MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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25821 results found
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Blood sun not stopping channel abilities on lands.
Blood sun says "all lands lose all abilities except mana abilities" that means all lands, not just lands on the battlefield, so lands that have Channel abilities you can cast from your hand or cycling should not work. But they do in arena.
Blood sun says "all lands", not " all lands on the battlefield" so lands in libraries and hands should also lose all abilities.
1 vote -
Fix draw
I've reported this issue almost every day. I'm continually put on the Draw with very few on the Play. This is getting extremely tedious and you need to fix it. I'm play on the ladder in Bo1 in Mythic. This should not happen!
2 votes -
Inquisition of Kozilek Bug
During a match, I used Inquisition of Kozilek on an opponent with the split card Repudiate/Replicate. I couldn't target it with Inquisition when it is a viable target as both parts of the card cost 3 or less.
1 vote -
instant and flash doesn t work
Please fix. Is impossible play magic with this bug. Tanks!
1 vote -
MTG Arena
Dear Support,
sometimes in Magic life you have extraordinary moments. Ever since I play Magic I had two of these moments.
In 2003 at the Magic Worlds I played a side event and won in a field of 49 people. The prize was the original painting of a magic card. It is still valuable to me and on a wall in my apartment.
Then on last new years eve it was the winning of the festival in a box event. Six wins in a row in chaos sealed. I felt so fantastic. Of course I was also looking forward to getting the prize.The sad part starts now. WotC wrote to me, that only players from the US are elegitble to get the prize. Can you imagine my inner downfall? This smallprint was not visible to me when I joined the event. There might have been a link to the terms and conditions, but honestly, who looks that up and reads it completely?
This is why I write to you. That is a seriouse bug. It should not have been possible for me to join the event in the first place. It is a simple check, all the data is there. So please fix this for future similar events.
I can't forget the final answer of WotC custumer support when I asked them if they could do an exception. I mean, it should not be a problem to make an exception and send the box to Germany. I was even willing to handle customs (if there are any cost there). And also I suggested to send the box to a friend in the US, that way nothing special for WotC.
The answer is here:
„Hello,
Based on the FESTIVAL IN A BOX EVENT - TERMS AND CONDITIONS[https://magic.wizards.com/en/news/mtg-arena/festival-in-a-box-event-terms-and-conditions] your appeal has been denied. This decision is final and replies to this email may not receive a response.
Regards,
MTG Arena Digital Event Coordinator
Wizards of the Coast“Rather rude in my opinion. Even no real name written below it. To whom did I talk? The first answers from the support with real names on them have been rather polite.
In any case, towards a longtime customer who did spend thousands of Euro for this wonderfull game I would have expected a more empathic answerI think this also is an offense to all the players I did win against. Especially the final one who would have gained the price instead of me.
As you can read, support made a final decision. But, maybe there is someone there reading this and feels there is a more human part in this. Someone that should overruel working according to the book if there are special cases. Maybe someone sees the once in a life time experience that happends there and sees the importance to rule my heart and grants the prize.
Warm regards
Thomas alias Dai Shan
Dear Support,
sometimes in Magic life you have extraordinary moments. Ever since I play Magic I had two of these moments.
In 2003 at the Magic Worlds I played a side event and won in a field of 49 people. The prize was the original painting of a magic card. It is still valuable to me and on a wall in my apartment.
Then on last new years eve it was the winning of the festival in a box event. Six wins in a row in chaos sealed. I felt so fantastic. Of course I was also looking forward to…1 vote -
Introduce deck tracking
As a user, I would like to be able to track the cards I have left in my library by simply clicking the library and scrolling through it, the cards should be stacked by name.
As a user, if I have seen my opponent's library during the game, I would like to be able to see all the cards again by clicking on his library, the cards should be sorted by name.
None of the actions should reveal the next draw or interfere with the gameplay.
We are currently using 3rd party options to track our decks.
There is no option to track opponents' libraries other than using "pen and paper".Thank you.
As a user, I would like to be able to track the cards I have left in my library by simply clicking the library and scrolling through it, the cards should be stacked by name.
As a user, if I have seen my opponent's library during the game, I would like to be able to see all the cards again by clicking on his library, the cards should be sorted by name.
None of the actions should reveal the next draw or interfere with the gameplay.
We are currently using 3rd party options to track our decks.
There is no…1 vote -
1 vote
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Glitches
During an online match, there were multiple instances of either glitches or cheating.
Some of my creatures did not untap, summoning sickness did not resolve, abilities of cards would not trigger.
There was nothing to cause it. The player name was Ryan.
I have a video that I can submit, but it is too large to attach here.
1 vote -
Karn
While playing my Malcom historic brawl deck I often am unable to cast Karen’s Temporal Sundering regardless of whether I have the mana available or by using Malcom’s discard then cast for free ability. More often than not I can’t cast the spell. It’s specific to that card for some reason.
1 vote -
Wrong cards
Wrong cards ( i.e. Not the ones picked) was added to draft deck. In quick draft mkm on iOS i picked 2”repulsive mutation” , deck contained 2 ”Repeat offender”.
I would like to be refunded for this draft as this makes deck nigh unplayable. But more importantly fix this so that I can draft again. :)1 vote -
A Trade Shop and a Trading Room should be Opened.
Idea 1.)Crafting Cards should be closed and they should open a Trade Shop.
That way humans can buy Single Cards or Booster Packs and Trade with the MTGA Online Trade Shop Owner.Idea 2.)Also they should allow players to Trade cards with other Online Players.
All they would have to do is click on the players name, and click on a button that says, "Offer Trade."
The receiving Player would receive a Pop Up Notification about the trade.
If it is accepted, they would be sent to a Trading Room where they can chat and Trade Cards.1 vote -
1 vote
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Delighted Halfling
Opponent cast Yawgmoth, Thran Physician. I saw a colorless mana in the mana pool with no permanent in play to add colorless mana except Delighted halfling, with that in mind I know I can counter Yawgmoth, Thran Physician because opponent did not use the Delighted Halfing second ability. I cast Counterspell on Yawgmoth, Thran Physician and it still did not get countered.
1 vote -
1 vote
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Purchase window does not appear
I am trying to purchase gems/wildcard bundles and when I do this, the purchase window does not appear from Steam to purchase the digital products. This has persisted for several weeks.
1 vote -
Didn't receive play-in points for Feb 24 season
Dear Arena Team,
I am still waiting to receive my season reward 20 play-in points for finishing rank 570 in the February 24 season. I have received the email confirmation but to date no points arrived in my inbox.
Please be so kind to solve the problem.Thanks and regards,
Thisdan1 vote -
The game stopped working without freezing
Hi. During my game (mkm quick draft), the app acted wierd twice:
First time, during the game, my public thoughfare entered the battlefield, but then it took around a minute until it's triggers started to happen - could still do all game actions at this time, as though the game was going, bu I did not have priority.
Second time, I went to attackers, and it let me click on the buttons, but nothing happened. When I tried closing and relaunching the app it just went to the loading game screen.1 vote -
Draft tokens
I keep receiving draft tokens and booster packs.
Initially I figured it was for something, and used the first ~3 I've received. Upon receiving the 4th, I decided to dive into what's going on and yeah I keep getting draft tokens. I'm not sure how to reproduce the issue, but I don't think it's anything I'm doing on my end.4 votes -
One Ring Upkeep Trigger
Had a food token and 3 burden counters on One Ring with 2 life left. I was expecting to respond to the trigger but it killed me immediately on the upkeep when I had untapped lands and no interruption from the opponent.
Game would have kept going because I was going to continue making foods but for some foolish reason Arena didn't let me respond to the trigger on the stack.
6 votes -
quick draft loss, never played
Second loss in quick draft, which I never played. I do not want to be eliminated from an event for a "match" that was never played. Please refund or fix, please. Files can't load...
8 votes
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