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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10225 results found

  1. Smothering Tithe print shows it's Mythic, but requiring Rare wildcard

    Was trying to craft Smothering Tithe. The print that I already have one of, and that shows up by default for that card, has a mythic rare symbol on it. When I refine the search to only mythic rare cards, it is there along with two others (see image). When I try to craft it, however, it says I don't have enough RARE wildcards. I have two mythics, but no rares. The attached images show all the necessary details.

    2 votes

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  2. Not getting achievement advancement

    On Mac, I am no longer receiving some achievement advancement. I was 12/13 on Vanquish the Week II before I played this weeks MWM. Once I completed it (3 wins), I didn't get 13/13 and gain the achievement. Likewise, I am 191/200 on At Any Cost. I have been using lands that require 1 life to gain mana. Despite tapping these several times, I haven't advance further.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  3. Keyword Soup acheivement bug

    I appear to have achieved this achievement but it is not registered.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Touch screen not functional after update

    touch screen does not work for many people after the update

    729 votes

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  5. Rare Wildcard from Mythic Pack

    I bought nine Mythic Packs and opened them.

    I received eight Mythic Rare cards, one Rare Wildcard (, and one Bonus Sheet. )

    Why did I get a Rare Wildcard from a Mythic Pack?

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  6. No chance to cast Snakeskin veil in response to a removal spell

    Despite having open mana I was not given a chance to cast an instant spell when my opponent cast a shot the sheriff and cut down. Just made it to Mythic for the first time and sure as **** shouldn’t be losing ranking points because of your system not working properly

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. 2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. FF Set Collection details are wrong as listed on Arena

    For the set Final Fantasy, the numbers for Rare and Mythic rare totals are listed incorrectly. I thought this would be fixed by now, as it is obvious, but going into the deck builder to confirm this, the Rare total should be listed as 84 (not 74) and Mythic total as 22 (not 20).

    I've included a screenshot of the Set Collection page so you can confirm this, and also the list of mythic cards in the deck builder, as it is easy to see on a single screen that there are 22 Mythics in the set, not 20.

    2 votes

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  9. impossible to block damages

    impossible to block damages during quickdraft

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. cards not showing up in collection

    I've opened MORE than a playset of Cloud, Midgar Mercenary and none show up in my collection at ALL. I'm pretty sure that there are other cards missing, too, but Cloud being the card that it is, it's hard to miss.

    2 votes

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  11. Arena need separate constructed Ranked progress

    Why in Arena peoples dont have separated ranked progress? Why you dont use STANDART RANKED and NOT STANDART RANKED individual ratings, for example?
    I dont want lose rating when switch to another format where i dont have cards, etc. I dont want BO1 and BO3 games grow and decrease one rating for all. Its just wrong.
    So , you may separate ranked games for standart ranked and unstandart ranked, or just bo1 ranked and bo3 ranked. Just do something like that. Why not?
    You say "what about prizes for rating? we dont have give more prizes". My god, just give…

    2 votes

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  12. Game Shop broken

    After last update client show infinity loading when i press open game shop. And it cant be undone too - need to restart clinet. Without vpn and with vpn - problem NOT solved!!!

    2 votes

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  13. Disconnect in quick draft game. Client totally fall when open game shop.

    Client disconnected in the middle of game and i obtain lose in quick draft final fantasy - all fast reconnects just failed. When i lost all timers - client connect again. Its not funny. Repair this broken game client.
    After last update Arena allow to play games without use vpn, but they have little frezzes, but not have disconnects before trying play draft today (day before draft games was no disconnected). And game shop just dont work in this update - client dropped to infinity loading.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  14. Hacker problems, Double taps. Player I just played against had every card double counters for free, no card or ability used.

    Hackers getting Double Counters without using a card, enchantment, or ability. Customer Support sucks badly as you cannot even submit a bug report nor share the capture logs from the game. It is complete and utter ********* that the customer support sucks so badly.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Historic needs to be reformed

    Historic needs to be reformed. It's really unplayable and boring these days, full of combo decks that play completely alone. The sban of counterspell has been completely useless. How a game of gathering like magic may be becoming so selfish? Sometimes, I think I'm playing Yu-Gi-Oh. The entire format needs to be completely rethought (as well as timeless). Please do it or eliminate these formats from arena, since are completely useless. It's shameful that the only playable format is standard, while the others are completley abandoned to themselves
    Please intervene.

    2 votes

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  16. Vivi Portrait

    I would absolutely give anything for a portrait of Vivi Ornitier to use in MTGA!!! Please please please.

    2 votes

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  17. Bug

    The white enchantment card Overwhelming Splendor when brought back into play into the battlefield will target the player automatically and not the opponent. Meaning that the player who uses the card in this fashion will have the negative effects of the card.

    How to reproduce. Use Overwhelming Splendor, card upon play requires an opponent to be selected. Select opponent. Opponent then uses a card to destroy Overwhelming Splendor requiring it to be placed into the graveyard of the player. The player then uses a card such as Brilliant Restoration which brings Overwhelming Splendor back onto the battlefield under the players…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. stuck while loading the game

    I got stuck in a black screen while starting the game since the last update from jul 8, 2025: MacBook Air M1 2020, tried starting with epic games launcher and from the file, initial loading screen is shown "loading card data, loading audio etc." and the stuck on a black screen

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Infinite Combat Loop with Genji Gloves

    Happened in a Final Fantasy Premier Draft. I was at 20 health with Malbaro on board. My opponnet was at 12 health and had Genji gloves and one creature on board. I equip my Malbaro with with Dark Mages Staff and use treachery to remove their only blocker and then attack for 5 dropping them down to 6.

    My opponnet then uses Unexpected Request to steal my Malbaro attaching Genji gloves and attacking. He then untappes and attacks again. This brought me to 10. This should have ended the turn giving me back the Malbaro but instead they got another…

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Ban all cards with landfall from standard and stop printing them.

    2013 was 12 years ago. Landfall should stay in that year and not be in the standard in 2025.

    3 votes

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