MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
6010 results found
-
Game crash
When i start a battle or the opponent cast a spell, the game crash and impossible to join the battle after, the game crash systematicaly and i loose the game.... In a ranking match...
67 votes -
Please improve reconnection time / roping on disconnect
Right now, when the game loses connection to the server, it is better to force quit and start it again rather than wait for it to reconnect. On my internet, the former usually loses me one turn (and all 30-second extensions) while the latter often times me out of the entire game. Granted, in most games losing a turn also means losing the game.
I'd love if the game could handle this better, as disconnects have become too frequent for me to continue playing. Rather than tackling hard-to-debug network issues (there is nothing useful in the logs) I think it'd…
17 votes -
Rage Quit Cheating
It seems that some people have mastered the art of rage quitting without losing. (Similar to pulling the ethernet plug when you were the host on xbox games so you don't get a loss) This is the second person who was about to lose when their countdown timer just stopped and no move has been made for over 10 min on their turn. The only way for the match to end is for me to concede the game. BS.
10 votes -
MTGA is trash, WoTC is greedy
For all the money WoTC makes every year you would think they'd offer a better quality service than this MTGA bullsshhiitt. Just about every aspect of the software is awful. I've also noticed that the bullshiitt "unity crash handler" they run along with the main software causes more hangups and crashes than it helps, it also eats up an unbelievable amount of memory for all it functions as. You can run the game without unity crash handler with absolutely no problems at all. Also, with the advent of this game on mobile devices I see a lot of lawsuits on…
11 votes -
4 player
Since Brawl is a multiplayer format, any plans to bring it into Arena with the support for the format as a multiplayer (4 play option) Brawl as a singleton variant to 1 v 1 plays more like duel or who can counter who, the appeal of the format in paper is it's likeness to Commander and a deeper social mechanic that influences the game deeper than just cardpool. The roadmap currently for Arena doesn't mention this.
In the meantime, Brawl needs to be consistent and free play including the historic Brawl option for players to get more people into the…
20 votes -
Please add Planechase and Two-headed Giant.
Me and my friends are all huge fans of Planechase, and to a lesser extent Two-headed Giant. I had never heard of Planechase until duels of the Planeswalkers 2013 but it quickly became my favorite game mode. So much so that I bought the Planechase anthology. I took it to my local game shop and now everyone there who had never heard of it before are addicted to it.
For anyone who does not know what Planechase is, it is a gamemode where there is a extra deck of cards in the middle of the board. At the start of…
21 votes -
Server loss connection
Since last update my game is losing connection constantly, while my internet still working fine. So the server lost connection, then the game get freezed. If i restart the game, i get long reconnection time, and after some retrys i enter the game again but it still freezed ...
164 votes -
Long opponent combo caused my timeout to get used.
An opponent had combo generating lots of card interaction. I checked the resolve all box to get passed it but stupid Arena kept pausing on every triggered ability over a minute. This caused Arena pop-up a timeoout fuse on ME! for an oppponent's combo taking too long.
If someone checks RESOLVE ALL get **** Arena to accelerate the resolution after the first few abilities. No one wants to sit through the same abilities triggering over and over for a minute or more.25 votes -
The Stack (speed)
I noticed that when there are multiple of the same trigger on the stack, the stack moves very slowly. I was hoping there could be a way to speed up stack triggers when you and the opponent auto-resolve them.
18 votes -
timer frozen
Opponent's timer ran out after his first turn but turn did not go to me next. Timer just ran out and stayed frozen. Had to end the game.
129 votes -
No Mythic Rare wildcard reward
I just opened a pack which gave a mythic rare wildcard and at the same time I also unlocked the mythic rare pack reward, but I only received one mythic wildcard.
37 votes -
Frozen timer
Opponent's timer ran out when he was about to loose, but turn did not go to me next. Timer just ran out and stayed frozen.
114 votes -
black screen launch
Despite the latest hotfix, still impossible to launch the game => black screen.
Windows 7 64bits48 votes -
mouse highlight
Opponent mouse highlighting too frantic
Right now, I'm finding that opponents are using mouse highlighting to tilt their opponents. They're whipping their mouse around to make highlighting on my screen distracting. I don't know if there's much you can do about it, but it's really distracting from my enjoyment of the game!
Thanks!10 votes -
freeze
freeze in draft game
I can't continue this game without concede22 votes -
Draft lost
Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.
62 votes -
mastery reward
Missing Mastery Pass Rewards
Missing Level 103 and 104 Mastery Pass Rewards.
130 votes -
Game Freezing / Disconnecting
I've lost two games in events due to the game freezing and disconnecting.
112 votes -
game auto-concede
I had my game auto-concede twice this evening. The second game was very involved with many active cards on both sides. I thought maybe my cordless keyboard caused it the first time, so I turned it off. Then it happened again. WTF???
45 votes -
Missing Mastery Path Mythic Card Rewards
I do not receive any of the promised Mythic Card rewards when I complete the Mastery pass levels. This happened for level 29, 39, 49, and 56 (my current level). Please fix and provide the cards to my account.
31 votes
.png){kind=link}
.png){kind=link}
.png){kind=link}
.png){kind=link}
- Don't see your idea?