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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6012 results found

  1. alchemy pass

    Alchemy in free pass is terrible, I don't care about alchemy, as a lot of other players do not. I have 0 incentive to play the game while alchemy is the main reward for the pass.

    16 votes

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  2. alchemy

    It's being said 1000 times over here, but simply upvoting others is not enough. I thought Alchemy was a joke when announced and said "Oh well, I'll never play that." Now after it launches we learn that the card changes affect Historic with no option to turn it off.

    Absolutely unacceptable.

    I will not play Arena again until this change is reverted.

    68 votes

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  3. Explorer Brawl please

    Brawl without all of the digital card nonsense. What a treat that would be.

    18 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  4. Unable to Select Card in Premium Draft

    I would like to request a refund on my draft due to a bug in the client that caused me to lose out on a key card.

    1. Give us the steps to reproduce the bug:
    2. enter premium draft
    3. select cards normally until pack 1 pick 6
    4. drag vampire interloper towards my deck, but then put it back
    5. vampire interloper visually disappears and is unable to be selected or dragged into the deck.

    6.   Note which platform you’re using (PC, Mac, Android, or iOS)
      

      PC - Version 2021.9.0.3880.888241

    7.   Enter the actual results you’re experiencing
      
    8. as a result i was unable to pick…

    106 votes

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    7 comments  ·  Events  ·  Admin →
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  5. alchemy

    As someone who has played almost every day for the past year and poured $1700+ into my Standard and Historic collections, the Alchemy changes in Historic make me regret ever playing Arena. Out of 20+ Historic decks only two were playable without swapping for rebalanced Alchemy cards, when they're not even the most broken cards in the format.

    I got into Historic because I was a kitchen table player in paper and wanted a more challenging and interesting format closer to what I was use to without using the unsightly and annoyingly cumbersome MTGO platform. Now I can't even escape…

    64 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. cant cast instants

    When opponent controls and cast your spells you are not given an opportunity to react and cast your own instances to counter. If you have instant in hand you are able to cast the game should always pause to give you the opportunity to cast it.

    15 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. unable to login

    i can't login to my account. on my pc or android. every time i login it says unable and i can either go to forums, reconnect, or log out. please adcise.

    101 votes

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  8. Can't purchase in store.

    i have been unable to use the store for a while now, i have Reinstalled the client to know avail. If i can't use the store i can't play
    \

    18 votes

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    1 comment  ·  Store  ·  Admin →
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  9. Report Function for roping intentionally

    Countless times in my experience (and I'm sure thousands of others experiences) has the opponent decided that they are losing the match or that it is not going their way. No one is a stranger to flooding out, getting mana screwed, or simply not finding the answers that your deck can provide and I understand this frustration; it is simply in the nature of a game where you draw cards at random and sometimes it sucks. Taking the intentional action of AFK'ing or simply waiting for all of your ropes or accumulated time-outs in spite of this frustration is, however,…

    25 votes

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  10. Players with excessive triggers on the stack will cause the opponent to start using timeouts and eventually lose

    Any deck that has an infinite combo that puts triggers on the stack can cause this bug.

    1.   Give us the steps to reproduce the bug
      

      Create an infinite loop of a flavor of your choosing. Scute, Oak... Whatever floats your boat.

    2.   Note which platform you’re using (PC, Mac, Android, or iOS)
      

      PC, but this is across all platforms.

    3.   Enter the actual results you’re experiencing
      

      After opponent puts an absurd number of triggers on the stack, eventually they use all of their timeouts and the game goes into an auto-resolve situation where the game will mandatorily choose a response to occur…

    14 votes

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  11. Remove Alchemy from Historic Brawl.

    I need you to remove Alchemy cards from Historic Brawl. The format bans sideboard/wishboard/learnboards, yet now we have these Alchemy cards that access cards from "spellbooks" which is the same thing. Spellbooks are outside the game. Bringing cards from outside the game in Brawl is banned. You need to remove the Alchemy cards from the format. It needs to happen immediately. You need to do it. You made a mistake. Fix your mistake.

    40 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Alchemy makes me quit Arena

    I'm a long time magic player and have spent several thousands of dollars on this game but after yesterday's Alchemy announcement I am sorry to say that I am done playing constructed on Arena. You're losing me as a customer.

    I don't like the idea of digital cards changing so that they don't match the real world physical cards. This is a cognitive load that is unnecessary. Change the card name to something else if you're planning on rebalancing cards. Paper and the original digital version of the card should be in sync. I'm done with constructed on Arena. I'm…

    56 votes

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  13. Draft Win Not Counted

    Playing in a Premier Draft event, I won a match and it didn't count the win. The Victory screen displayed and the event win counter was still at 1 instead of moving to 2 wins.

    Platform: Windows 10
    Attaching game log and screenshot.

    56 votes

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    17 comments  ·  Events  ·  Admin →
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  14. Scute Swarm triggers skipped my turn on mobile

    On mobile so no screenshots but opponent played scute swarm and managed to get 250 tokens out plus ~200 more triggers. Game lagged some while tokens were being generated and the remaining triggers resolved. By the time all triggers were resolved it was my turn and then immediately when to opponent’s turn and attack phase. Never showed a rope for me or my opponent. Game should not penalize me for my opponent creating so many tokens. If the token limit is 250 in game then why do any token-creating triggers need to resolve after the 250 is met? Honestly Scute…

    19 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  15. Wrong pet showing

    If I choose the Peaceful Pup pet for a deck (using the deck editing tool, since Pup is not my Default Pet) the game will actually show Hunter's Hound instead of what I chose.

    17 votes

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  16. 47 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  17. Mastery pass reward bug

    Mastery pass wildcards not received for Mastery Pass levels 85 and 90.

    43 votes

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    5 comments  ·  Events  ·  Admin →
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  18. Turn Timer

    Issue #1: Storm decks often cast 20 to 40 spells in one turn when "comboing off" to try and win the game. The Turn Timer is Insufficient to allow the completion of storm decks's win con. In reality, it can take 1 or 2 minutes to finish the combo with a lot of cantrips while clicking as fast as possible.

    Issue #2 Roping sucks! People who have lost the game will use up their remaining time just to troll. No fix to the turn timer can give them more time to troll with.

    Suggestion: 1st reduce the turn timer by…

    47 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  19. No Alchemy WHY?

    William Gaston
    Dec 10, 2021, 11:51 AM PST

    Alchemy is a terrible decision, and I hate it beyond words. You just have a major championship in Historic, people get excited about the format then you wreck it by introducing Alchemy cards and changes to nerf or boost cards that affect cards we already spent wildcards on for historic. The Alchemy cards should only be played in Alchemy, I don't think they should exist at all....especially if you want people to be able to go back and forth between MTG arena and paper MTG. I've been playing this game off an…

    59 votes

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  20. Arena is rigged

    I would like to thank the creators of this app/game for making me loathe a game I've loved sonce 1994. It's algorithm is completely rigged. Matches are decided when the game begins and the game ensures that you cannot exceed in enough Matches in a challenge to acquire the appropriate currency to play the challenge again. It will also like to give you matches of no mana or all mana easily at three times the rate this happens in reality to ensure you lose as well. The oddasity of Hasbro actually having ProTour tournaments over this medium is both disgusting…

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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