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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10231 results found

  1. Can't destroy unholy annex by using "karn sylex" nor "blast zone" when "ritual chamber" has been activated.

    Can't destroy unholy annex by using "Karn sylex" nor "Blast zone" when "ritual chamber" has been activated. Even by paying the correct amount of mana to trigger Karn Sylex or Blast zone Unholy annex still remains in play.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Mana Problem

    Hey guys i wanted to write just to please recommend working on your shuffler. Its always super maddening when you loose a game when ypu got stuck on your second mana for the rest of the game or when you get mana after mana after mana. I feel like theres something very wrong with the mana distribution. I get games with 19 mana decks where i get more mana draws than a 25 mana deck. Explain how in real life that would happen, not even if your a bad shuffler youll grt 4 or 5 straight mana draws in a…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. This Company ignores reports. Don't pay any real world money until they respond!

    The interface is buggy.
    Simple stuff — Some cards do not give you the option of priority when the rules state that you get to have it. Some cards also give you priority when there are no targets, forcing you to pass at every single step (ie Jolted Awake).

    Less simple stuff — Other players that auto-concede are either disconnecting/disconnected or are running a trainer that force quits. Us legit players will have to sit through it when it gets stuck. These should NEVER turn out to be a "draw". Give the win to the person who showed up and…

    4 votes

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  4. The End

    The card "The End" did not provide me with the card draw it should have

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. land issues due to hand smoothing

    still running into issues with my land draws being based on the opponents deck percentages not just mine. it happens very often where opponents playing extremely low or high land counts disrupt my odds of drawing land. this also effects color of lands too. also the hand smoothing doesnt take verge's land types and opening color ability into account like if im playing riverpyre verge it thinks it is a blue source so it will make me draw three of them and a bunch of blue cards. the hand smoothing mechanics really need an overhaul!!!!

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. fix this garbage algorithm make it just matchmake for whoever is in the game stop the aggro vs aggro garbage

    it match making is aggro vs aggro, etc etc fix this also mana algorithm is still busted =. I am growing to hate this game , i have spent hundreds of dollars on arena. it makes me want to quit . fix it

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Waiting for Server

    After the end of a match, the game stucks on "Waiting for Server" loading screen. I have to restart the app to play another match. I'm playing with an Android device.

    15 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. American Flag Sleeves Bugged

    Why are the american flag sleeves bugged? on mobile, the sleeves are available, and can be seen by at least me, but on my mac/PC and ipad, they are equipable, but not viewable by me or other players.

    can someone answer why this is? Ive obviously tried all the easy stuff like restarting and re-installing.

    6 votes

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  9. Load into a game, and can usually play one or two lands, but cannot cast any spells

    I load into a game, and can usually play at least my first land, but on my second turn, I will either get to play a land or not, then my lands will become highlighted blue. I cannot cast any spells or play anything. I can click the lands to manually select, and if it is a multi-colored land it will give me the circle with the options, but once I click my option, nothing will happen. It is not a result of a connection issue, as my opponent will be actively playing fine on their turns.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Opponent goes first approximately 80% of matches

    Sort out your ****** bug reporting page
    I'm trying to report a serious problem, wtf is all this suggestion ********. FFS sort it out!

    1 vote

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  11. Treasure map flipping to treasure cove on opponent's turn doesn't make the 3 treasures

    The card doesn't say anything about timing, it is meant to create 3 treasure tokens when it flips, but it doesn't do it when I have activated it on an opponent's turn. It isn't consistent about it, I have had it do so properly, but it often does not.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Emeria’s call bugged with collectors cage on ios

    If I hideaway Emerias call in collectors cage when playing in iOS, I’m unable to play the spell when I’m prompted to play it for free. I get the text asking me if I want to play it, but an unable to select it for playing.

    All other spells I’ve tried work fine and this used to work fine maybe 3-4 months ago when I played the same deck on Android

    I have not tried to reproduce this on any other system.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Floodpits drowner trigger issues

    Floodpits Drowner was cast in response to another cast. It states that when it enters the battlefield, put stun counters on target creature. I allowed it to enter the battlefield before planning to cast Shore Up on the creature it targets, but the stun counters were immediately placed with no chance to respond to target trigger.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Card not working as intended

    Spectacular pile up just board wiped me and im playing an artifact deck. NO vehicles. Wiped all my creatures then all my artifacts including simulacrum synthesizer.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Kiora, Sovereign of the Deep triggered ability not working

    Kiora, Sovereign of the Deep triggered ability not working. When casting a Kraken, Leviathan, Octopus, or Serpent from hand, Kiora's triggered ability is not working properly. Instead of displaying the viewed X cards, to select a spell to cast from those X cards, it just shows the card on the top of the deck highlighted, giving only the option to resolve or resolve all. See pic attached. Has worked in the past while play-testing with this card, not working anymore.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. flickerw

    flickerwisp bug i cant put this card in any deck

    1 vote

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  17. Case of the Uneaten Feast

    Case of the Uneaten feast doesn't let me play cards from my graveyard. After the case is sacrificed the card is shown in my hand but it is greyed out even if I have the mana to play it.

    1 vote

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  18. MTGアリーナのストア内で新しいセットの事前購入をしようとしましたがJCBカードで支払いができません。というかVISAで試しても蹴られてしまいますあと4日で買えなくなるのにどうなっているのですか?

    MTGアリーナのストア内で新しいセットの事前購入をしようとしましたがJCBカードで支払いができません。というかVISAで試しても蹴られてしまいますあと4日で買えなくなるのにどうなっているのですか?

    1 vote

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  19. Frustration with Missing Effective Troubleshooting Steps in Support Articles

    I am writing to express my strong frustration. In dealing with the ongoing issues, I found that your official support articles never mentioned a step that actually helped — lowering the graphics settings to "Medium."

    As a result, I spent a long time following every step listed in the articles without seeing any improvement, suffering from an unplayable game. Only after trying this unlisted adjustment myself did I find some relief. This has wasted both my time and energy, and feels unfair and insincere.

    The fact that such an effective step was not included in the official articles has caused…

    1 vote

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  20. Invasion of Ikoria bug

    If you play invasion of Ikoria, you get to choose to cast a spell without paying its mana cost as usual, but if you select it, the option you chose will go to your hand and the alternative option which should go to your hands becomes exiled. It worked perfectly fine until the new update.

    1 vote

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