MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10213 results found
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Alchemy packs are bugged
I received non AEOE cards by opening AEOE packs.
I bought the 20 packs collections for 15k gold and I noticed some of the cards were not from AEOE.
1 vote -
Card shuffle
I’ve spent over $100 on your game and I want my money back! If you can’t program an algorithm that F**g Uno figured out a decade ago then you need to spend some of my money to hire a real programmer. Matter a fact I want your programmers to look at my message and get mad and go into the game and ** me even harder no lube! Because at least then I know you dckheads are actually reading this sht instead of doing what ever other money mongering company is doing rn which is taking…
1 vote -
Bug Report: Taigam, Rooms, Counterspells
Playing on WIndows 11
Relevant cards:
*Taigam, Master Opportunist
*Mirror Room / Fractured Realm
*Three Steps Ahead OR any counterspell (?)Steps:
1. Cast Taigam
2. Cast Fractured Realm
3. Opponent counters Fractured RealmWith Taigam on the board, my second spell cast was Fractured Realm. My opponent countered that spell, and then Taigam's ability on the stack resolved, attempting to cast a copy of Fractured Realm. This spell appeared to fizzle, but on the following turn we discovered that an invisible token of Fractured Realm existed on the board, and was triggering in response to my triggered abilities. I…
1 vote -
suggestion: option to sort card sleeves.
Hi.
Love the game. The overall experience is fantastic. I was just wondering if you all had considered allowing players the option to sort their card sleeves according to preference?
Thanks.1 vote -
Elspeth, Storm Slayer Crashes Game
I play on android and whenever I or an opponent casts Elspeth, Storm Slayer my game crashes. This has happened 4 times in a row now. When I try to rejoin the game it also crashes. I have to force stop the app or wait until the game is finished before the app works again.
1 vote -
Crashing
Everytime i play a game, the server disconnects. Tried validating files and now it wont finish that without kicking me from the server.
1 vote -
An occurred error
Yesterday I was playing on my IPad the 4 th game of a premier draft EOE , when the app crashed and I cannot login anymore. Now I see i have lost the game. Here attached the screenshot. Many thanks
1 vote -
Fight with more friends
Suggestion. Add more modes to dircet challenging, like a 2v2 or a free for all with 3-4 players, that way you can play with multiple friends at once.
1 vote -
起動時にダウンロードを要求される
Google pixel8a で、アリーナを起動しようとすると、初期化中でフリーズ（もしくはループ）したままの状態になる。
アリーナを停止後、再起動すると、7.48MBの追加ダウンロードを要求され、ダウンロードするむでは何もできない。
7.48MBをダウンロードすると、3.45GBの追加ダウンロードを要求される。どういう理屈かは不明だけど、初期化プログラムが正常に動作していない→アリーナ終了時プログラムで何らかの不具合（終了時データ保存の不備？）があると思われる。
3.45GB を再ダウンロードして、アリーナ起動→プレイ→終了しても再発生する現象です。1 vote -
unnecessary forced draw
i simply played a 'rise of the dark realms' and got a bunch of triggers (4 golden sidekicks and a lot of "when creature enters gain 1 life"). it was literally 3 steps away from finishing the triggers, flashing about a warning to do a different action which i of course cannot, and then forced draw. again there was literally 3 more triggers in the entire stack left, making it a hilarious moment, but surely there's a better way to program this that doesn't just throw away valid games 3 steps away from finishing. thanks.
8 votes -
Not able to buy gems (Steam version)
When I try to buy gems through the Steam version of MTGA, the store page shows the options, but when I click on the price to buy them, nothing happens. I don't get an error message or anything. It's just that nothing happens. Is it possible that it may be because there are no paid DLC options in the Steam store?
6 votes -
「クイックドラフトで3ゲームプレイしよう」のクエストが進行しない
FINAL FANTASYのクイックドラフトを10回近くプレイしているが、「クイックドラフトで3ゲームプレイしよう」のクエストが全く進行しない
画像の通りリミテッドイベントには9回参加しており、内1回はシールドだったので8回はクイックドラフトをプレイしているはずである
自分の実力ではクイックドラフトといえど何度も挑戦できるものでもないのでなるべく早く改善していただきたいです
プラットフォーム：PC2 votes -
Duskmourn should be banned.
It ruins Standard. The cards in the set are broken, and it's not just Leyline of Resonance that should have been banned, it's the whole set. Screaming Nemesis, shouldn't be able to target players if there's creatures on the board, that's ********. There is no flavor to this set, it enables boring and lame play styles to the max, such as milling your opponent to death, or basically being able to kill your opponent with Screaming Nemesis because he just blocks with it, kind of ruins the balancing of Standard.
1 vote -
Game crash teferi hero of dominaria
Game crashed when teferi hero of dominaria is cast.
On mobile android. Has happened 2twice2 votes -
Ice Magic in hand with open mana not giving me the option to cast before combat
Twice had Ice Magic in hand with at least 4 mana available, and the client did not give me priority before moving to combat. Opponent had Ardyn, the Usurper in play both times, preventing me from putting it on top of their library before the card's combat trigger. I did not get priority during my opponent's turn until Ardyn's trigger was already on the stack. Meaning I was put on the backfoot and ultimately lost the game in a draft because of this issue.
Expected behavior: Gaining priority before moving to combat and being able to cast Ice Magic to…
2 votes -
The matches don't start for Qualifier Play-in
The matches don't start for Standard ranked and for Qualifier Play-in.
I waited over 5 minutes in both queues without finding any matches.1 vote -
Wildcard change failed
Good evening. My name is Fabio Adour and I am a casual player. I make some purchases on the Arena website from time to time and have never had any problems. Today, however, I had obtained 2 wildcards (common) with packs from the Foundation collection and tried to exchange them for 2 Soulmender cards. The internet crashed at the time and simply one wildcard was spent without giving me the card (the other wildcard was exchanged as expected). I hope I can count on your understanding in recovering this simple and cheap wildcard (or directly releasing another Soulmender card for…
1 vote -
Taking you with me? Achievement is Misery
This achievement is torture. Unfortunately all of the "win a game with X condition" achievements are overly frustrating due to the fact that most games opponents concede before you can actually setup the condition. I've sunk at least 6 hours into Jund Sacrifice fishing for the "Taking you with me" achievement only to have opponents concede as soon as I can start to establish a sacrifice loop.
Please reconsider these achivements and re-design them to be less frustrating to work towards.
2 votes -
Creature survives with negative toughness.
My opponent had reanimated my Fang, Fearless l'cie using reanimate. A turn or two later they use Toxic deluge during their second main phase, wiping the board except for their Griselbrand, my commander who had 7 toughness. Fang, Fearless l'cie stayed on the board despite having -3 toughenss after the Toxic Deluge. The opponent then passed the turn and she was never removed from the board.
2 votes -
Shuffler
The shuffler is completely broken. 6 Games, 3 starting hands with no lands, 2 with 5 lands one with 1 land.
This is absolutely unplayable and this issue has been in arena for years. I stopped playing because of this before and I will again.
36 votes
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