MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10231 results found
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1 vote
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Arena client unusable on Mac
The Arena client is completely broken on Mac OS. For months, it has been slow, unresponsive, and crashes when opening any tabs including shop, decks, and even starting a new match. Since the update for Edge of Eternities, it has begun to crash my entire OS and cause full unprompted restarts.
I have repaired the files, uninstalled and reinstalled them through multiple platforms, and the issues persist. I cannot even open the settings menu in game to open a bug report and needed to come to the website manually.
1 vote -
Can not access or access edit deck after the latest update. When I click on the deck button the app closes or shuts down.
I am on apple phone. After the new update last night. I can not edit or access my decks. When I click on deck the app crashes and I have to reopen the app. Can you please patch this soon.
1 vote -
App losing connection during game play
I play the game on mobile on an android and I have been experiencing massive game play issues due to disconnections. I have my phone connected to different wifi networks so I'm fairly certain it is not the internet. What's weird is that I enjoy control style decks and the errors happen when I am "turning the corner" of the aggro decks. I get a waiting for server display on my screen and then kicked out to the home screen. This has been happening in about 90% of my matches. I have stopped playing ranked and I dare not play…
1 vote -
Force Spike not legal in Brawl
Steps to reproduce:
1) craft a Force Spike from AA3
2) try to put it in a Brawl deckExpected result:
1) It should go inObserved result:
1) it's not actually visible in the search when your deck is set to "Brawl". it's just not legal in the format and I don't know why.1 vote -
ランク戦ヒストリックをプレイ中、『原始の征服者、エターリ』の能力によって追放されたカードが使えない
①ＰＣでランク戦ヒストリックをプレイ中、『原始の征服者、エターリ』の能力によって追放されたカードが使えなくなるバグが発生しています。
追放されたカードを使用するかどうか選択を求められますが、使用するという選択肢しか無く、それをクリックしたら能力は無効化され、追放状態で次のフェイズに進みます。
対戦相手がエターリを使用した場合、同じような状態になるかはまだ判りません。
原因の解明と修正をお願いします。1 vote -
Ureni of the Unwritten
Was playing againt Ureni of the Unwritten, turn 3 the player cast Urza's Incubator, and turn 4 he misses a land drop and cast Ureni paying 3 mana. I found another post here about the other Ureni card being cast by reduced cost of 2, guess that's not that rare of a problem.
1 vote -
Ureni of the Unwritten
Was playing againt Ureni of the Unwritten, turn 3 the player cast Urza's Incubator, and turn 4 he misses a land drop and cast Ureni paying 3 mana. I found another post here about the other Ureni card being cast by reduced cost of 2, guess that's not that rare of a problem.
1 vote -
Bug with heist not showing cards
I was playing an arena cube game on PC a few minutes ago and had Grenzo on board. At the beginning of my upkeep the heist triggers, and show three cards. I go back to the board to check before making my pick to make sure I had Zaelous Conscript exiled with Ashiok and do some math (the game was tight) and when I clicked to come back to the heist selection I couldn't see the cards. I tried to go back and forth to resolve the issue but nothing happened, and it endeded up skipping my turn due to…
1 vote -
Goldspan crash
After the most recent update, my Android Arena app crashes every time goldspan dragon attacks, whether it be on my side or the opponents. I can sometimes rejoin the match, but the next attack crashes it again.
1 vote -
Lost out on rewards due to bug not recording game Win and “you don’t give out rewards” is garbage.
When a customer loses out on a reward, item, etc. due to a failing on the part of your game and not of their own, your policy should be to compensate the player for that problem with your game and not be “we don’t give out gold, wild cards…”
As a player, my time can be sporadic at times and it is rather troublesome to 1) not receive a quick turnaround (such as with limited duration events) and 2) be punished for failings on your game’s side that cause results to not be recorded.
In this instance, my opponent conceded…
1 vote -
Gideon of Trials/Tactical Advantage Bot Match Crash
When playing a bot match if “Sparky” casts Tactical advantage during combat of any player’s turn Arena crashes. And if loyalty counters are activated on Gideon of Trials during a bot match Arena crashes.
1 vote -
Kiora, Soverign of the Deep Trigger Bug (Pics Attached)
Playing Magic The Gathering: Arena on PC via Steam.
When a spell is cast which would cause Kiora, Sovereign of the Deep to trigger two things can happen:
A) If the spell WOULD NOT reveal a spell of lesser mana value which the player would be able to cast then a browser will pop up and show the revealed cards, displaying them as intended.
B) If the spell WOULD reveal one or more spells which could be cast with the trigger, the ability will bug and the browser will not appear. The applicable number of cards will be revealed by…
1 vote -
Other platform and formats
I wish you guys would add 2v2 to Arena at least on PC and when you do add it to Xbox and PlayStation consoles, there’s so much more profit to be made and just make support for bugs only don’t even add a card banlist suggestion option.
1 vote -
Open pack and a card is missing
I opened a pack and pulled Blessing of the Oracle went to my deck and the card is missing
1 vote -
broodlord
Attempting to cast Sacrifice from exile using Hoarding Broodlord to convoke for the black mana and as the creature to sacrifice cannot be done. It asks to pay black, but once you tap broodlord it says "Action cannot be completed due to unpayable cost." and only allows you to cancel the spell.
2 votes -
Archangel of Tithes
When tapped with Ring if the Lucii, the cost effect persists.
2 votes -
Cropping bug on 2560x1600 (16:10) resolution on Windows
I'm recently using a 2560x1600 (16:10) resolution on Windows and the borders of the screen are cropped. Some examples: when I right click on a card on game, I see only part of it, the left part is cropped (shown in a png). In "Recently Played", the first option appears incomplete (left part cropped). In the Quick Draft main screen, the "Resign"button appears cropped as well. If I change the resolution to any 16:9 like 2560x1440, the borders are not cropped any more, but I see a top and bottom black thick borders (shown in the other png). The problem…
2 votes -
Mastery pass mythic reward
Mastery Pass reward from level 47 of the final fantasy mastery pass not recieved! I also cannot capture log from Android mobile which is what im currently playing on. But two mythic rewards were not given. I'd expect them to be given since I paid for them.
1 vote -
Attacked with over 60 creatures, but since match ended in draw did not count my daily
Attacked with over 60 creatures, but since match ended in draw did not count my daily of attack with 30 creatures
1 vote
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