MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10213 results found
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There is a problem with running mill
The archetype mill is negated by one card. I milled over 1k cards in one game and its all negated by one spell. Once the library is milled out and then some should count as a win but one card negates all of it and they just need one copy. Whole archetype ruined by one card that is everywhere in timeless. Alchemy fake cards are allowed to ruin the fun but mill, a real strategy, is dunked on by a single card. Maybe im just salty but only when I run mill do I run into 200 card+ decks that…
1 vote -
Dollmaker's shop and urabrask's forge
With dollmaker's shop out and Urabrask's forge. When I get the phyrexian token it's not triggering the toy creation at all.
9 votes -
Failed to find asset's
Arena will relaunch to verify assets that is the message I get while connected to my Internet when using my data it tells me to download an additional roughly 3 gb worth I did that and could play till I exited the app then it repeated both actions can't verify or download the additional 3 gb which makes no sense to why I have to keep downloading the same file
1 vote -
Speed Counters doesn't work correctly
The speed counter isn't working properly. I think it's having some issues with direct spell damage and health loss.
Please see the attached log.1 vote -
Finneas
I had a game today in which I attacked multiple times with "Finneas, Ace Archer" and had several other rabbits/tokens on the board. He properly triggered the counters but failed to have me draw a card despite my many creatures having significantly more than 10 power total at least in two occasions.
I'm guessing Finneas, Ace Archer is buggy.1 vote -
Crash related to Animations
I am playing on 2025.51.0.4442.1174363 for ios.
Every time someone plays a trihome, such as brokers hideout or xanders lounge, my game hard crashes and continues to crash when trying to reenter the match. This also occurs is any praetor enters the battlefield. It does not matter who plays the card, my game crashes either way. I cannot play most online matches due to crashing and being forced to time out before being able to open arena again.1 vote -
BUG IN THE RANK PROGRESSION THAT BECOMES REGRESSION
After i WIN in the Draft Event, the system shows REGRESSION of the Rank instead of Progression. It happened multiple times already, more than once, i went from DIA 3 with 4 stacks to DIA 3 with 3 stacks after a win and so on
1 vote -
Could not Cast spells during main phase
Could not play Bristly Bill during main phase. Had two forest open and bill in hand, could only play land.
I had Mossborn Hydra and Traveling Chocobo in play, opponent had Voice of Victory some tokens, and Authority of the consulate. Would of made Diamond if I won the game.
Log File attached.1 vote -
arena app is it's own worst enemy when it comes to connections
Been doing some research and testing noticed arena is its own worst enemy when is comes to loading and server response, im seeing errors on the return only, like the tracking interuppts the normal communications the app should be recieving, it will bog the whole internet just connecting and repeatedly immediately drops 5g or 5g+ to 4g, i believe this is why the loading process is so slow, despite carrying 5.5gb of stored data, also it may explain why the game failed to reload the start screen after matches or the store, additional inputs are blocking output bandwidth and visaversa,…
1 vote -
no response actions to sheltered by ghosts?
again this card seems as if its not counterable, doesnt appear to stack, has flash, is actually magic, im guessing this card has been involved in at least 5 reports over the last 2 months about not getting responses or doing things it doesnt state it can. definayely sketchy, evertime i encounter a certain white build im seeing this and another card do thing magically and i dont mean with mana (usually because they are somehow casting free spells often). this time as with 2 report from the last 2 weeks this spell remain unaccountable, cant be targeted, cant be…
1 vote -
Timer
When a player is active and casting
Spells or using abilities the timer shouldn’t count down. I was playing and hit a good combo and it timed out. How is that fair play.1 vote -
cosmogoyf
my cosmogoyf's p/t were 13/14 but my exile contained 26 cards and graveyard did 13 cards. I couldn't check damage it would deal because it had been instantly killed by my opponent but it seemed to be a wrong display of P/T.
1 vote -
Bug - arena fail to reconnect
It makes no sense I click the capture log button but there is no way to actually post it. This is a very repeatable but I. Every platform I have ever played on after playing on multiple phones, with or without mobile data wifi or any other connection.
ANY time the game disconnects you, the only way to reconnect is to instantly identify you are disconnected and manually force close because the reconnecter is broken and takes to long. Even if you force close if you are not fast enough the game will say ... Attempting to reconnect and then…
1 vote -
Not able to play at all
The app doesn't work at all, it gets stuck on "requesting format data"
1 vote -
"Well of Lost Dreams" keeps asking if I want to pay mana when I have no mana left
"Well Of Lost Dreams" keeps asking me if I want to pay mana when I have none that could be paid. Most cards are smart about detecting this, but this one seems to slip thru the cracks. It's especially bad with token engine decks. Thank you.
1 vote -
Card stayed on the stack
I was running low on time and activated "Narset's Rebuke" during Combat and was attempting to then play "Alesha's Legacy" when I did so, it stayed on top of the stack and the rest of the turn proceeded. Going into my opponents following turn and my next turn it was still visibly on the stack. I click on it and it spends it as if I casted it without letting me undo or take it back. This resulted in me losing the game and getting my third loss in the Draft Event. This is ridiculous.
3 votes -
Leyline of sanctity not protecting against permanents
With Leyline of Sanctity in play (and also Omniscience if that matters), opponent's Magebane Lizard and Roiling Vortex were still damaging me via their triggered abilities each time I casted a spell. Was a ranked mythic match :( . Logs will not upload and they are < 40000kb. Only other nonland permanents in play were hopeless nightmare and monastery swiftspear.
1 vote -
Unable to add cards to sideboard
Unable to create a sideboard for my brawl deck with Karn, the Great Creator on mobile (Android). I get the notification on mobile that Karn allows me to access the board, but it doesn't give me any option to add cards to it or even access it.
2 votes -
Arena Direct Loss Count Bug
Winning became losing in Arena Direct
2 votes -
Quick Draft not detected
Hello! I'm a very new player, so apologies in advance if this is a known issue/something that will fix itself eventually/not the right place to report it/etc, but I have been having some issues with these beginner quest things that new players get, indicated in the main menu by a blue diamond icon. When you click this icon, it's supposed to take you to the event where you're supposed to complete the quest or otherwise progress it. A week ago from now, one of these beginner quests showed up and told me to "Complete 3 Quick Draft matches". It was…
2 votes
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