MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
9338 results found
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ピナクルの星檻でトークンが追放されなかった
①相手のターンで相手がドッペルギャングをプレイしマラング川の執政と古のヤギ角のトークンを作成しました。②次の私のターンでピナクルの星檻をプレイしました。③場合ピナクルの星檻の能力によりマナコストが2以下のクリーチャー及びアーティファクトは追放されるはずです。よって前の相手のターンにドッペルギャングによりコピーされた①のトークンは場から追放されるのが正しいはずなのに場に残ったままだったのです。これはMTGアリーナのバグなのでしょうか？
1 vote -
PLayers able to lock out game in attack phase without triggering time limits. Opponent attacked and held up mana, and was able to lock the g
Players able to lock out game in attack phase without triggering time limits. Opponent attacked and held up mana, and was able to lock the game up, making it last for an infinite amount of time
1 vote -
MasterPass
I did not receive my mythic rare cards for level 9 and level 12. Please advise as this is VERY important and I believe many players are dealing with this. Please sort ASAP. Thank you!
1 vote -
Did not receive Master Pass Mythic Rare for level 12
I also did NOT receive the 2 mythic rares for level 12 - possibly for level 9 as well. This is a big issue as they are very important cards. Please advise! Please apply to the account ASAP.
1 vote -
ARENA FROZEN AFTER UPDATE (DAY 3)
A few days ago Arena did an auto-update 11GB (which is strange as I've already updated for EOE).
Since the update ARENA has been frozen, I can load the main menu page, but clicking on anything freezes the system.
This is a Macbook platform issue.
(I've turned off and on the app and the computer and uninstalled the game and re-installed for reference)
Please fix soon it's been three days...
1 vote -
omniscience bug
Omniscience effect seemed to still be working after the card was returned to the users hand. Infnite looped into a bunch of tokens (face down cards I guess?), that didn't have haste but still swung that turn.
3 votes -
premier draft lost
Hello,
The server lost the connection, it counted as a defeat, which made me lose my draft.
2 votes -
Tarkir cards with Adventure can not be cast after casting their adventure
Adventure Cards can not be cast if you cast their adventure first. At all. Period. This appears to affect both players equally. In this game I cast the adventure, and my Stormshriek Feral could not be cast after I cast it's adventure (Flush Out). I could not see it, nor was anything exiled that I could see, nor was it in my graveyard.
My opponent also cast a Adventure card's adventure ( Rip the Seams ). Although I could see it beside their hand, they did not cast the creature ( Threadbind Clique ) , although they would have been best served casting it.
This appears to happen to cards in the Tarkir set (and possibly other sets) , but happens across formats, these logs include both historic and Jump In games
Adventure Cards can not be cast if you cast their adventure first. At all. Period. This appears to affect both players equally. In this game I cast the adventure, and my Stormshriek Feral could not be cast after I cast it's adventure (Flush Out). I could not see it, nor was anything exiled that I could see, nor was it in my graveyard.
My opponent also cast a Adventure card's adventure ( Rip the Seams ). Although I could see it beside their hand, they did not cast the creature ( Threadbind Clique ) , although they would have been…
2 votes -
My cards stay on the screen, obstructing my view of the board
I'm having this problem with a bug, where the cards get stuck on my magic arena screen, causing me to not be able to see the screen, the creatures don't go to the table, they stay on the stack, tokens don't appear, etc
2 votes -
New idea maybe?
Old card I want back... "Squirrel Basket". How about a land that when it comes into play... you proliferate, or they get a poison counter, or a planes walker gets a counter.. or removes a counter. Can a land take a poison counter OFF. More interactive environment.. like the lava fall that you click and the monster comes out, pillars that you click to crumble. "Mini games".. if you win cause the opponent takes too long. You win a extra "timer counter", or a "Player Head trophy" token or something. Red Kobald's for zero casting.. old school. Treefolk!! "Singing Tree"... song of the Ents, all treefolk can attack, lol Lord of the Rings.. lol. All treefolk should have defender? Can you "tear up a card" on screen.. Confetti chaos fake card. sprinkle it around? destroy all that it touches.. random pieces fall? Crumple a card/creature... roll it on the field and take out all it hits... cards into fake effects? Flying cards should flap?
Old card I want back... "Squirrel Basket". How about a land that when it comes into play... you proliferate, or they get a poison counter, or a planes walker gets a counter.. or removes a counter. Can a land take a poison counter OFF. More interactive environment.. like the lava fall that you click and the monster comes out, pillars that you click to crumble. "Mini games".. if you win cause the opponent takes too long. You win a extra "timer counter", or a "Player Head trophy" token or something. Red Kobald's for zero casting.. old school. Treefolk!! "Singing Tree"...…
1 vote -
got game loss from "Cancel buttom"
clicked the cancel botton in my draft game search, and ended up with a loss. I'm very close to mythic and this kind of thing happening is very frustrating, although I respect why they don't edit peoples ranks.
Also ****** to get a loss and potentially not the get the gem rewards that I might have otherwise gotten.
7 votes -
Quest not progressing
My daily quests have simply stopped progressing when I was almost done with them. Please Wizards, I would really like this extra gold since it's the last day before the new set.
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289 votes -
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Game frequently abruptly ended by "Waiting on Server".
Here's an idea! Fix the issue where a game abruptly goes to the "Waiting on Server" screen before returning to main menu! This is ABSOLUTELY unacceptable for a game of this caliber! It's the reason I quit spending money because I frequently get a loss in ranked gameplay due to this stupid "Waiting on Server" bug/issue! How about instead of pumping out new cards and other income generation sources, maybe try fixing this bug because it's been happening for years and for me has gotten far worse recently, since the DFT Alchemy release. I've had 6 losses in ranked play in under 30min, with 4 in a row due to abruptly going back to "Waiting for Server"!
Please fix, I know a lot of others are experiencing this, just check Reddit!Here's an idea! Fix the issue where a game abruptly goes to the "Waiting on Server" screen before returning to main menu! This is ABSOLUTELY unacceptable for a game of this caliber! It's the reason I quit spending money because I frequently get a loss in ranked gameplay due to this stupid "Waiting on Server" bug/issue! How about instead of pumping out new cards and other income generation sources, maybe try fixing this bug because it's been happening for years and for me has gotten far worse recently, since the DFT Alchemy release. I've had 6 losses in ranked play…
4 votes -
対戦相手が表示される直前に落ちる
スタンダードイベント中、マッチング完了し対戦開始前、対戦相手が表示される直前にアプリが落ちます
このバグが起きた際、復帰の為に再起動しても同じく対戦相手が表示される直前のタイミングでアプリが落ちてしまいますこれにより過去4度敗北扱いになりジェムやゴールドを失いました。
アプリが落ちてしまうためスクリーンショットが撮れませんでしたが、日本時間2024/18:40のあたりに発生しました。
4 votes -
mtg arena is rigged. im tired of fixed matches and game results. its obvious that wizards is cheating its users by rigging game results.
mtg arena is rigged. the matchmaking is rigged, and the random number generation is rigged. its obvious after only a short amount of time that my games are being manipulated in a way to prevent me from winning. im seeing games where the system refuses to give me tools i need, while simultaneously giving me every copy of useless cards. wizards should be ashamed of themselves for rigging their game. quit rigging matches. let players enjoy the game without having their results manipulated.
19 votes -
Unable to cast Overlord of the Balemurk that was exiled with Season of the Bold
I cast Season of the Bold exiling Overlord of the Balemurk. Next turn with sufficient mana up I tried casting the Overlord but I got stuck because Arena prompted me to select normal cast or impending but did not show me the two options.
9 votes -
Bug on opening app IOS
Since 2 days, when I open the app, I’m facing a bug that force me to re- download 3,34 GB . I try to reinstall the app but I have the same issues. This problem occurred every time I open the app.
1 vote -
Too many doubling seasons
I had 248 doubling seasons on board using Yenna. When I attempted to make any other tokens (creatures, auras) the game failed to make any instead of making a "maximum" amount possible.
1 vote -
Achievement bugged
Achievement counter for Play 450 games of historic is stuck at 345
1 vote -
Mastery Pass Rewards bug-glitch (probably caused by orb animation)
At the beginning i thought i lost the rewards (several Mythic cards) from Mastery Pass of the previous expansion (Final Fintasy), but then i contacted support and verified that actually i got them, even if i didnt see the showcase when i completed the levels.
Afrter i noticed (it keeps happening in the present with Edge of Ethernity) that it always happens after the animation of the Orb reward. So for some reason when i complete a level that includes an Orb and something else i see the Orb animation and nothing else. I dont see packs, i dont see cards, sleeves, etc. Sadly going into collection/decks i cant see the "new" tag too so i just dont know wich cards i received (or if i actually received them, unless i contact everytime Arena Support).
This happens in other events too, if they have orb rewards. Luckily i found a work around by going out (i.e. in the deck section) and then returning in the event i found my claimed card there. Alas I cant do the same with mastery passI play on Windows 10 / Steam.
At the beginning i thought i lost the rewards (several Mythic cards) from Mastery Pass of the previous expansion (Final Fintasy), but then i contacted support and verified that actually i got them, even if i didnt see the showcase when i completed the levels.
Afrter i noticed (it keeps happening in the present with Edge of Ethernity) that it always happens after the animation of the Orb reward. So for some reason when i complete a level that includes an Orb and something else i see the Orb animation and nothing else. I dont see packs, i dont see…1 vote
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