MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10220 results found
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unable to login authentication failed
When I open Arena, it opens to a black screen that reads "Unable to Login. Authentication failed for kodama-llama: An exception occurred"
I have tried logging out and logging in and uninstalling and reinstalling to fix the issue, but neither works.
9 votes -
Friends list bug
My friends are always appearing offline, I cannot send requests and I cannot accept them
3 votes -
Unfair matching system
The system clearly changes the opponent's deck depending on the deck you use.
There is also a strong tendency to rely on accounts.
The difference is noticeable when copying a streamer's deck.
I have made a report like this before, but it has not been reflected at all.
I feel like the gameplay has been significantly lost as a digital card game, but is that okay?
It makes me laugh that MTGA doesn't do what other digital card games can do.
I have stopped watching MTGA tournaments because I feel that if the world championships are held with this kind…
13 votes -
Cant rejoin a game in progress
When I lose connection. The game doesn't rejoin a game in progress it simply finds a new match an forfiets the prior match . With some of the connection troubles this game has this is game breaking.
6 votes -
Not giving priority
Game not giving priority.
My opponent target a creature of mine with the triggered ability of 2 tokens permanents ETB. Me having a spell in hand to repond to that target, the game did not give me prioriy.
5 votes -
Visual Bug - Jerky, sped up animation
For the last two weeks (I think) there is a bug in almost every game where when I play my first land and first creature during a game the animation is jerky and sped up. Doesn't affect anything gameplay wise, is just super annoying.
1 vote -
Cannot see more than 3 Auras or Equipments on any given creature.
I am not able to see more than 3 attachments on a creature. Whether they be my creatures or my opponents. Whether they be artifacts or enchantments.
1 vote -
Limited Landscape Missing Card
Platform: PC (Windows 11)
to reproduce: draft a special-treatment Crystal Quarry in a EoE Alchemy Premier event. Put quarry in deck. View deck in landcape orientation.
expected result: a Crystal Quarry shows up in the visual layout on the bottom of the screen
Actual result: Crystal Quarry didn't appear; land count showed 17 lands but only 16 appear.Additionally, this bug failed to post the first several attempts.
1 vote -
BUGs with time fuses and weftwalking
The Weftwalking and the Time Fuses interact very rarely. There are 2 different bugs I encountered in my Arena Qualifier Weekend, both got me out of the tournament.
First, I lost because the Weftwalking ability forced me to cast my spell for 0 mana. These are the steps: I had an X mana spell that I needed to cast first in order to win that turn. Weftwalking says MAY cast for 0 mana but I am not obligated. Even if the card says so, I did not get the chance — my spell instantly cast for X=0 and lost me…
1 vote -
bug draft
While I was playing a draft match, the game suddenly stopped working and kicked me out of the match. I rejoined, but the game was counted as a loss. I am requesting a refund of 1500 gems, thank you.
1 vote -
bug draft
While I was playing a draft match, the game suddenly stopped working and kicked me out of the match. I rejoined, but the game was counted as a loss. I am requesting a refund of 1500 gems, thank you.
1 vote -
Trash game. Broken. Took land payment and didn’t trigger agility. Uninstalled. 1* review left.
I don’t have an idea, but it would be nice if this already rigged disaster of a game would actually trigger abilities when the cost is paid. In my last (and I mean that in a sense that it was the most recent, and the last I will ever play on this piece of garbage) game I was mopping the floor with my opponent, paid 4+ a plains to trigger adding flying and +1+1 to all creatures in control, the payment worked, the lands tapped, the ability didn’t trigger and I attacked normally.
This is trash. This game is trash.…
1 vote -
1 vote
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arena crash during draft
My arena client crashed during a premier draft and i was unable to finsih the game giving me a loss
1 vote -
EoE and EoE Alchemy drafts look too similar.
Hi! I just accidentally joined an EoE Alchemy draft, had a miserable time, and won a pack I have no use or desire for. Please make the events a bit easier to tell apart, for instance by not using the same event background image, since that's a well established visual shorthand people are used to, or perhaps by using the Alchemy logo in the event title.
1 vote -
Historic Matches are not incrementing in achievements, historic matches counter appears to be "frozen"
After playing both historic ranked and an unranked historic game my achievement counter did not increment despite playing 10+ matches. I'm trying to work towards completely the historic achievements but it seems to be impossible with the current issues I'm experiencing on PC/iPad.
1 vote -
iPad 6th gen with iPadOS 17.7.10 crashes frequently
It seems that there's a memory leak.
Long sessions, or long games, cause a crash.
Even browsing the store and swiping across many items.
As a software engineer, it seems that cards displayed are not managed and disposed when no longer on screen, and this potentially causes a memory leak.
While this crash may only be apparent on older or low memory devices, I do believe the fix would boost the interface of all platforms.1 vote -
Permanents not visible in scroll panel Bug
When using weapons manufacturing and repurposing bay, sometimes permanents will disappear from the scroll panel.
At first, when you get to 2 rows, permanents in the scroll panel appear offset and you have to click above them to actually select them. Later in the game I have found permanents will not show up in any of the panels, hovering the area indicates not just a visual bug as they do not pop up in zoomed view when the area is hovered with the cursor.
once I removed, or added more permanents to the panel the missing item would be visible…
1 vote -
Disconnected on 3rd game of draft
Twice now I have been disconnected during the 3rd game of EoE Premium draft. This loss of connection has resulted in a loss of the game and having to delete and reinstall the MtG Arena because it will not reconnect after the event. The fact this has happened twice and the severity of the disconnection makes me think it is a bug on the server side. I am able to connect via my phone and other sites will connect fine while suffering from the connection issues.
Please fix this or I will just choose not to spend my coins/gems on…1 vote -
Tale of Tamiyo and Bruvac
My opponent had Bruvac in play and I cast The Tale of Tamiyo. It milled about 60 cards but I only drew one card. It just kept milling and milling, and I didn't stay in the game long enough to see if it would mill my entire library. I just quit out of frustration. I'm assuming this is a bug. There were no other permanents on the battlefield that would have affected the Saga's effect.
1 vote
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