MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10237 results found
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Fate of the Sun-Cryst Bug
I was playing a Premier Final Fantay Draft. During my 4th game, i tried to cast my Fate of the Sun-Cryst targeting my opponent's creature token but it didn't let me. I had to target another permanent. During the other games it worked fine. I request a reimburst for the draft. Thanks.
2 votes -
New cards not showing up in deck editor/collection
Hello,
I have packed the following cards from the Final Fantasy: Clash Across Time (FCA) set in MTG Arena:
Zidane Tribal
The Shadow Lord
However, both cards currently appear greyed out and unusable in deckbuilding, despite being legitimately owned.This is causing confusion and preventing me from using these cards in decks.
Could you please investigate and fix this issue? I would also appreciate any compensation if applicable, as this bug affects my gameplay experience.
Thank you for your help,
Ivan2 votes -
Vivi Ornitier ability bug
I was playing in the qualifier weekend event, and I think I found a bug which made me lost a match.
I had a Vivi with a +1/1 counter and a voldaren thrillseeker exiled with Agatha’s cauldron. The opponent played a removal in my Vivi at the end of my turn, with me tapped out. However, Vivi’s ability to generate mana should be allowed to be used in my end step (I would generate a mana and sac them with the Voldaren exiled with the cauldron. It made me lose that game, since I couldn’t remove his creature in response.…
2 votes -
Agatha's Soul Cauldron Bug
Opponent had Tersa Lightshatter in play and had only Vivi exiled with Agatha's Soul Cauldron. Somehow, his Tersa used the activated ability of Voldaren Thrillseeker from his graveyard (sacrifice to deal damage equal to creature's power to any target) to kill me.
Expected behavior: creatures with +1/+1 counters should only have the activated abilities of the creatures exiled with Agatha's soul Cauldron.
1 vote -
Can't' cast Shardmage's Rescue when opponent casts Go for the Throat
When an opponent casts Go for the Throat, I am unable to cast Shardmage's Rescue. There is nothing in ither card that suggests this shouldn't work.
1 vote -
flashback for free with omniscience emblem
The omniscience emblem (special draft format) seems to allowing players to flashback for free as well. My opponent just chained two Sorceress's Schemes for infinite mana.
1 vote -
Card search issue that caused by unicode equivalent
For smooth communication, this issue written in English.
I have tried searching “ライフ” that means “life” in Japanese. But search result also showed “library” related cards. “library” spelled in Japanese is “ライブラリ”.
This issue caused by unicode equivalence in card database. Card texts in database were stored as combination of Japanese charactor “フ” and Japanese diacritic dakuten “゛”.
This issue often happens when windows software reads text written by macOS.
It is very irritating. Search results should not include unrelated cards.
2 votes -
Mastery Pass Rewards Not Received
I completed level 49 of the Mastery Pass today. I have already purchased the Mastery pass to receive the extra rewards. I should have received 2 mythic rare cards from the Final Fantasy set but did not receive anything.
Thanks,
2 votes -
Midgar, ciry of mako
Had a black and two power stones available and wouldn't let me cast the adventure side.
1 vote -
Vincent's Limit Break
Just lost few games in a quick draft because the game crashes every time I tried to play Vincent's Limit Break.
After rejoining the match it was already new turn, so too late to recover.
After replaying Vincent's Limit Break after rejoining, the same thing happened again.
Played on Android Phone, never had problems with game crashing until this situation.2 votes -
Stuck in Waiting on Your Opponent
I am Stuck since more than 30 minutes on "Waiting on your oponent" to choose who plays first.
I guess if I concede my Opponent wins the Draft round.2 votes -
Ultimecia
Lost a final match of a draft event due to Ultimecia not transforming with all available mana. Very frustrating!
1 vote -
Extremely Rigged part 2
I will add everyday the situations I see that are near impossible that happen in real life.
This time is 9 mana cards for 4 playable cards.
1 vote -
Anafenza Support Mechanic Not Working with ties
Anafenza, Kin-Tree Spirit or possibly the "support" mechanic in general is currently bugged where the "support" ability will not provide a +1/+1 counter if you have a tie for creatures you control with least toughness.
I've lost a couple matches due to this bug...
3 votes -
Win not recorded in Premier Draft
I just won a game of Aetherdrift premiere draft, and won. The opponent conceded around the time i moved to combat.
Afterwards, the MTGA client said "failed to update data"
It forced me to reconnect, and I do not have a win registered in the event.
This persist acoss restarts.
Have i been cheated?!
This happened at around 10:30pm pst, 3 March 2025.
please refund
6 votes -
Achievements not being recognized.
I played a game where I should have received four achievements, mill-licious, down but not out, keyword soup, and going ultimate, I did not get credit for any of them. I am playing on a PC windows 11.
5 votes -
Agatha's Soul Cauldron
I acquired the card Agatha's Soul Cauldron, but it didn’t work as expected. During my last ranked match, I exiled a creature with flying and another with lifelink. I placed a +1/+1 counter on my creature, but it didn’t gain any of those abilities. The card simply didn’t apply the effect as described.
4 votes -
attacking creature destroys aetherspack while equipped
Doors of Durin put a ghalta into play attacking an equipped aetherspark
4 votes -
BO3 sideboard BUG
I cant play BO3 because sideboard is broken. I cant see all my 15 cards there and managed them. As you see on screenshot - it also 8 cards in sideboard and i cant play normally. Please help... Iam very disrupting :((((
48 votes -
Packs not counted
I bought six packs of the most recent set and they’re not showing on my little counter that I’ve bought them, it only shows that I have only one pack bought
1 vote
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