MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9363 results found
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I have not received reward of 400 gems once I achieved the exp
I have not received reward of 400 gems once I achieved the exp
2 votes -
Personal Ban List in Play Queue
In the Play Queue, allow the player to choose cards or colors to "ban" for their games. For example, if I don't want to match against Monstrous Rage and Manifold Mouse, I can select those cards for my personal "ban list" and I won't play against them. I think of this like kitchen table Magic where you set your own house rules with your friends. Queue times may be longer but I would trade a longer wait time for a more enjoyable experience.
Of course leave the Ranked Queue for competitive play as is.
3 votes -
Pass turn button needs confirmation
So this screwed me over today. I was about to swing for kill and was checking my cards and mana (on mobile, so lots of tapping). As I let go of the card I was zooming in on, I went to select a card to the right and mistapped and hit the stupid pass/end turn button. Never used it before in my life and did not know it doesn’t have a confirmation (are you sure you want to pass/end turn?). This seems like a HUGE oversight. Needless to say I just said oops and scooped because that was that for me.
So this screwed me over today. I was about to swing for kill and was checking my cards and mana (on mobile, so lots of tapping). As I let go of the card I was zooming in on, I went to select a card to the right and mistapped and hit the stupid pass/end turn button. Never used it before in my life and did not know it doesn’t have a confirmation (are you sure you want to pass/end turn?). This seems like a HUGE oversight. Needless to say I just said oops and scooped because that was that for…
3 votes -
Lightning, Army of One double damage emblem bugged
The emblem that gives double damage off Lightning, Army of One did not work in a premiere draft match on 6/13
1 vote -
Too much life link when attacked by new Moogle tokens.
During this game, three 1/2 lifelink tokens attacked me and his life total went from 1 to 9. Not sure how this happened, but seems to be a bug to me.
1 vote -
Cannot shuffle Floodpits
At the end of turn I wanted to use floodpits drowner hability to shuffle another creature with a stun counter on it into the oponent library and does not allow it. I might loose the game because of this.
11 votes -
match pairing
why are most of my draft games mirror matches. if not the same card pool then its of similar colors.
game pairings need to be more random or else its just top deck win games1 vote -
After Jump In - No experence points gained
After I resigned from a Jump in play my experience points stopped accruing for mastery. It also appears to be giving me uncommon cards as a reward instead of what is on the mastery pass. The experience points have not been updated even after restarting and repairing game files.
I am on a Mac Sequoia 15.9
1 vote -
cant cast instants?
just played a match went to coynter some spells couldnt cast anything, they glowed yellow for a second the the guy cast another spell, and another and activated an ability, they they were glowable again but ni targets cause i just got screwed out of 3 plays. ftrecord too the first report errored wouldnt let me log in i revisited the main page but cant upload my log here... 2nd try error after login but continued after a second. maybe throw a couple more servers into use?
1 vote -
Server problems
I've been unable to play for eight nights. Every time I try to connect, there are server issues. I've been waiting for the problem to be resolved and filing reports for over a week now.
I'm very discouraged; at this rate, I might quit the game.
1 vote -
Galvanize not doing 5 damage after second card draw
I draw my first card during my turn
Then play OPT (which allows me to scry 1 and draw a card.
This is my second card draw this turn.
I then play Galvanize. But it only hits for 3 damage, not 5. But the requirement to make it do 5 damage has been met.
This is a bug.This is reproduceable on PC and Android version.
1 vote -
Crashing on iOS
I’m on iOS, iPhone 15pro. There was an iOS update yesterday and sense then the game has started to crash when loading into a match,it’s also making any ongoing audio stutter and distort.
1 vote -
just stop emailing me back if your going to repeat yourself be wrong and ignore the issues
you customer service is dumb, im done just stop emailing me back, its not an issue with my connection or tech your just ignoring the problems and doing nithing, i will continue ti post everytime i have an issue, just stop recontacting me with worthless information. your tech support is trash and if the same coypke csr respond like bits one more time im blocking your emails.
1 vote -
Game crashes
Magic the Gathering Arena keeps crashing on mobile device, while I am in the middle of matches. This happens often, causing me to forfeit matches and events. Please update MtGA for mobile platforms so it doesn’t keep crashing
1 vote -
Tutorial is skipped without my permission
When I first downloaded the game, blue flame thanked me for defeating the dragon and gave me some decks. Trying to replay the tutorial leads to the same result. Attempting to repair the files did not help.
1 vote -
Opponent timed out but I lost
Opponent timed out but I lost. Opponent was Aharmlessbeetle. Using an angel deck and was out of cards in their hand. Also why am I ranking down? Your info says once I gain a rank I can’t lose it before the end of the season but I am repeatedly losing my rank. Also, your website is glitching and when I try to report bugs it won’t let me sign in or post a bug, just search for similar topics. I kept refreshing about 10 times and got lucky this time I guess. I am on iOS
1 vote -
Worst Match ups…
There is absolutely no reason for me to get matched up vs my worst match ups 90% of the time….like cmon it’s getting ridiculously bad…how am I suppose to play the game when this is happening? I’m not a pro by any means nor am I a good player I’m avg maybe above at best but I consistently make mythic in ranked. This 50% is ********.
1 vote -
BUG: Did not recieve quest reward for doing 3 matches in Quick Draft
I did a Quick Draft today after the quest for doing 3 Quick Draft matches appeared and won 3 times and lost 3 times, and did not receive any credit for the quest that gives 1000 gold and requires me to complete 3 Quick Draft matches. Attached is the log file.
1 vote -
Game loss due to dropped connection
Dropped connection kicked from draft game with no way to reenter. resulted in game loss. Has now happened twice on 2 days in a row. These events cost real world money, and being able to maximize play is contingent on not losing. Being handed an undeserved loss when the game drops connection (am on wifi and with phone service back up) is unacceptable.
2 votes -
Stunning The Water Crystal that has been tapped by Stuck in Summoner's Sanctum breaks the game
Repro steps
1 - Cast "The Water Crystal"
2 - Cast "Stuck in Summoner's Sanctum" and tap the Water Crystal Down
3 - Cast Ice Flan and stun the already tapped "The Water Crystal"It puts infinite stun counters on it and then anything after this point goes on the stack and is invisible.
2 votes
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