MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4747 results found
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I used a code sniffer and read the game code. STOP RIGGING IT.
You have the worst ******* code I've ever seen. You clearly rig the game in a terrible way, just let it be TRUE RNG, stop trying to force hands, it's such ******* ********.
In 200 games I have gone 2nd, TWO HUNDRED GAMES IN A ROW. STOP THIS. It should be I go 1st, I go 2nd, I go 1st, simple as. Don't **** people with RNG on this *, just force it, 1st, 2nd, 1st, 2nd. It's that **** easy.
And remove your garbage illogical shuffler, it is breaking the game. It gives 3-4 copies of cards…
9 votes -
Game feels just as rigged as this feedback page. There are over 500 pages of feedback about how rigged it is.
This is pathetic wizards. There are 500 pages of feedback that all pertain to how rigged your game is, and I doubt there is a response to even one. The blatant scamming of your customers should be illegal, and all of you should be massively ashamed of yourselves, considering how much different the online game plays compared to paper, there is no contest, this trash is rigged in order to increase profits for Hasbro, simple as that and incredibly sad considering this is all there is left of magic at this point.
6 votes -
Game keeps disconnecting from server
I just lost a draft match because of this. It's happening more and more frequently, on my desktop and mobile. My internet connect is okay
4 votes -
When i try to purchase gems the "waiting for server" load screen never stops
When I try to purchase gems the "waiting for server" load screen never stops and I have to quit the program to get out. I'm a Mac user.
14 votes -
Opening hand card glitch
During my game 2 I was missing a card in my opening hand and instead it was a blank space in the middle of my hand. On game 3 my shrine to nyx bugged out when trying to play it. It was hard to select in the user interface as it was spazzing out. I eventually was able to play it but the card had a visual glitch where the border of the card looked like the sleave of my opponent's deck. I also noticed in game 3 that my opponent had an unplayable card as he had a gap…
5 votes -
Instant response to ETB skipped
Instant response to ETB was skipped. Opponent had Kaervek on the field and triggered its ability, casting a copy of Tinybones Joins Up to make me discard. I had 1 card in hand, the new Live or Die instant, and wanted to cast it in response to the ETB and reanimate Valgavoth, but the card was ripped from my hand without giving me the option to respond.
Obvious responses like these shouldn't be locked behind full control, the game automatically allows you to respond to anything on the stack 99% of the time, this shouldn't be one of the exceptions.
7 votes -
Exchange of Packs
Hi, I have a suggestion about packs which collection we have already compleated. I now that oppening such packs we got gems, but, instead or as option, I believe it would much more interesting if we could exchange these packs for ones of older collections. The experience of oppening a pack is very cool, and it would help us to compleate older collections.
5 votes -
My arena rope was burning while waiting for my opponent's stack of triggers to resolve
I was waiting for a stack of triggers my opponent controlled to finish resolving and my rope was burning which caused me to lose mana I was tapping to cast my spell through no fault of my own as I could not make my opponent's triggers resolve faster
8 votes -
Not receiving stats in my email
Opted in for email stats
Enabled promotional emails
Never got my stats
It’s been three seasons7 votes -
Waiting For Server
I Have Re-Installed The App, Logged Out & Back In Several Times & Tried On Many Different Days. I Can Download The UpDates No Problem, But CanNot Log In. Waiting For Server Has Been Killing This App For Too Long. Please Fix This.
Thank You!
8 votes -
stuck on waiting for opponent
I am stuck on waiting for opponent, spent more than 10 minutes per time, I restarted MTGA 2 times and always the same, I also tried to start Arena on my android smartphone and the problem is still the same, I start the game and it goes directly to the match and it stucks on waiting for opponent
27 votes -
Paradox Engine Ban
It is beyond mind-boggling how this card hasn't been banned on Arena yet. Wasn't MtGA meant to reflect the paper game? Apparently not, seeing as it has had digital-only cards for years, digital erratas to paper cards & a blatant refusal to ban cards that are banned in paper.
Of course, this wouldn't be a problem if we could just blacklist cards we don't want to see in casual queues. Aka: Rule Zero.
9 votes -
Didn't receive Gold for completing Daily Quest
Completed Daily Quest"Cast 20 black or red spells." I did not receive the 500 Gold reward. I even closed and restarted the game and I have still not received it.
8 votes -
Not enough disk space
The game says I dont have enough disk space even though my phone has over 10 gb of storage space remaining. Any fix for this?
24 votes -
Shuffle
I don’t know what needs to change on y’all’s end, but losing games due to land multiple times in a payed tournament is crazy. In tabletop you can always 6way or 8way shuffle, almost always separating the deck properly. You guys just stack the deck, and land *****. I have also noticed that when playing regular non payed or ranked matches the deck is usually good. It’s only when it’s ranked or payed does the deck not shuffle properly.
30 votes -
Nerf Heist from Alchemy!
The heist deck is not only strong, it is very slow to play from turn 1! It's no fun even if I'm lucky enough to win a disadvantageous mirror match, and it's no fun to play the meta because it takes so long!
Alchemy should stick to supporting unused mechanisms in standard construction! Don't force in alchemy original mechanisms that upset the game balance! Nerf this ****** card county as soon as possible! You said adjusting is the beauty of Alchemy, but you are full of lies. This is why the number of players is not increasing!
8 votes -
shuffler broken
when are you going to stop directly interfering with games. Some of us do not have the time to play best of 3 and I would really like to play without hand smoothing. It is the absolute worse thing MTG has ever done and having been with MTG since the beginning , I do know what I am talking about. Add the fact that I have been tracking my games since before hand smoothing I can honestly tell you mana *****/flood was less of an issue with the old shuffler. So either your development dept has no clue what they…
17 votes -
Tri lands
The tri lands with land types cannot be used in the chromatic cube unless the alternative art is purchased for 3000/600 gems each. I was able to play them after making the purchase
11 votes -
game and feedback is rigged
why does the feedback mainpage only have things not relevant to actual gameplay? seems like you guys are rigging this page just as hard as you rig the games? this is trash behavior
5 votes -
6 votes
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