" has the game won by turn three is irritating as ****. And if you don't think the real players don't know this is going on, you aren't paying attention. Which you aren't, which is why this game will always only be, meh.
3 votes -
Dropped to the main menu in the middle of a match
On PC (Steam). Spontaneously dropped back to the main menu in the middle of a Historic match.
2 votes -
Gain life/lose life bug
"Whenever you gain life, opponent loses life" stuck on a loop and is an immediate loss.
7 votes -
Game crashing
Game keeps crashing in the middle of final fantasy events ive paid gems for and I keep getting this loading screen after before it crashes again
4 votes -
Bloodletter of Aclazotz / Underworld Dreams
Opponents are only receiving 1 damage from Underworld Dreams per card draw (rather than 2) when Bloodletter of Aclazotz is on the battlefield. Just lost a tight game because this didn't work.
1 vote -
Ratadabik and Relic of legends combo broken
Ratadabik is supposed to remove the legendary status from a creature.
However, Relic of legends doesn't recognize the token copy as not legendary.
Therefore, if they use gollum (which pays 1Black to return from grave to battlefield) they can infinitely loop any sac outlet with Relic of legends by tapping the "non-legendary" token for 1 black and returning the original to hand. Then re-playing it.Long story short, Ratadabik doesn't remove the legendary status. Or at least Relic doesn't recognize that it's been removed, because it still allowed the token gollum to be tapped for mana
3 votes -
scut mob and perpetual
Why doesn't Scut Mob and Perpetual work the way it seems like it should? If I load it up with abilities from perpetual cards, play it, and then landfall, the copy is just a 1/1 even when I have 6 lands. It doesn't do that with Squee (I'm going to try it with pack rat). It really seems like it should work the other way, given how Scut Mob works with Mutate.
1 vote -
Load screen
Game crashes right at start up. Goes through the loading and waiting for server but then exits the game and back to my home screen.
1 vote -
Ban Omniscience in standard
It's gotten to the point where I just want to concede as soon as I see someone is playing azorius. It's one the least fun combos I've seen in the game.
5 votes -
Entirely unable to type text into search bar
Playing the MTGA client through steam. When trying to type into search bar for cards in collection and/or while editing individual decks I am currently unable to type text into the search bar. My keyboard is working fine in all other applications. I tried repairing game files/updating graphics drivers. Nothing has been able to fix the issue. Was working yesterday while playing but stopped working this morning as of July 17th 2025. I've included a screenshot of the text bar I'm referring to for clarity as well as a recent log file.
2 votes -
Context BO3: Game 1: my oponent started roping me in every single step of my turns and his turns. He ran out of timeouts, but the game would
ROPING BUG
Context BO3:
Game 1: my oponent started roping me in every single step of my turns and his turns. He ran out of timeouts, but the game wouldn't force concede on his side. I waited like 30 seconds on EVERY single STEP of my turns and his turns, for 8/10 turns.
Game 2: more of the same "gaming strategy/bug"
Game 3: The game decided SOMEHOW that I had less time on the clock that my oponent. And I reached 0:00 and the game autoconceded.How is the time mechanic working?????
How one player had the equivalent to 30…2 votes -
Sealed Draft
I was playing the sealed and the servers stopped working, I was going to start streaming right now.
4 votes
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