MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10215 results found
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Land ***** in Draft is CONSTANT!!! NOT RANDOM!!!
Do something to fix this...it really sucks not being able to play in a Draft where I spent resources to enter.
1 vote -
Limited Rank
My Limited Rank is Stuck and does Not change.
5 votes -
Match disconnect without reconnect
I was playing a draft when I just got disconnected from a match that I was winning. After that disconnect, the game doesn't count neither a victory or a defeat, and I had no options to reconnect to the match. After a while, I just ignored that and start another match. I was defeated at this match and after that the game counted 2 defeat instead of 1, as if I also lose the previous match that I was disconnected.
Its pretty bad because I always put money into gems to play draft and now I'm very concern about continuing…
6 votes -
3 votes
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[BUG] MTG Arena shows the wrong currency in the store
MTG Arena on macOS shows the wrong currency in the store (Euro instead of US Dollar) despite living and being located in the US.
Entire purchase flow shows Euro prices.
Issue is isolated to MTG Arena on macOS, on Windows and iOS the correct currency (US Dollar) is being shown
2 votes -
プレミアドラフト中にゲームが強制終了して、負けとなった
2025/5/5の21:55頃、ドラフトのゲーム中にいきなりゲームが強制終了して、添付の画面に移行しました。
2回ほど同じ現象が起こり、ゲームができない状態です。
アカウントはyamahahako#74998です。
参加ジェムの返金対応をお願いしたいです。At around 21:55 on 5/5/2025, during a draft game, the game suddenly crashed and the attached screen appeared.
The same thing has happened twice now, and I am currently unable to play the game.
My account is yamahahako#74998.
I would like a refund for the participation gems.3 votes -
Emrakul, the World Anew and Tergrid do not work
I had a Tergrid and used a discard spell (Rougue class).Opponent discarded Emrakul, the Wolrld Anew and clicked Madness. He did not have the colorless manas for it. I couldnt put him onto the battlefield with Tergrids effect.
1 vote -
Zack Fair is not counting as Legendary to transform Sarah Farron
During a Premier Draft, 2x Sarah Farron didn't transform with the presence of Zack Fair on the Battlefield.
1 vote -
CAN NOT GET MY REWARD
IN FF Colletor Booster,I was already achieved 7 cictories .But when I want get my reward , I click Claim ,my program get stuck.I can
t get my reward in my phone or my PC .Furthermore,I cant start new Colletor Booster event ,it makes very sad2 votes -
Deck limit bug
Game is allowing me to add more than copies of any card and accepts changes…
Your site still claims game is wiporking,..
Fix site
Fix game1 vote -
Missing card purchase for gold under Daily Deals.
In Store -> Daily Deals -> Purchased Planeswalker for 1,100 gold. The planeswalker is not seen in Decks under Advanced Filtering.
1 vote -
can't found match
i start finding a match. then it searchs for match for 40 seconds. then it says "Connection to server". then it launchs me to general menu
2 votes -
server disconnect while only playing draft
Server disconnection happened two times while only playing draft matches, not while playing standard games. After disconnection, it kept until I lost that match for a timeout, then the server connection recovered.
2 votes -
1 vote
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Please improve the algorithm
Good morning,
I'm not naive. All of us who play MTG Arena know the game is rigged, we accept it, and we try to be as unaffected as possible, but today was too much.
Can you please check my profile? I've lost 10 games in a row playing with a competitive deck that was performing well until today. All my opponents played practically perfectly, drawing the necessary cards at all times. This isn't the first time this has happened to me, but never in such a crushing way.
As I said, I'm not naive, and I must be player number…
2 votes -
unable to login authentication failed
When I open Arena, it opens to a black screen that reads "Unable to Login. Authentication failed for kodama-llama: An exception occurred"
I have tried logging out and logging in and uninstalling and reinstalling to fix the issue, but neither works.
9 votes -
Friends list bug
My friends are always appearing offline, I cannot send requests and I cannot accept them
3 votes -
Unfair matching system
The system clearly changes the opponent's deck depending on the deck you use.
There is also a strong tendency to rely on accounts.
The difference is noticeable when copying a streamer's deck.
I have made a report like this before, but it has not been reflected at all.
I feel like the gameplay has been significantly lost as a digital card game, but is that okay?
It makes me laugh that MTGA doesn't do what other digital card games can do.
I have stopped watching MTGA tournaments because I feel that if the world championships are held with this kind…
13 votes -
Cant rejoin a game in progress
When I lose connection. The game doesn't rejoin a game in progress it simply finds a new match an forfiets the prior match . With some of the connection troubles this game has this is game breaking.
6 votes -
Not giving priority
Game not giving priority.
My opponent target a creature of mine with the triggered ability of 2 tokens permanents ETB. Me having a spell in hand to repond to that target, the game did not give me prioriy.
5 votes
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