MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10236 results found
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STORE BUG - Can't enter the store
Clicking on Store Button at the top menu
PC MTGA Client
"Waiting for the server", infinite loading
Expecting entering the store, but it's just loading
none
none yet
18 votes -
Honestly it's not possible drawing only lands in seven turns, in limited with
Limited match, Seven lands on the board, i draw other SIX lands , that's frustrating, the shuffler Is not doing well for me
4 votes -
Game freez/ Crash "MTGA:exe does not respond"
The game crashes regularly. First the screen freezes and after that I get the error message: "MTGA.exe is not responding" after the first occurrence in a session it seems to happen more often. Reconnection is possible, but sometimes it crashes again even in loading mode, as in the screenshot shown. I've had the problem for about a year. Reinstalling the game didn't work. I've lost quite a few drafts due to the error tmeouts.
4 votes -
MTGA Report Bug/Conduct page broken. Sign-in loop.
The MTGA Report Bug/Conduct form does not recognize signed in user. Results in sign-in loop. Tested on Chrome and Firefox.
URL of the form: https://mtgarena-support.wizards.com/hc/en-us/requests/new
Outrageous that there is no functional channel to report player conduct.
5 votes -
Dollmaker's shop does not trigger sometimes
When playing Dollmaker's shop sometimes it does not trigger when I attack with a creature.
When Dollmaker's shop is on the battlefield whenever you attack with a non-Toy creature a 1/1 Toy creature is supposed to be created.
Sometimes this does not happen and sometimes it does which can be very frustrating during gameplay. I am experiencing this issue when playing on my Windows Laptop.10 votes -
draft
Client stops working when trying to log into any kind of draft. Specifically stops working when I try and start. Premier Remix Draft: Artifacts. Would just like my 10,000 gold back as it seems like it will leave the que soon. But would also like this fixed soon as I really like to draft and I just cannot draft.
17 votes -
Did not receive the lvl 54 mastery pass reward of 400 gems
I acheived lvl 54 in the Dragonstorm mastery pass this morning, but my account did not receive the reward of 400 gems
1 vote -
Omniscience
Whenever I play Omniscience or Omniscience is played against me with abuelo's awakening, the game crashes. When I tried to go back in the game crashes again and again until seemingly someone concedes or the Omniscience was gone when I'm back.
This has made Standard rank literally unplayable for me as I auto lose to Omniscience. Please resolve urgently
2 votes -
Prowess bug
Il gioco mi chiedeva di compiere un'azione differente sui trigger di prowess nonostante io non avessi modo di interagire con loro, purtroppo vanno in pila da sole e non c'è modo di fermarle.
Io ero in combo infinita, potevo rimbalzare tutto al mio avversario e attaccare per danni letali, ma il gioco ha deciso di far finire la partita patta perchè ho fatto troppe azione uguali tra di loro.2 votes -
Although it is an instant, it has been impossible to cast wail of war during opponent turn in a game, two turns in a row.
Although it is an instant, it has been impossible to cast wail of war during opponent turn in a game, two turns in a row.
I have lost a Premier Draft because of that.1 vote -
shuffler
Shuffler is so messed up. played a brawl game where my deck has 33 lands, 2 mdfcs. after turn 7 after i already had 5 lands on battlefield, i proceeded to flood out for the next 9 TURNS. i had 2 draw effects happen in that time and i drew not lands. but having a POCKET of lands in a deck where there is only 35 total and seeing a pocket of 8 lands. made me lose a really insane matchup. if i didnt flood, game wouldve been over ALOT earlier in the game.
13 votes -
traduction huatli
Huatli in french saying at minus 8 you get an emblem everytime you engage an artifact you draw a card instead of everytime a creature enters draw a card
1 vote -
Whole game is broken
Every single fight is broken. Cards get stuck hovering on the stack, unable to choose targets, can’t tell which cards are supposed to be on the field. Just delete this game and start over Hasbro.
1 vote -
Kavaero, Mind-Bitten does not work with Myojin of the Night's Reach
Kavaero should come into play with a divinity counter, but does not. Interaction works other creatures with "if you cast it from your hand, for example Bringer of the Last Gift
1 vote -
Can't click on opponent's pet
About a week ago, I no longer have the ability to click on my opponent's pet to see the animation (if it has one). It just does nothing.
1 vote -
Kavaero
Incorrect card interaction.
I just played Kavaero, Mind-Bitten in my first through the omenpath two pick draft. I lost the game because despite the oracle text reading "a graveyard" I was only able to select creatures from my oponents graveyard. This made me unable to chose the Ozor, Chronicler of Collapse in my graveyard losing me the game.
I am using PC
1 vote -
Draft
Bonjour, draft payé en gemmes, deconnecté pendant la partie, et defaites quand je parviens a me reconnecter, "maintenance du systeme".
Pas cool de perdre ainsi des gemmes sans vraiment jouer...1 vote -
Priemier Draft removed while making deck
I entered a recent premier Through the Omenpaths draft using 1500 gems and picked my cards. However, right after I chose my cards the premier draft got removed and my 1500 gems went straight down the drain. I didn't even play a single game. I didn't even get reimbursed. What a waste since I've been saving up specifically for it.
1 vote -
Dawnsire, Sunstar Dreadnought
Dawnsire, Sunstar Dreadnought 100 damage while attacking is not working my opponent's creatures wouldn't die. And no, no indestructible on his creatures. Android on last update (today 23/09/2025)
1 vote -
Commander not given the option to return to the command zone
My commander was returned from the graveyard to the battlefield with a finality counter on it. When the commander was killed it was immediately exiled, and I wasn't given the option to return it to the command zone as the rules describe
1 vote
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