MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4739 results found
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Match making and the shuffler
I like mtga but I feel that the program is rigging matches. Im tired of drawing 2 lands every game. My hands are either mana flooded or mana screwed. I don't even try using a mulligan anymore because I either get screwed harder or flooded. For some reason I get flooded or screwed hard against mono red. I noticed that most of my lost games have been because of this. I understand that no hand is perfect but I NEVER had an issue this consistent in paper magic. Please stop rigging our ranked matches. Or please fix your shuffler. Mtga…
20 votes -
Product Suggestion Leave Historic Alone
With the new Alchemy format, can we please have it separated from Historic? You are going to be nerfing cards considering the standard environment, please leave them alone for Historic decks.
2,475 votes -
repeatedly gathering local files bug
Every time I start MTG Arena, the game is "gathering local files" which takes a couple of minutes (on PC via Steam).
Temporarily, this issue can be fixed by setting the registry entry "HashFilesOnStartup_..." to 0.
But when restarting the next time, it is gathering local files again.17 votes -
can't edit deck
after the last update, when I try to edit a deck, the wheel just spins saying "waiting for server" and the program freezes without opening my deck
8 votes -
Dopplegang
GreError. Cast Dopplegang on virtue of strength with a multiple of 4 or higher and it instantly does the error. Especially if I go and copy lands.
11 votes -
Allow user to record macro of legal game actions
Enable a user to turn on a recording of game actions and to stop it when they like.
This would enable users to record true loops and cut down on the tedium of executing these loops.
If a player attempts to run a macro and it runs into a game action it cannot do the macro should run up to that point and then fail and stop.
maybe it'd be best to allow this feature to be hidden to a user in the options as it'd only be useful in certain decks and for new users too complicated.
4 votes -
Game crash on match start
After completing a match, I queued for another. The game crashed around "opponent found". Continuing to crash every time I opened the game and trying to reconnect to that opponent, even when I restarted h computer.
16 votes -
Win being recorded as win and loss
I entered a match today with 2 losses and 0 wins. At the end of the match, which I won, it showed me with 1 win and three losses (it tallied both), and I was only able to claim my prizes. I was very surprised that I was unable to play again after a victory.
62 votes -
Lifelink on Creature Without Double Strike Triggers Twice When Damage is Dealt by Creature with Double Strike
I applied double strike using twinferno to a creature attacking Atraxa. Atraxa does not have first strike or double strike. So when my creature deals first strike damage, Atraxa does not deal damage to it. Atraxa ONLY deals damage on the normal damage phase. But the opposing player received 14 health (double Atraxa’s power) because my creature hit it twice. But Atraxa only dealt 7 damage that turn.
5 votes -
Have spent hundreds of dollars this month...
FIX your shuffler and the RNG. Some of the things that are happening are not statistically possible. You're losing customers daily. I've spent thousands of dollars on this game and will not spend another cent until you FIX IT.
4 votes -
Game froze up
It's all in the log. Game froze up, don't know why.
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Log20230621_021339.log 167 KB -
UTC_Log - 01-29-2023 23.54.15.log 7 KB -
Log20220905_150718.log 13 KB -
Log20220224_142638.log 32 KB -
Log20210928_052309.log 1492 KB -
error-2.png 2765 KB -
error-1.png 253 KB -
Log20210902_203617.log 13 KB -
Log20210812_200920.log 329 KB -
Log20210108_212236.log 628 KB -
FROZEN GAME.png 2040 KB -
Log20200727_041423.log 546 KB -
UTC_Log - 07-05-2020 18.34.08.log 167 KB
46 votes -
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Turn time exploit/bug
Been having issues in some matches where my opponents timer does not activate and when it switches to my turn my timer has no time at all to react. It is almost as if my timer activates while on the opponents turn because it takes so long and it basically takes my turn time. This caused me to have issues in my last match because I wasn't able to assign defenders.
7 votes -
Rng is fun
Opponents with libraries of 60+ cards curve perfectly in Diamond, get the perfect interaction playing jank decks.
The ranked ones are not competitive, they are garbage created to waste our time except for the whales or people with influence in the game who will steal the perfect cards every game until they reach the first mythical positions.
Fun.7 votes -
Starter decks not providing the cards, not receiving starter decks from starter deck duel
Starting decks not providing cards, Starter deck duel not providing decks,
I am on PC, returning account first time on steam. My 5 mono color starter decks all say they require 20-40 wild cards to complete. The starter deck duel is also not giving me the decks after winning three times with them. As it is I don't have any decks with which to play the game due to these bugs.
8 votes -
Turn timer problems
The turn timer gets exploited with certain decks where your opponent forces you into using up your turn timer on automatic effects. This issue needs a resolve all button so you don't lose your turn timer for having a life gain upon creatures entering the battlefield combo with gain life = +1+1 counter on target creature. It's ridiculous when somebody uses a convoluted and time consuming combo just to exploit the game's timer mechanism and force you to lose based on time that they themselves created. There needs to be a solution to this if active effects are stacking. Perhaps…
14 votes -
Villainous Wealth results in GreError
Using villainous wealth in a green creature ramp/leyline build allows you to play it for X at 20 or greater.
Frequently, the game will either immediately end in a draw with GreError or "choose another action", either as the card resolved/creatures autotap, or sometimes as you place cards onto the stack from the card browser. (This just happened with X=21, casting ~15 cards).
The expected result is quite simply, that when I play something like this, the game ACTUALLY WORKS.Playing on PC, Windows 10
6 votes -
Fix the shuffler number 10
Fix the shuffler, running deck, 18 lands, 21 creatures, 21 spells. on the play, started with 2 lands in hand as is good ratio, 2 non spells and 3 creatures. proceeded to top deck 3 lands, also, one starting land was cavern of souls and first draw was also cavern of souls. i only run 2. the odds of that are 1/30 times 1/53. no way in ****.
3 votes -
Game crashes during matches
Since last Thursday (2/1/24), the app will crash during matches. Not all matches, and I can’t tell what the trigger is, but regularly enough that I’m losing matches because of it. Around 25% of matches. After restarting the app and reconnecting to the match, it still continues to crash.
I’m on an iPad 8th generation, model MYLD2LL/A , iOS 16.6.1.
I’ve tried restarting the game completely, turning my iPad completely off then on again, and even deleting and reinstalling the app. But still having the same issue.
11 votes -
waiting for server bug
Application gets stuck on "waiting for server" screen while trying to edit some of my decks, editing sideboard seems to be broken as well with decks that manage to get past the waiting bug. Sideboards are unable to be editing or the textures are broken and appear washed out or do not track how many copies of a card there are in the sideboard itself. "Waiting for server" bug is specific and consistent to certain decks it seems, even after rebooting.
6 votes -
Algoritmo rng del juego es una estafa, muy trucado
Este juego es una estafa, el algoritmo siempre te perjudica de manera clara, siempre contra un counter y si no robarán las cartas de manera perfecta o pasará lo más improbable que pueda pasar en beneficio del oponente.
Cosas muy random como que me muelan 3 cartas y metan la única Elesh Norn que llevo en la baraja la cual me desmonta todo el mazo de artefactos que juego de efectos etb. Justo esa carta de las tres que me muelen y tiene que ser esa, claro, la única que llevo en el mazo de 60, seguro.
Jugando al mejor…
4 votes
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