MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4750 results found
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cant join games
I cant join a games. It stays on the loading screen/ qu
3 votes -
Game froze during game
Game froze during game and I lost my draft gems. I want my gems back
6 votes -
shuffle still rigged
maybe a fix ?
uhhh 47 pages and more aboiut that suggestionmaybe add less crackheads to the dev team?
9 votes -
Unable to reconnect to game
On mobile I was disconnected and unable to reconnect to my game until the game was closed and I was issued a loss
6 votes -
Heist -ability giving mental issues
Heist ruins the whole gameplay.
Had fun at first when started to play MTG arena, then I encountered the heist ability.
Games should be played for fun but I have a hard time imagining anyone enjoying that ability. When opponent casts first heist ability I just insta surrender to save my mental health.
Probably time to start playing hearthstone or something.
12 votes -
Game won't start
Game gets stuck "Waiting for Server" then either fails and says "Network Error" or just goes to a black screen and doesn't change. If it goes to "Network Error" it will generally go to the "Error: Error Updating Data" page.
3 votes -
ZERO TOUGHNESS
The indestructible creature with less than 0 toughness never dies
6 votes -
I spent 5 Mastery Orbs on 5 rare cards, the orbs are consumed, but the cards do not appear in my collection.
I spent 5 Mastery Orbs on 5 rare cards, the orbs are consumed, but the cards do not appear in my collection. (google traslator sorry ) PC
8 votes -
Can't buy gems on MacOS
If I try to purchase gems, I get an infinite "Waiting for server" spinning wheel.
I'm on MacOS, Sonoma 14.4.1.28 votes -
Audio
Audio is not working on IOS except over Bluetooth.
6 votes -
gem reward
When I opened packs that gave me gems, it did not increase my gem total. The same thing happened when I just got a reward of a card that was already in my collection, which should have also awarded gems.
5 votes -
rigged matchmaking in normal games
Playing a deck with 0 rares/mythics in normal games, I keep getting matched against decks full of rares/mythics. It doesn't make sense.
In addition to a budget gruul that has cards with face damage and haste, I keep getting matched against lifegain and consul authority like 8/12 games, which doesn't make sense.
The machine is totally rigged, it looks for decks in which the opponent has perfect hands or cards that interact in a perfect way against yours.
The game matches in a really bad way if you're not a youtuber/whale/person with influence.
A shameful system that passes time and…2 votes -
Brawl deck full of Hare Apparent
I just played a brawl game against a guy with a deck full of Hare Apparent and the commander Delney, streetwise lookout. Basically infinite tokens unblockable tokens. I even stole a card from his hand and it was also a Hare Apparent. I tried making a brawl deck like it and it allowed me to put in as many Hare Apparents as i wanted to (not just like, like it does with other cards).
4 votes -
MTGA Client Keeps Crashing
The MTGA client keeps crashing constantly, even after reinstalling it. I'm running it on Windows 11 and this started recently this week. Needs to be looked into. I keep sending my crash reports to Microsoft but nothing has helped so far.
Windows 11 Pro 10.0.22000 Build 22000 - I recently switched to Low graphics settings because my laptop seems to keep overheating and shutting down if it's set to Medium with MTGA and idle for awhile
5 votes -
Auto logout during draft duel. In two drawft so not playing and 1 loose. So is annoying playing with no chance
Auto logout during draft duel. In two drawft so not playing and 1 loose. So is annoying playing with no chance
1 vote -
Daily Deals tried to sell me a cosmetic I already own
This needs to be addressed ASAP as it probably constitutes fraud. Today a cosmetic for "Murder" showed up in the store. Its a common card, so I looked up which cosmetics I already had. In my collection, it shows that I have 8 different versions of this INCLUDING the one it listed as on sale in the store. Usually the store will display "already purchased" but now WOTC is trying to sell me the same thing twice. Thank goodness I didn't fall for the scam.
3 votes -
GreError when creating 1008 rabbit tokens on mobile
I had many cards to multiply tokens created using hare apparent, where each other hare apparent would create 144 rabbit tokens. It froze the game she resulted in a GreError and a draw for the match. This is game breaking when I should have won.
Downloading logs isn’t working on iPhone either.
4 votes -
Provide a Alchemy free Historic Brawl option
Either create another queue for Historic Brawl that is free from Alchemy cards, or allow a filter on the screen to only match with opponents that don't run alchemy cards.
It's fine to have digital only cards, but put respect that some of your players would prefer not to run into them.
19 votes -
Remove Alchemy from Cube
I'm tired of you ruining cube with Alchemy cards. I DON'T KNOW THESE CARDS. I CAN'T PLAY AROUND THE MOST BUSTED CARDS IN THE CUBE BECAUSE THEY'RE FAKE CARDS THAT I DON'T WANT TO PLAY WITH. Cube used to be my literal favorite format on Arena, but you've ruined good real cards with Alchemy "balancing" while introducing clownshoes Alchemy mechanics and cards that were apparently designed by a 10 year old for all the restraint they show. So much for "restrictions breed creativity." WotC design is dominated feckless children.
7 votes -
unable to cast instants leading to game losses
Unable to cast instant cards at several moments during games. This has now happened multiple times and has led to several losses.
8 votes
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