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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10210 results found

  1. IOS App never starts after sleep

    On iOS on an iPad Air, it is never possible to start the app when it’s been left open but unused for some time. It fails in a number of ways:

    • loops Reconnecting, you press the button, it spins, asks you again
    • app starts but is not logged in, shows War in Momir or something, has none of my decks or profile
    • says can’t log in, this happens when an update to the app is required. Starting the app from scratch will tell me an update is required, but loading from sleep never will until I close the app and…
    1 vote

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  2. try making the game fair

    Maybe stop rigging the game? How about don't make me go second 4 times in a row and let the idiot playing avacyn draw every boardwipe in existence and prevent me from not getting lands. You guys are scumbags and don't know how to run your game. Great job cheating scumbags. Hope everyone working for you gets fired.

    1 vote

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  3. Cannot choose cards because of placement

    In the fourth Event of the Tutorial i cannot choose defenders because the enemies cards Cover Mine

    1. Play the fourth round (again at Shadowhand) of the Tutorial until you must Block with confront the assault, you cannot choose blockers

    2. Im playing in Android 15 with a Lenovo ideatab pro

    3. I cannot choose my blockers because the cards are covered by the attacking cards

    4. I can choose blockers

    1 vote

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  4. Removed from game at minor internet loss

    On Android, brief internet connection loss results in "waiting for server..." Message and removal from the current game upon reconnection (placed back in lobby).
    Closing the game and relaunching puts you back in the game, but this is impossible to do quickly enough if there are no timer expansions (you will loose at least 1 turn)
    This happened to me twice during a quick draft today, but it is a recurrent issue in all games.
    The reconnect is infuriating because it seems like it could be much faster (shows player names, goes through a queue like wait, etc.).

    1 vote

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  5. draft card not from sets

    i was trying to figure out how my last eoe premier draft, opponents had m25 cards, they crushed me with, cause spaceships and robot stuck by compairison, but also if they get access to these better cards for draft and im stuck using the 3 eoe boosters how do i get m25 boosters instead? absolutely not fair, and in premium, only losses i had was to a cheat and 2 guys with outclassed nondraft released sets... 10k events, it only fair were pulling from the same cards and clearly were not if cards not in the draft set are in…

    0 votes

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  6. draft card not from sets

    i was trying to figure out how my last eoe premier draft, opponents had m25 cards, they crushed me with, cause spaceships and robot stuck by compairison, but also if they get access to these better cards for draft and im stuck using the 3 eoe boosters how do i get m25 boosters instead? absolutely not fair, and in premium, only losses i had was to a cheat and 2 guys with outclassed nondraft released sets... 10k events, it only fair were pulling from the same cards and clearly were not if cards not in the draft set are in…

    1 vote

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  7. google play

    do not use google to handle anything i did not give permission, they cannot be trusted to handle data or oayment as clearly evident by yet mlre data breeches and nothing google works on my phone, they are the most problematic issue with apps acting as they should instead of how our all mighty gatekeepers would allow, this may be causing other errors in the app, as frequently play has to be turned of fir correct app functionality. you guys get a kick back for letting google harvest data and theft funds and purchased data?

    1 vote

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  8. no trigger

    once again no trigger on an annul this time? if every reaction is automatic we need corre t triggers. this is the fifth or so time in a few week cards just sit in my hand, it was clearly an enchantment didnt have magical no counter abilities? why for is this so dumb? a dozen games go fine then bam match after match of unexplicavle ****. Card draw and counter triggers have failed a few times today too, the deck is based on it so when these dont happen despite clear landfalls, i have card built to trigger off triggers…

    1 vote

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  9. no trigger

    once again no trigger on an annul this time? if every reaction is automatic we need corre t triggers. this is the fifth or so time in a few week cards just sit in my hand, it was clearly an enchantment didnt have magical no counter abilities? why for is this so dumb? a dozen games go fine then bam match after match of unexplicavle ****.

    1 vote

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  10. Arena Freezing

    Arena keeps freezing midgame, and takes so long to reload that my turn ends up skipping, losing me the match

    3 votes

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  11. Game crashes after last update

    After the most recent update, the game takes 5 minutes to load, then crashes and automatically closes.

    3 votes

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  12. Game ended in defeat when I was winning

    The game ended, saying “defeat”, in the middle of my turn when I was winning. From viewing the battlefield I can’t see any reason this would have happened. I had a lot of cards in my hand so maybe that’s what made it bug out?

    This was on iOS, I can’t attach the log because I can’t connect to pc right now, but there is a screenshot

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. exile zone (new rule)

    I play with doomsday, and has a lot of cases my opponent "take my exile zone" post doomsday resolves and do a "deckcheck" sequencing all my exiled cards one by one, trying to guess through my pile.

    I already called judge several times but all talk about the rule Omitted about that conduct, cause they can "examine" so retard players "find a legal form" to do a unsporting conduct + slow playing, cause the exile zone has no protection by the game rules .

    2 votes

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  14. IM LOSING A LOT OF GAMES, WINNED ONES, BY BUGS AND SERVER GOING DOWN!!! UNFAIR!!! I SHOULD BE MYTHIC NOW!!! HOW CAN I RECOVER THIS!!!

    IM LOSING A LOT OF GAMES, WINNED ONES, BY BUGS AND SERVER GOING DOWN!!! UNFAIR!!! I SHOULD BE MYTHIC NOW!!! HOW CAN I RECOVER THIS!!!

    2 votes

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  15. Cloud, Midgar Mercenary not triggering Toxic an additional time

    Set up: Cloud, Midgar Mercenary equipped with Prosthetic Injector, giving him Toxic 1. I also had Skrelv, Defector Mite on the battlefield. I used Skrelv's ability to make Cloud unblockable by red, and give it Toxic 1 (Two instances of Toxic 1). Cloud attacked and hit the opponent. The opponent received two Poison Counters.

    The way I understand Toxic is written, that it should be a triggered ability on dealing combat damage, and with Cloud's text since it's a triggered ability I would expect that each instance of Toxic should have triggered (and been cumulative) therefore giving the opponent 4…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Sorceress's Schemes Bugged

    During a draft, my opponent was able to return Suplex to hand with Sorceress's Schemes despite Suplex not having flashback.

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. BUG: Tishana's Tidebinder + Sephiroth, Fabled SOLDIER

    Sephiroth, Fabled SOLDIER ETB trigger didn't giver me the oppportunity to respond with Tishana's Tidebainder in my hand and with the correct amount of mana open.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. game randomly freezes

    Game freezes when entering the pack section of the menu, or the shop. The game also freezes when entering the main menue and in matches. Uninstalled and installed the game, still same issue.

    15 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Harbinger of the Seas glitch

    During my game, Harbinger of the Seas was enchanted with Unable to Scream, but it didn't lose its ability, which means my nonbasic lands were still Islands.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. leyline of hope

    Leyline of hope over-activation. Opponents started with 2 leyline of hope, attacked with a 1/1 lifelink at the second turn and gained 9 lifepoints

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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