MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10213 results found
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Mastery Pass
Mastery pass level 18 gives incorrect reward. Received 2 rare wildcards instead 2 mythic wildcards. Using Android app. Won a match, checked mastery pass reward progress, then checked wildcards when the error was found.
1 vote -
Quick Draft Bug
I just played a set of quickdraft FF and did not get the 1000g reward for playing 3 matches of quick draft
2 votes -
Cant Reorder Sideboard Bug
I can’t choose the order of my sideboard. Suddenly, the sideboard changed its order by itself. When I go into deckbuilder and change it, it doesn’t save — it always reverts to a specific order that I don’t want. This happened all of a sudden, without me entering the deckbuilder. The only thing I’ve done is play matches.
2 votes -
how is it that players on ladder always manage to draw their dream combo in the first 10 cards?
Is there like a special service that Wizards are selling? Basically pay to win - not through cards, but a free sideboard or something? it is mindblowing how many times I can see winning combos in the first three turns.
You see these combos and think - oh, this worked nice , going to try that too - but then it never works???2 votes -
プレイ可能なカードが30枚前後になると、両端のカードが選択できない/オリジナル・アシエン・エメトセルクを変身させた際など、墓地のカードが手札と並んで表示される状態では手札が左端に表示されますが、この時トータルの枚数が多いと手札のカードが選択できず、タイムアウト負けになる。
モバイル版に固有のUI上の問題かもしれませんが、セットの神話レアに（難易度の高い条件を達成した上で）ゲームの本質と関係のない敗北が発生するのはいかがなものかと思います
2 votes -
Failire to load a match
1. Give us the steps to reproduce the bugWhen attempting to load into a match for the current draft I am doing the timer freezes and stops loading. I force close the app on my phone (Android). After I attempt to load the app again I don't connect and attempting to reconnect it fails. After another force close I attempted to load and I get the second screenshot that just loads and loads. I waiting 5 minutes earlier today. After i again force close the app and it loads and I get back to the normal welcome screen. See…
2 votes -
Certain cards that I receive during a pack pull do not appear in collection or deck building
I purchased a 10 final fantasy mythic packs and multiple cards the with the words bonus sheet are not appearing in my collection. Why am I not getting these cards.
1 vote -
Icons for +/- cost to pay for spell X value graphically-artifact onto battlefield permanently
When playing Syncopate I added more mana than I could pay for X. When I was asked to pay X (which I didnt have enough), I canceled the spell to try and cast again with a smaller X. The buttons from the initial cast stayed on the battlefield (see pic) and I could not cast any spells that required setting a X cost the rest of the game...
Check the attached photo for a screen shot of the action
2 votes -
Game exits from full screen mode multiple times a session, persistent issue
Game exits full screen whenever navigating between modes on Windows (i.e. from menu to loading a game, from loading a game to entering a game.
2 votes -
Mythic pack gave rare instead of mythic
Mythic pack gave me a rare wildcard. I would like a new mythic pack
17 votes -
Bug playing standard event
I was playing a game in standard event and suddenly the game started "thinking" and cut me out of the game taking.
After that i played another game, i won and when i came back the sistem count a "loss" of the game that i was kicked4 votes -
disconect and game loss
I was playing a game on "Cube Draft", when my game crashed while using a brainstorm and I was not reconnected to the game, returning to the cube's home screen. After a few seconds the game marked a loss for me.
4 votes -
Game suddenly ended in defeat in the middle of my turn. No reason for defeat. This is the third time this has happened. to me
Game suddenly ended in defeat in the middle of my turn. No reason for defeat. This is the third time this has happened. to me. I have attached the logs
3 votes -
No Card Styles during Draft deck builder - even the "apply card styles" button
Card Styles in my inventory won't apply during draft: styles don't show in list of cards and there is no "apply card styles" button that usually appears in the lower half of screen.
5 votes -
Inability to Scroll Through or Access Full Library When Drawing Cards
When activating the -7 ability of Tamiyo, Inquisitive Student or casting the sorcery Enter the Infinite, I am unable to scroll through or access the full set of cards drawn from my library. Specifically:
After activating Tamiyo, Inquisitive Student's -7 ability, which allows me to draw half of my remaining library, the game interface only displays approximately 20 cards at a time. I am unable to scroll through the remaining cards, and cards located at the rear of the drawn set are inaccessible.
The same issue occurs when casting Enter the Infinite, which draws my entire library. The interface does…
4 votes -
Export List of Arena collection
Please make it possible to export an arena collection so that it can then be submitted into an app developed outside of Arena that offers truly random draws, matchmaking, and without weighted and handicapped cards/decks. Would love to see Magic return to being like a Box of Chocolates kind of gameplay, not the not so random form of scam that IS Arena.
1 vote -
Stolen uniform not allowing opponent's eq as legal targets
Stolen uniform should allow me to steal any equipment in play, including from my opponents side of the field. When casting, i was unable to do so.
1 vote -
unable to select unmounted mounts on a pile of same named mounts if one already is.
I have 3 "Seraphic Steed"s (well 4 but the 4th is summon sick so it's not piled together with the others) on my board and the ability to mount all 3 of them. I mounted one of them and was unable to select either of the other 2 to mount before attacking.
1 vote -
Card sleeves not appearing correct in store
I saw a sleeve that I thought was the little one eyed guy, it turned red after leaving the store and coming back, I bought it because I thought thats what it was. After purchasing it, it turned out to be a different sleeve after reloading the game three times.
1 vote -
land priority
I think there should be an option for every deck, or at least in game parameter if we prefer the priority being to save life, or the best color choice
Exemple in some aggro lifegain deck I prefer ALWAYS keeping the manas with most colors, even if it needs to tap first the ones giving damages.1 vote
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