MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
25768 results found
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Didn't receive play-in points for Feb 24 season
Dear Arena Team,
I am still waiting to receive my season reward 20 play-in points for finishing rank 570 in the February 24 season. I have received the email confirmation but to date no points arrived in my inbox.
Please be so kind to solve the problem.Thanks and regards,
Thisdan1 vote -
The game stopped working without freezing
Hi. During my game (mkm quick draft), the app acted wierd twice:
First time, during the game, my public thoughfare entered the battlefield, but then it took around a minute until it's triggers started to happen - could still do all game actions at this time, as though the game was going, bu I did not have priority.
Second time, I went to attackers, and it let me click on the buttons, but nothing happened. When I tried closing and relaunching the app it just went to the loading game screen.1 vote -
Draft tokens
I keep receiving draft tokens and booster packs.
Initially I figured it was for something, and used the first ~3 I've received. Upon receiving the 4th, I decided to dive into what's going on and yeah I keep getting draft tokens. I'm not sure how to reproduce the issue, but I don't think it's anything I'm doing on my end.4 votes -
One Ring Upkeep Trigger
Had a food token and 3 burden counters on One Ring with 2 life left. I was expecting to respond to the trigger but it killed me immediately on the upkeep when I had untapped lands and no interruption from the opponent.
Game would have kept going because I was going to continue making foods but for some foolish reason Arena didn't let me respond to the trigger on the stack.
6 votes -
quick draft loss, never played
Second loss in quick draft, which I never played. I do not want to be eliminated from an event for a "match" that was never played. Please refund or fix, please. Files can't load...
8 votes -
Negate can't be "clicked" out of sideboard into deck when sideboarding game 2-3
Unable to click negate into deck. It can be pulled with a mouse, but without being able to click I cannot sideboard negate in on mobile. This bug is on PC/Windows and IOS
3 votes -
jorn, god of winter's flip doesn't show
Jorn's flip side's name doesn't appear. Just says artifact.
2 votes -
Missing XP
I'm missing XP from winning 4 games and completing two quests tonight. I'd appreciate having my account credited the missing XP. Thanks in advance
4 votes -
Foray of Orcs and "last known information"
In a game of sealed, my opponent responded to the reflexive trigger of Foray of Orcs by destroying my creature with Bitter Downfall.
The game should use the last known information about the orc token (a 2/2) to still deal 2 damage to the assigned target (which was still a legal target at resolution). However, the ability left the stack without an animation.
This caused me to lose the game from a relatively winnable spot.
10 votes -
デッキ作成/コレクション画面での日本語カード検索に関して / Regarding searching for Japanese cards on the deck creation/collection screen
バージョン2023.27.0にて、デッキ作成/コレクション画面での日本語カード検索に関してバージョン2023.26.40まで可能であった「漢字が2文字以上連続するカード名」の検索ができなくなっている。
正確には、バージョン2021.07以前と同じくふりがなを回避して検索する必要がある(連続する漢字2文字以上の各文字の後ろに空白を入れると検索が可能になる)状態にロールバックされている。
火急的速やかに修正を求める。In version 2023.27.0, it is no longer possible to search for "card names with two or more consecutive kanji", which was possible until version 2023.26.40 regarding Japanese card searches on the deck creation / collection screen.
To be precise, it has been rolled back to the state where it is necessary to avoid furigana and search as in version 2021.07 and earlier (search is possible by inserting a space after each character of two or more consecutive kanji characters).
Ask for urgent corrections.10 votes -
Show date of the Bug/Product Suggestions
Show date of the Bug/Product Suggestions
1 vote -
Discount older sets outside of standard
Since MTGA has been around for a few years now, I recommend offering the older sets outside of standard a one time per year for 20 pks. @ 3000 gems/15000 coins like you do current alchemy.
1 vote -
Full art cards on the stack
There's a graphical bug on cards that have full art when they resolve on the stuck: Text and art aren't legible.
1 vote -
your updating is backwards
Updating just after aily reset i stupid it should beefore daily reset. NA,d you need to hae a way to sperate tournement players from casual polayers mu suggestion is restrit those who have ever won a tournemnt to toourney patice aka 2 of 3. All the tourney decks with cards casual players can't compeat with just destroys the casual game. This is also good for MTGO. Also, creatin g a list of cards like Ugin and other fgame warping cards should be banned in casual. You also, jhave put too much epmphesis on tourney when making cards in the first place. Try making cards for teh casual player and stop the power creep.
Updating just after aily reset i stupid it should beefore daily reset. NA,d you need to hae a way to sperate tournement players from casual polayers mu suggestion is restrit those who have ever won a tournemnt to toourney patice aka 2 of 3. All the tourney decks with cards casual players can't compeat with just destroys the casual game. This is also good for MTGO. Also, creatin g a list of cards like Ugin and other fgame warping cards should be banned in casual. You also, jhave put too much epmphesis on tourney when making cards in…
1 vote -
Make MTGA compatible on realme devices and similar.
As I've seen already there are other players with realme phones that cannot download the game because it is "not compatible" while those devices are way above min. specs and android versions.
As a developer, I know that coding something for the different devices available in the phone platform isn't the easiest of things, but at the same time, it is also true that within the compatible devices listed in MTGA, there's a good variety of brands, OS versions and sizes. Due to the fact that when you code for android/ios, the devices you code for are bunched by screen sizes and OS versions (without getting into detail about features present or not in different phones, because they shouldn't really matter in a game like this that shouldn't be using most of them) ¿How comes the compatible list is so cherry picked, shouldn't the list be way bigger if many phones of the same manufacturer fall into a similar compatibility configuration?
TL.DR. Please open up the compatibility list for devices that clearly are compatible by the apps minimum requirements.
As I've seen already there are other players with realme phones that cannot download the game because it is "not compatible" while those devices are way above min. specs and android versions.
As a developer, I know that coding something for the different devices available in the phone platform isn't the easiest of things, but at the same time, it is also true that within the compatible devices listed in MTGA, there's a good variety of brands, OS versions and sizes. Due to the fact that when you code for android/ios, the devices you code for are bunched by…
1 vote -
Summoning sickness bug
I had one ledger shredder on board, I cast a second and passed.
Liliana was played and I had to sacrifice a creature. I sacrificed the non summoning sick one.Back to my turn and the ledger shreader still had summoning sickness and its ability did not trigger. This stayed for two more turns before conceding.
During this "waiting for server appeared" possible de-sync
1 vote -
Bug
Bug Report
- I was playing an all-out doppelgang deck against an Orzhov life gain. I casted doppelgang at X=5 targeting my opponent's Lunarch Veteran, Ilias Kor, Deep Cavern Bat, Voice of the Blessed, and my Spelunking. This caused ~ 200 life gain triggers to enter the stack and, after each one resolved, 5 more triggers from the VotB would add, practically having 1000 triggers on the stack. The problem was that, though the game state was actively changing (the VotB's were growing and my life total was increasing) the game gave me the warning to take a different action or else the game would end in a draw. Since the VotB triggers were forced triggers, I was literally incapable of taking a different action, causing the game to force a draw. Maybe having "Auto Order Triggered Abilities" off affected these results.
TL:DR one thousand triggers on the stack prevent me from taking any action, and the game's loop detection kicked in and forced the draw.
MacOS
The game ended in a forced draw.
The stack should have resolved after the abilities resolved.
Bug Report
- I was playing an all-out doppelgang deck against an Orzhov life gain. I casted doppelgang at X=5 targeting my opponent's Lunarch Veteran, Ilias Kor, Deep Cavern Bat, Voice of the Blessed, and my Spelunking. This caused ~ 200 life gain triggers to enter the stack and, after each one resolved, 5 more triggers from the VotB would add, practically having 1000 triggers on the stack. The problem was that, though the game state was actively changing (the VotB's were growing and my life total was increasing) the game gave me the warning to take a different action…
1 vote -
Delighted Halfling Paid For Oozelithe Activation
The Delighted Halfling was used to pay for the activation of Oozelithe. Delighted Halfling says it's mana can only be used to cast legendary spells, so it should not be allowed to be used to activate abilities of legendary permanents or there should be official errata.
1 vote -
Application state forgets full screen on app start
App Version: 2023.33.0.4817.1045760
System Specs:
Edition Windows 11 Home
Version 22H2
OS build 22621.2861
Experience Windows Feature Experience Pack 1000.22681.1000.0Steps to reproduce:
- pin application to task bar
- open application
- set application to full screen while on the primary monitor.
- close application
- re-open application again from the pinned icon on a 2nd monitorExpected behavior: application should remember both the last window it was opened on, and the full/windowed state. application should then open on the last monitor it was opened on if able, and in the full/windowed state it was last set to.
Actual behavior: on open, the application will present itself on the last monitor it was opened on... but it will forget it was set to full screen and open in windowed. the only way to prevent this is to open the application using the pinned taskbar icon ON the monitor the application was last played on.
App Version: 2023.33.0.4817.1045760
System Specs:
Edition Windows 11 Home
Version 22H2
OS build 22621.2861
Experience Windows Feature Experience Pack 1000.22681.1000.0Steps to reproduce:
- pin application to task bar
- open application
- set application to full screen while on the primary monitor.
- close application
- re-open application again from the pinned icon on a 2nd monitorExpected behavior: application should remember both the last window it was opened on, and the full/windowed state. application should then open on the last monitor it was opened on if able, and in the full/windowed state it was last set to.
Actual…
1 vote -
Ability to purchase physical cards
Hello, I know on MTGO you can buy physical copies of the cards you own digitally.
I switched to MTGA and am wondering if it's possible to do the same thing on this platform.
1 vote
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