MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10210 results found
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Caldera Breaker(and most likely other exile cards)/removal
When playing Caldera Breaker on at least Android, (I assume this also happens on iOS) Caldera breaker exiles all of the mountains in your deck until it dies, upon which those mountains are put on the battlefield. However, when given the option to sacrifice Caldera Breaker, (I tried to use Corrupted Conviction specifically) the game would not let me select Caldera Breaker and would just open or close a list of all the cards exiled by Caldera Breaker. I can't interact with the card period which also means I can't block with it to kill it either. The card gets…
2 votes -
couldnt cast spells never given priority like id used my timer but i hadnt
during my game i passed to my opponets turn, i had up all the man for couterspells and bounce spells, but the game never let me respond to opponets actions, they had nothing in play to stop me, *litterally just 1 creature with mobility 2) and suddenly i couldnt do anything but die, skip wasnt on even if it was it wouldve still let me cast spells
it made 0 sense, i just lost the game for no reason at all
1 vote -
Sideboard doesn't submit
Sideboard doesn't work in BO3. After clicking submit, you go back to sideboard screen and can't take action. Next game starts when time runs out, and without your sideboard changes applied.
14 votes -
Match Making Sucks
This is probably one of the hardest feature of any games out there, but can you stop matching me with overpowered decks?
Please improve your **** match making. Thank you.
4 votes -
Game Forced Draw at moment of Win
With opponent at 1 life and a life gain / drain trigger on the stack game screen showed a draw BUT opponent proceeded to die, match ended denying a Win and went to main interface.
4 votes -
Game stuck on "Error Updating Data" screen
Game stuck on "Error Updating Data" screen after today's update. A few weeks ago after the EOE update, the game was stuck on "Retrieving Asset Manifest."
Does the game just freeze in a different way after each update???
1 vote -
MTGAアップデート後、自分のライフが表示されず自分をターゲットとする事が出来ない
今回のアップデート後から自分をターゲットとするためのアイコン(ライフ)が表示されず選択出来なかった。ゲームプレイに著しく支障をきたすバグであり修正を要する。
1 vote -
3rd and 4th introduction match screen glitch
During the 3rd and 4th introduction matches, cards will start to hang in the air randomly instead of placing where they are supposed to. I had this issue and so did my partner. We're both on Android. When the bug starts happening, the entire game slows to a crawl as well.
1 vote -
No visible end date on events
It would be good to have a working calendar as no games have a time out date/ time on them until 48 hours before close. As no guidance is given until so close, which I really don’t understand the logic of by the way, a working calendar becomes essential. I often find though it doesn’t, like now (as of 8:47 GMT 2nd Sept). Quite annoying when this must be a very easy bit of programming to get right.
1 vote -
Ranking doesn’t work after last update
Ranking doesn’t work in either category after last update!
IOS Client1 vote -
Ranking doesn’t work after update
Ranking doesn’t seem to work in either category after last update.
IOS client1 vote -
Game off
4 time when I played my first game in draft from the firs try game just bugs and turn off then I waited for more than minute to come back and my turn finished. And again with the same card on turn 5. And sure I lose the game. On 5th try it didn’t come back. I want my draft challenge money back
1 vote -
"Network Error: Unable to Join the Event. Please try again later."
Whenever I try to play any game mode, I get the above error. Reinstalling does nothing. Repairing does nothing. I'd very much like to be able to play so as not to lose out on daily rewards.
1 vote -
Network Error for events
I cannot play a draft or ranked event because the client claims network errors. I'm not sure why I can't join a game if I have enough internet to draft
1 vote -
I can't access the continuation of my draft
I can't access the continuation of my draft
1 vote -
Wont let me start a match says network error: unable to join event. Try again later
Internet is fine tells me it's a network error and to try again later happened immediately after the new update
1 vote -
Quick Draft not matching me
Playing quick draft, and I knew it was going to end but thought I had 3 hours to finish my matched, but every time I go into it now, it says server error and won't match me, and reading the status page said it won't work now at all until after the update but by then it's a new quick draft, I wouldn't have paid for the draft knowing I couldn't finish it. I'm playing on Android.
1 vote -
Starter duel 4
Playing the game for iPad.
Starter duel 4 (black) crashes when I play confront the assault as requested by the game. It does not create any token and still asks me to select a block for the attack, which should be the non given token. I am therefore unable to proceed.1 vote -
Unable to join event 2 hours from its end
Unable to join event - Quick Draft Aetherdrift
Would like my gems back1 vote -
Tragic Artwork
The Tragic Poet artwork has been on the home screen for the "Latest Decklists" link forever. In my opinion, it's not a good artwork to begin with, and it doesn't match anything on the home screen. It's ugly and could easily be changed to anything else, why not make it match the current aesthetic of the client? Give it a new skin with each set release? I'm so sick of seeing it when I play Arena.
1 vote
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