MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
9613 results found
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Random Shuffler
I was playing Arena today, I play and enjoy the game A LOT. I mean no disrespect by this post I just would like an explanation.
So I usually just play historic casual matches. But lately (past week or two) Ive been getting into games where the opponent concedes immediately, or they are AFK and the timer forces them to concede. Like 9/10 they would concede before the first card is even played.
So I decided to try ranked, to see if there was less of that going on.
(I play life gain mainly. Its a 60 card custom deck with 24 lands and 36 creatures/artifacts/enchantments)
We start no problems, by mid game we were both at or above 20 life. My opponent plays a “destroy all creatures” sorcery. At this point im thinking “oh well, we both start at 0 again”
Its my turn now and I draw a 1 mana drop creature. Fine. I play it. Mind you there are only 5 plains under my control. (My highest casting card is 3 mana) I pass turn and my opponent draws a bigger creature (4/4 with a bunch of abilities/triggered abilities) fine. Luck of the draw I guess.
Its my turn again and I draw a land. I play it.
Its his turn again and he draws another big creature. Fine. Luck of the draw.
Except. I drew. And im not exaggerating here. 10 consecutive. Back to back lands.
I ended up losing because I couldn’t get any creatures out if my 30 total creatures in the deck. And thats fine, cannot win them all, oh well.
BUT i crunched some numbers and double and triple checked my math. (Even used AI to calculate the same number)
So in a 60 card deck. Containing 24 lands and 36 “other” cards. The probability of me drawing 10 CONSECUTIVE lands is this
0.0000022%.
Gemini (Googles AI) said and I quote “this is an extremely low probability and can almost be categorized as impossible.”
Ive run into this issue multiple times. As have many of you in sure. I know my friends have.
You build a deck. with an outstanding land to creature ratio. And you either end up drawing too much land. Or too many creatures.
And the funny thing is, it usually happens after about 5-6 back to back wins. Its like the more you win, the higher likelihood of your deck being stacked against you.
I did some digging and tried to see if WOTC had made an announcement regarding their random shuffler and how it determines what you draw. And as you could imagine, theres nothing. I understand why, I was just hoping for at least a “yes, our card shuffler is 100% randomized by a RNG.” Or something along those lines from WOTC. But theres nothing. It almost feels like its one of those “ plausible deniability” situations. Like oh, we never said it was random so no harm done.
But its people like me, and possibly people like you who are getting screwed by this. Ive been playing Magic a long time. Tabletop and digital. I know how to optimize decks. In table top. I have a life gain deck (similar to my digital deck) that is almost a 90% win chance. Because I have 4 of each creature/enchantment/artifacts that gain life constantly and consistently. I never have this issue.
I winder if they have a line of code somewhere that stacks the deck against people on a win streak. To keep the other people who may have been losing a bunch, happy.
Which is a very bad way of going about it IMO. People need to learn from why they are losing instead of just giving up. So encourage that! Stop being so stingy with wildcards? Would that help? Let people not have to grind so dang much for a single rare wildcard? To get a card that will improve their experience 10 fold.
This “random shuffler” doesn't seem to be random. Im going to take more data and use a very. Very. Large sample size. Its going to take some time but im willing to put in the work.
Just to be absolutely 100% clear here.
I will be taking notes and taking data in new notebooks and will IN NO WAY use any scripts or code on my computer. Ive read the terms of services and I know thats a big ol no no. So Ill do it on paper and save the data. Im actually looking forward to this because I like investigating things of this nature. More to come.
I was playing Arena today, I play and enjoy the game A LOT. I mean no disrespect by this post I just would like an explanation.
So I usually just play historic casual matches. But lately (past week or two) Ive been getting into games where the opponent concedes immediately, or they are AFK and the timer forces them to concede. Like 9/10 they would concede before the first card is even played.
So I decided to try ranked, to see if there was less of that going on.
(I play life gain mainly. Its a 60 card custom deck…
12 votes -
Nature's Rhythm doesn't find Grist, the Hunger Tide
I've a bug to report. Playing Brawl on my Steam Deck. My Commander is Glarb. I played Nature's Rhythm for 3. My Grist is in my library, but for some reason it isn't a legal target.
I'm playing on my Steam
1 vote -
Acerak Bug
While playing against Acerak combo, my opponent spammed Acerak without a payoff until they roped out. Not sure what 'auto-pass' does cause I had to infini-tap 'resolve'through two extensions...
Opponent passes, I take my turn and pass, then they infini-spam Acerak again, but now MY rope burns uncontrollably while I'm spamming 'resolve' because auto-pase does nothing. WTF?Fix this please
1 vote -
interaction Ulamog, the Defiler/Alrund's Epiphany
i put " Ulamog, the Defiler " from my hand onto to battlefield with "Thran Temporal Gateway" meanwhile my opponent had 3
Alrund's Epiphany in exile withforetell .
My ulamog had 0 counter on it meanwhile he was supposed to have 71 vote -
Could not select creature to sacrifice
I could not select my creature to sacrifice it just kept showing the lands it had exiled every time I clicked on it. Also, the cards in my hand always show up lower than they should be. I have to flip my screen every time to make it normal again.
1 vote -
Add filters to deck selection for play
When going into the Decks tab, you can search for decks by various filters, and partial name search, and color - but when going to play a game, you’re given only a list of decks. Please add the same filters to the deck search screen for playing.
1 vote -
draw simulator
A draw simulator located in "Edit Deck" where clicking a button such as "test hand" somewhere would lay out and show a sample starting hand at the top where your card collection is. I know there are odd third-party sites but its about convenience and a quality-of-life buff on the platform which it really needs. I think all small conveniences should be well taken care of and established by the establishment of the game It should have everything that we need to play and to test everything we want to test. Adding a feature like this could also be included to someone who purchase the Mastery Pass as an incentive if you feel the need to "get something in return for it". The people reading this who don't agree to me giving them the idea of "possibly" putting it as an exclusive with the mastery pass, need to understand in today's world there is no company who's going to do something if they are not going to get anything out of it. We haven't seen anything implemented that we asked for in years if they cannot implement something like this which is very basic, very simple quality of life, then they're showing us they don't want us to stick around. WOTC needs to understand every kind of relationship is a two-way street.
A draw simulator located in "Edit Deck" where clicking a button such as "test hand" somewhere would lay out and show a sample starting hand at the top where your card collection is. I know there are odd third-party sites but its about convenience and a quality-of-life buff on the platform which it really needs. I think all small conveniences should be well taken care of and established by the establishment of the game It should have everything that we need to play and to test everything we want to test. Adding a feature like this could also be included…
1 vote -
Demande de service des petits escros de chez WoC et HASBRO
Bonjour les petits arnaquers,
j'aimerai bien que vous me redescndiez au niveau Bronze dans le classement du Construct car j'en ai rien à foutree de vos récompenses de merde, svp
Merci
1 vote -
Demande de service des petits escros de chez WoC et HASBRO
Bonjour les petits arnaquers,
j'aimerai bien que vous me redescndiez au niveau Bronze dans le classement du Construct car j'en ai rien à foutree de vos récompenses de merde, svp
Merci
1 vote -
Eternity elevator (limited playability and usage) needs attention NOW!
This is less of a suggestion and more of a request to fix Eternity elevator in MTG arena as it is not functioning as intended. It caps out on castable mana of one type at 2,000 energy even if you’ve stacked more than 10,000 energy counters on it. I was attempting to cast broodguard elite and tap all 10,000 counters and it would only allow me to use 2,000 mana of one type even though the card literally says X mana of any one color. Also it only allows you to add 1-5 mana per click on the cast menu for the card and there should be a MAX button to auto cast at max tappable mana value. I spent 15 minutes tapping to 10,000 only for the display menu to only let me select 2,000 of one and had to cancel and recast and click to 2,000. In a match the timer will run out and skip my action for how long this takes to cast at maximum mana.
This is less of a suggestion and more of a request to fix Eternity elevator in MTG arena as it is not functioning as intended. It caps out on castable mana of one type at 2,000 energy even if you’ve stacked more than 10,000 energy counters on it. I was attempting to cast broodguard elite and tap all 10,000 counters and it would only allow me to use 2,000 mana of one type even though the card literally says X mana of any one color. Also it only allows you to add 1-5 mana per click on the cast menu…
1 vote -
deckbuilder
Deckbuilder bugs - Can't add cards from deck zone, and Apply styles button doesn't work. See attached log and picture showing the problems. Inside the deckbuilder the + icon is grayed out despite only having 3 copies of a card total (none in sideboard). I should be able to add another torch the tower but this button is grayed out when it should be able to add 1 more. Second issue is the apply styles button doesn't register when you click on it. It stays as shown indefinitely.
1 vote -
Deckbuilder Bugs
Deckbuilder bugs - Can't add cards from deck zone, and Apply styles button doesn't work. See attached log and picture showing the problems. Inside the deckbuilder the + icon is grayed out despite only having 3 copies of a card total (none in sideboard). I should be able to add another torch the tower but this button is grayed out when it should be able to add 1 more. Second issue is the apply styles button doesn't register when you click on it. It stays as shown indefinitely.
1 vote -
omniscience does not let me cast spells with the gift mechanic for free
I had a copy of omniscience out and tried to cast Long River's Pull and neither option (with or without the gift) were castable on a valid target. Both insisted I needed two blue mana. Forgot to add a screenshot, but the screen that chooses whether or not I was going to gift them something both showed that mana was required as opposed to the 0 that often comes with omniscience choices.
1 vote -
My app started to crash when highlighting any card in hand which leadded me to loosing Standard Event matches without abillity to play.
My app started to crash when highlighting any card in hand which leadded me to loosing Standard Event matches without abillity to play.
Before updating i had no problem while playing.
Aditionally, befor encountering the issue i've turned card styles 'ON' in my standard deck.
Everything occured on my Android device.
1 vote -
I gained control of an opponent's creature using Lagrella
My opponent had Spara's Adjudicators.
I cast Lagrella, the Magpie and exiled my opponent's Spara's Adjudicators.
My opponent destroyed my Lagrella and I gained control of Spara's Adjudicators when it re-entered the battlefield.MTGA on Win11. Logs attached.
1 vote -
The Edge of eternities alchemy packs contain wrong cards
i've opened 3 boosters already and all of them had cards from older alchemy sets, is this intended?
1 vote -
Event poll
When you are sending e-mails about a poll on an Event, you should establish, WHICH event you are talking about. The poll should include as one of the first questions, wether the player even participated in that event. Otherwise, you are wasting the time of players who want to give you feedback in such polls, but cannot give input on the event. Or just send the e-mail only to people who participated. Even then, at least MENTION which event this is about. You would also assure, that you are getting feedback about the right event, and people not mixing it up with a different one.
When you are sending e-mails about a poll on an Event, you should establish, WHICH event you are talking about. The poll should include as one of the first questions, wether the player even participated in that event. Otherwise, you are wasting the time of players who want to give you feedback in such polls, but cannot give input on the event. Or just send the e-mail only to people who participated. Even then, at least MENTION which event this is about. You would also assure, that you are getting feedback about the right event, and people not mixing it…
1 vote -
1 vote
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Acquired 'Set Completionist I' achievement without completing any set
So I got the Set Completionist I achievement even though I haven't completed any sets yet. I've known this bug for a while now. I got the achievement when the EOE set was released. I thought I'll give it some time to revert itself, but it didn't happen.
1 vote -
Product suggestion
I was thinking a cryptid set would be awesome and there are alot of mythical creatures to choose from i know it would be alot of research but I think the results would be alot of fun and profitable for the your company and you wouldn't have to buy any rights to anything because no one owns the right to cryptids anyway I thought it would be an awesome idea. I don't know if anyone has suggested this before but there is a big fan base for cryptids even if they don't play the game fans of crypids will buy packs looking for a certain crypid, their favorite one or for decks they will buy them just for their favorite cryptid or to collect them all. Anyway that's my pitch I hope to see something in the future and I'm glad you have this suggestion page thank you. Unfortunately I don't have any pictures to share just an idea.
I was thinking a cryptid set would be awesome and there are alot of mythical creatures to choose from i know it would be alot of research but I think the results would be alot of fun and profitable for the your company and you wouldn't have to buy any rights to anything because no one owns the right to cryptids anyway I thought it would be an awesome idea. I don't know if anyone has suggested this before but there is a big fan base for cryptids even if they don't play the game fans of crypids will buy…
1 vote
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