MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4734 results found
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drawing lands only
I'm drawing lands only, two games in a row. played 19 turns, drew 17 lands... next game I drew 13 lands out of 15 cards... It's not fun! It doesnt happen in paper magic. Is it something wrong with the game today? Game also froze while oppoent turn but I lost my ranks because I quit the game after 4 hours. Can you Wizards fix these problems. We are using money on your product and all we get back are losses.
36 votes -
Game Engine Screwed Up regarding lands/shuffling
The game engine is super screwed up. I'll either draw 10 straight lands or 0 lands for 7-10 straight cards. All of my decks have 40% lands, yet I repeatedly get these extreme outcomes, which makes the game completely unplayable.
I'll get things several standard deviations outside the expected results, like drawing lands on 9/11 cards to open a game, or going 6-8 straight draws with no lands. The mulligan feature is especially bad... if you mulligan a draw for having either too many or too few lands, 100% of the time the next draw will have the opposite problem.
…
37 votes -
Game crashes whenever Mox Amber is played
Whenever either player plays Mox Amber, my game crashes and I can't get back into the game until I rope out in that game. I can reopen arena, and everything works, it says its joining the game, and then right when the screen starts to fade to the tabletop screen, the app completely shuts down again if Mox Amber would be on the table
14 votes -
Keep Alchemy and Historic separated
Just let us have an eternal format on the client. This is magic, not some cheap digital only game, let us play Magic.
If we wanted to play any other clone we would by now.132 votes -
GreError
I had ~8 tokens of Ratadrabik + 2 tokens of Teysa Karlov as well as:
Sheoldred, Trostani Discordant, Lurrus, Kethis and Old Rutstein
when the opponent casted Blood on the Snow which got the stack up to ~254 or 256 and ended the game on a draw due to some 'GreError'11 votes -
reclamation sage being forced to destroy artifact or enchantment
1) Using Thassa, Deep-Dwelling to bring back Reclamation Sage forced me to choose an artifact or enchantment without letting me 'Submit 0'. The card says "you MAY destroy".
12 votes -
"Set collection" tracker should only include cards actually in packs.
According to the set collection tracker, I am missing 13 cards from Kaldheim. So if I want to finish my collection, I should buy Kaldheim packs, right?
As it turns out, those 13 cards are special uncommons from Kaldheim theme boosters. I can buy all the Kaldheim packs I want, and it won't make one iota of difference towards the Set Collection tracker.
This feels horribly misleading. The Set Collection should only track the cards that are actually in packs.
12 votes -
black screen
Black screen with cursor
62 votes -
Alchemy historic
Wotc the changes to historic cards in addition to alchemy makes me think your abusing ***** or common thrives. There is no reason whatsoever for this change you even have to code in the original first so it’s not about card copies and if it is then fix it. No one cares if you wanna make alchemy go for it but please don’t nuke historic. But on the brute side we are not whores cause whores get money when you *********, you won’t even give us back wild cards….if this happens I’m done
116 votes -
Please don't mix Alchemy with Historic
If those changes happen I will uninstall the game, I love mtg and have played for more than 15 years now, I have my Arena account since the closed beta and have convinced multiple of my friends to ditch other tcg's for Arena. I play exclusively historic, as I prefer non rotating formats, a long time ago you promised to implement Pioneer onto the client, but you lied about it, now you plan to terminate the only eternal format available without ant consideration to your player-base. If Alchemy affect historic without any news about pioneer, in the 8th I will…
117 votes -
Server Connection Issue
I was casting Shivan Devastator, when the connecting to server screen popped up right before I could select a value for X. Once the server reconnected, the Shivan Devestator remained suspended as shown in the attached screenshot. Previously I had cast a Time Warp I had gotten from Key to the Archive, after attacking with my Ancient Copper Dragon so I could get the treasure tokens to cast the aforementioned spells. Had there not been a server issue, I would have won the game right there, as the Time Warp would have allowed me to attack again. Instead, I almost…
12 votes -
Game Crashes during match
game crashes when looking for an opponent during Premiere draft. attempts to restart the program and re-access match in progress does not work. program initializes, finds match in progress, attempts to load game, hangs up and crashes. results in a time out of the match and a match loss. once match is over i am able to relaunch the client without crashing
32 votes -
Deck Shows Incorrect Wildcards Required
I have imported a deck called "Mono Black Mid" which I want to complete construction of with Wildcards.
The deck itself is "highlighted" with the coloured Lotus which indicates it should be able to be constructed. In addition, hovering over the deck indicates the following Wildcards are needed to complete the deck : -
* Common 1 (I have 49)
* Uncommon 8 (I have 56)
* Rare 15 (I have 25)
* Mythic 11 (I have 11)Every time I try to construct this deck I get an error message "Not Enough Wildcards - You don't have enough wildcards…
11 votes -
Disable alchemy
I suggest an option to disable alchemy from Arena for hardcore magic players who are not interested in these new versions.
I understand that you are trying to be innovative and some players may actually like Alchemy. But, consider that the real MTG players don't want to be bombarded with spams of alchemy events and boosters.17 votes -
60/120 fps support for ios/android
We need to be able to utilize both 60 and 120hz displays for mobile. I understand locked 30 fps preserves the battery life but it is not a big issue for tablet devices. There is an unofficial 120 fps solution for Hearthstone and it makes playing on my ipad so much more enjoyable and the game looks buttery smooth! Please consider it.
39 votes -
Ban ALL Infinite Combos
Ban ALL infinite combos. Theyre virtually impossible to counter once they start. They undermine the integrity of the gameplay by completely changing the rules of the win scenario.
Using an infinite combo is like a spoiled rotten brat youre forced to play with as a kid because your mom is worried because they have no friends.
The Brat triumphantly yells, "I Win!" You ask for logic or reasoning and their response is, "just cuz!"And you wonder why you dont have any friends. Winning with an infinite combo is a cop-out for somebody who cant see the game thru to…
33 votes -
Avatar locked - can´t change Avatar [solved]
Avatar locked - can´t change Avatar. The Video uploaded does not show ingame, only loading the game. Yet ingame it´s the same.
I used an Avatar, then bought Squee and applied after transaction as standard. since then my avatar is locked and whichever i choose it´s always the same avatar ingame.
Support couldn´t help - reinstalled the game - uninstalled with revo intensive mode, disabled windows coreisolation - i am not using third party AV or vpn.
thanksEDIT while participating in the sealed-dominaria event (12.000 coins) the avatar is not locked.
on traditional historic play it is still locked…
10 votes -
Keep historic cards unchanged with alchemy
Dont change Historic with Alchemy updates. This destroys the only eternal format available on Arena, which is important. It will kill interest in Arena.
90 votes -
Frozen during draft match. Lost match.
Any way to be compensated for lost match?
14 votes -
Game crash
the game crash on the deck selection area before to join a battle.
Select the desk icon, roll the mouse wheel or the scroll bar to select your deck, then freeze and crash the game.69 votes
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