MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10237 results found
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So I was playing a premiere draft and had 3 creatures on my field yet "you are not alone" triggered +2&+2 instead of +4/+4
So I was playing a premiere draft and had 3 creatures on my field yet "you are not alone" triggered +2&+2 instead of +4/+4 .
Here logs of the match to recreate almost lost the game for that
1 vote -
Ultimecia fails to trigger
I had all the necessary conditions for Ultimecia to trigger at my end step:
- 7 mana (2 blue and 2 black)
- 8 cards in graveyard (then the next turn, the same happened with 9 cards in graveyard)Yet it didn't trigger, and this lost me the game. It was also the reason I didn't trophy with my draft deck.
I want a refund for my draft.
2 votes -
Invoke Despair Bug
Was playing a bot game against sparky, sparky had an Angel of Vitality enchanted with a Knights Pledge and a pacifism on one of my creatures. I played invoke despair: "Target opponent sacrifices a creature of their choice. If they can’t, they lose 2 life and you draw a card. Then repeat this process for an enchantment and a planeswalker." Sparky sacrificed the Angel and the Knights Pledge dropped to the artifact/enchantment zone and Sparky was then able to select the Knights Pledge as the second sacrifice target instead of the pacifism.
Per wording on Invoke Despair the creature is sacrificed (goes to graveyard with all auras that were attached to it) and THEN the next sacrifice step should occur.. there should be no timing where they can target the aura on the sacrificed creature.
Was playing a bot game against sparky, sparky had an Angel of Vitality enchanted with a Knights Pledge and a pacifism on one of my creatures. I played invoke despair: "Target opponent sacrifices a creature of their choice. If they can’t, they lose 2 life and you draw a card. Then repeat this process for an enchantment and a planeswalker." Sparky sacrificed the Angel and the Knights Pledge dropped to the artifact/enchantment zone and Sparky was then able to select the Knights Pledge as the second sacrifice target instead of the pacifism.
Per wording on Invoke Despair the creature is…
1 vote -
Won my draft game but it also shows 3 losses
I was playing in Premier Draft Takir: Dragonstorm. I won my latest game. When I got back to the draft screen, it showed my recent win but it also showed 3 losses. I restarted the client and still see 3 losses.
I won the game by playing Jeskai Revelation and doing 4 damage to my opponent who was at 2 life at that time.
Can I get a refund?
4 votes -
Bloomvine Regent
The card Bloomvine Regent with its adventure spell "Claim Territory" completely disappeared from my game after casting
its adventure effect Claim Territory. Not ready to be cast from exile, not in my graveyard, nowhere.If it's not an adventure, why isn't it in my graveyard? If it's an adventure, why isn't it ready to be cast from exile (or even in exile)?
2 votes -
Bug Metagame Challange Explorer 12 April
I'm here to report bugs on the metagame challenge Explorer, I was stripped of 400 gems and 2000 gold because of this bug, while the client was looking for the user I was supposed to play with, it kicked me out of the game and while I was trying to re-enter, it kicked me out again, when the event ended with my defeat (caused by the loss of time because I couldn't access) I was stripped of gems and gold without being able to do anything! Fix this Bug! Now I demand the full return of the resources you "stole" from me, it's not possible that every time there are these bugs that ruin the gaming experience of us players, moreover losing resources in this way I just don't accept it!!! I'm waiting for the refund!
I'm here to report bugs on the metagame challenge Explorer, I was stripped of 400 gems and 2000 gold because of this bug, while the client was looking for the user I was supposed to play with, it kicked me out of the game and while I was trying to re-enter, it kicked me out again, when the event ended with my defeat (caused by the loss of time because I couldn't access) I was stripped of gems and gold without being able to do anything! Fix this Bug! Now I demand the full return of the resources you "stole"…
2 votes -
Disconnection mid-game without the chance to reconnect
This has happened 10 times already. I repaired game files multiple times. Whenever I play my second quick draft of the day, during the second game of the draft I get instant disconnected from the game without the chance to reconnect and the game brings me back to the client with the chance to play a new game but without a loss assigned. After the next game I play i get assigned a lose as if I have lost the previous one. This has happened to me 5 times already!! HELPPP
4 votes -
Maximized window mode bugged.
My game keeps minimizing all the time. Have to re-add it to Maximized window mode (Alt+Enter).
Have edited the properties to make the launcher always run on Maximized mode. Still same issue.
Had this issue since your last big update.
Looking forward to a fix very soon.
13 votes -
menu UI is white
menu tabs turn white and the sideboard also becomes unreadable after a game. No idea what triggers it but happens every so often.
3 votes -
3 votes
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Infinite loops, card stacks
So magic wtf did y'all do to this game. I'll tell you, you overly complicated it to the point cards can infinity loop with 2 cards. Historic is the only thing I play and I'm stuck playing black decks that can instantly kill me by gaining 1 life. Green decks that make 4/4 with Rosie and infinite combo.
You have sooo many cards that allow over 4 cards in the deck and stack with each copy. This is pathetic, ban the cards that infinite loop; get rid of "any number of xxxxxx card is allowed". Bring the game back to where it was pre shards of alara when you broke the game and continue to scramble to make it playable. Simple but complicated not whatever you are calling this now. No wonder pokemon and Yu-Gi-Oh are making a comeback.
Yeah, this is meant to sound heated cause I'm annoyed one of my favorite games is so far from playable it's a joke. Might as well be the last boss of battle toads...ffsSo magic wtf did y'all do to this game. I'll tell you, you overly complicated it to the point cards can infinity loop with 2 cards. Historic is the only thing I play and I'm stuck playing black decks that can instantly kill me by gaining 1 life. Green decks that make 4/4 with Rosie and infinite combo.
You have sooo many cards that allow over 4 cards in the deck and stack with each copy. This is pathetic, ban the cards that infinite loop; get rid of "any number of xxxxxx card is allowed". Bring the game back to…5 votes -
Make all quests 750 gold
Make all the daily quests worth 750. Nothing makes me want to play the game less than getting a 500 gold daily quest and refreshing it ONCE A DAY to another 500 gold quest. Literally makes me want to not play when I see the 500 gold quests and I know your objective is to entice people to play more so that they are more likely to buy stuff. C'mon, it's stupid. Make an announcement about the daily quests being upped and I bet you'd get more people on actually trying to get them done, thereby playing the game more, thereby increasing your profits whatever
Make all the daily quests worth 750. Nothing makes me want to play the game less than getting a 500 gold daily quest and refreshing it ONCE A DAY to another 500 gold quest. Literally makes me want to not play when I see the 500 gold quests and I know your objective is to entice people to play more so that they are more likely to buy stuff. C'mon, it's stupid. Make an announcement about the daily quests being upped and I bet you'd get more people on actually trying to get them done, thereby playing the game more,…
1 vote -
Make all quests 750 gold
Make all the daily quests worth 750. Nothing makes me want to play the game less than getting a 500 gold daily quest and refreshing it ONCE A DAY to another 500 gold quest. Literally makes me want to not play when I see the 500 gold quests and I know your objective is to entice people to play more so that they are more likely to buy stuff. C'mon, it's stupid. Make an announcement about the daily quests being upped and I bet you'd get more people on actually trying to get them done, thereby playing the game more, thereby increasing your profits whatever
Make all the daily quests worth 750. Nothing makes me want to play the game less than getting a 500 gold daily quest and refreshing it ONCE A DAY to another 500 gold quest. Literally makes me want to not play when I see the 500 gold quests and I know your objective is to entice people to play more so that they are more likely to buy stuff. C'mon, it's stupid. Make an announcement about the daily quests being upped and I bet you'd get more people on actually trying to get them done, thereby playing the game more,…
1 vote -
Filter by format
When viewing the collection, have a toggle-able format option. Filtering by sets is nice and all, but is really not helpful if you don't even know what sets are legal in the format you are going for.
Seems simple enough to create a filter for format, though obviously on the back end that requires updating whenever the sets rotate out, but you have to do all that anyway already, so why not make format filters? Sometimes i just want to look at only cards valid for commander("brawl") and it's a pain to look through everything and then find out the card is not even standard.
Additionally, it would be nice if we could have 2v2 or 1v1v1v1 formats again, and also a ranked commander/brawl please. I hate all the current modes that are ranked and ranked is the only way to get rewards, seasonally, so please give me a reason to keep playing
When viewing the collection, have a toggle-able format option. Filtering by sets is nice and all, but is really not helpful if you don't even know what sets are legal in the format you are going for.
Seems simple enough to create a filter for format, though obviously on the back end that requires updating whenever the sets rotate out, but you have to do all that anyway already, so why not make format filters? Sometimes i just want to look at only cards valid for commander("brawl") and it's a pain to look through everything and then find out the…
1 vote -
llanowar
Drafted Llanowar Elves in pack one and then after the draft was met with a "some cards in this deck are not valid" screen. After inspecting deck only have 44 cards in draft pool and Llanowar Elves is missing.
1 vote -
Lives disappearing for no reason.
I was playing Quick Draft. Pressed play. Got a call, so I cancelled the matchmaking. In the 3-5 seconds it takes for the game to go back to the previous screen, it said "opponent found, but it went back and didn't take a life. I took the call. Then I played a game and won. When I went back to the draft event screen, I was down a life.
It's not the first time it's happened.
That's the second biggest issue after being manascrewed, which happens in about half the games in Arena.1 vote -
Arena Cube Draft removes a card from my pool and says its not legal.
When I go to build my deck Arena removes a card from my pool and says its not legal in the format. The card is Llanowar Elves but from everything I can see it is legal.
1 vote -
Gem Purchase History
How on Earth does this company not track how much a user has spent on the game? I don't care if it's in-game, or in my WOTC account- I'm being told by the company they can not generate a purchase history for my account.
They're capable of producing 1099-MISC and reporting to tax authorities on cash prize distribution, but can't produce how much you've spent.
I've never seen another game or internet service that accepts real money not able to track how much you've spent with them. This is more than bad coding, it's ethically immoral to not display to the user how much they've spent based on their account.
It's akin to a toll-tag company emailing you a receipt for every toll you pass through, but not able to consolidate those charges for you in a table - leaving the user responsible, or Amazon emailing you receipts, but not providing a section online for order history.
This needs to change. It's predatory.
How on Earth does this company not track how much a user has spent on the game? I don't care if it's in-game, or in my WOTC account- I'm being told by the company they can not generate a purchase history for my account.
They're capable of producing 1099-MISC and reporting to tax authorities on cash prize distribution, but can't produce how much you've spent.
I've never seen another game or internet service that accepts real money not able to track how much you've spent with them. This is more than bad coding, it's ethically immoral to not display to…
1 vote -
Game crash before displaying opponent profile
I was playing EOE Premier Draft and went 3-0 when the game crashed during matchmaking at 'opponent found.' The same thing happened each time I tried to re-enter the match. I noticed that this occured immediately before it displayed my opponent's profile.
1 vote -
rank showing incorrectly
Over the last couple days my rank has been showing decreasing after wins and increasing after losses. I won 4 in a row yesterday and rank decreased after every match. The weird thing is after the match it will display actual rank but in profile it shows a different rank. Also, under your screenname it displays the rank differently than it does after match results on screen. Screen shots were taken right after a match and also in home screen after the same match.
1 vote
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