MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10236 results found
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Quick Draft Edges of Eternities
Before my last match, I replaced the only "Icecave Crasher" in my deck with "Drix Fatemaker" and clicked the "Done" button to start a new duel. In my opening hand, however, "Icecave Crasher" was back and remained for the rest of the match (a loss unfortunately ). Back in the menu, I checked to see if I had made a mistake by not dragging out the card I wanted to remove, but everything was exactly as it should be: "Icecave" out and "Drix" in. I’m playing on a MacBook via Steam. I’ve just uploaded the log (I hope it helps).…
1 vote -
Kicked me out of game and force a loss
Was playing a historic event and got kicked out of my game. I went to start another a it popped me in post combat causing a loss - FIX THIS
1 vote -
Bug
I can't access the game, it's giving an error!
1 vote -
Elspeth, Storm Slayer’s Token Doubling Effect Did Not Trigger with Shiko, Paragon of the Way
During a game in MTG Arena, I had Elspeth, Storm Slayer on the battlefield. Her static ability states:
“If one or more tokens would be created under your control, twice that many of those tokens are created instead.”While Elspeth was on the battlefield, I cast Shiko, Paragon of the Way, and chose Screaming Nemesis in my graveyard.
Shiko’s ability should create one token copy of Screaming Nemesis. With Elspeth’s doubling effect, I expected two token copies to be created.
However, only one token was created.It seems that Elspeth’s doubling effect did not apply in this interaction, which appears…
2 votes -
Too many cards in hand
Not being able to play cards because they are not on the screen
4 votes -
BUG - Foundations Set Mastery not showing s completed despite owning 4 of every card in the set.
Foundations set Mastery not showing as completed when I have collected 4 of each card. Colorless uncommons showing as missing two cards but I have 4 of every card in the set and 4 of every card in the Foundations Jumpstart set.
5 votes -
Bug with Boommobile
I was trying to use the Exhaust hability when the vehicle joined the battlefield, but couldn't.
5 votes -
Did not recieve a new packet in Jump In
I entered a jump in event, hoping to earn some new cards from aether drift, however, in my first selection of packs, all of the packets are ones I've already selected. This is a bug and not intended behavior.
5 votes -
Windcrag siege - tarkik: dragonstorm not received after purchase with orb.
Cant add to deck or be found in search.
1 vote -
ygra leyline of the void
Ygra, Eater of All is still getting counters while an opposing Leyline of the Void is in play. The food should never touch the graveyard, and Ygra should not get those counters.
1 vote -
Account error after most recent update
My computer won't start Arena
My laptop does, they both run the same version of windows
The error shows that there's a problem with updating/fetching it's earlier dataIt won't even start the game on my computer even after reinstalling and checking for corrupt savefiles
2 votes -
Max speed
During a draft match I was unable neither activate my max speed abilitys neither they trigger. I think it could be because my opponent exchanged control of my creature with max speed; but the rest of the game, with new cards I drew, it didn't work.
2 votes -
your mistake is confusing randomness with realism.
Your response, assuring me that the algorithms are “working as intended,” only reinforces my concern—not relieves it. If this is the intended behavior, then the design itself is the problem. The company's stated goal is to simulate “true randomness,” but the mistake here is confusing randomness with realism. Magic: The Gathering is not a purely random game—it’s a game of tuned variance and controlled chaos. Real-world shuffling, while imperfect, produces gameplay that feels consistent, engaging, and skill-rewarding. Your system, on the other hand, produces hands and draw sequences so far outside of statistical expectation that it actively punishes strategic deckbuilding…
2 votes -
I have given a loss although my opponent has conceded in pioneer ranked bo3
I have given a loss although my opponent has conceded in pioneer ranked bo3. I was playing MG ramp vs selesnya angels.
2 votes -
Codex Description for Pioneer and Historic is blocked by card
In Codex of the Multiverse / Ways to Play /Formats / Constructed, the Pioneer and Historic descriptions are blocked by an Alchemy card. Device I am using is the iPad Air 4th generation.
2 votes -
Did not get proper mastery points
I was at 0/1000 mastery points level 66. I won and completed a 750 quest at the same time but it put me at 575 when it should have been 775. I really only noticed because I'm paying extra attention trying to finish up my pass.
0 votes -
Pactdoll terror
Pactdoll terror failed to trigger after casting deathless pilot. Pactdoll terror was in play, on my turn I moved the pilot from my grave yard to my hand then cast deathless pilot and Pactdoll didn’t trigger its ability. It’s great that I paid real money and built a draft deck around Pactdoll for the mechanic to not work.
1 vote -
unable to load into the game (download doesnt go all the way)
I am not able to load the game fully after patches. I start the clien and than it stops downloading after asking me to reload assets.
2 votes -
Stop rigging matches
You just rigged a match against me, I was playing against a high cost deck, they needed at least 6 lands, what does MTG do, makes sure both games I have 6 lands to match what the other player needed. My whole deck is basically one drops, I didn't draw any of my 6 draw spells, any of my 6 counter spells or any of my 6 protection spells, what did I draw only creatures of which there are 20. I have 20 lands in the deck, yall had me out here with 8 ******* lands both games. I drew…
7 votes -
Infinite Loop Combos
Please add a section to report and Ban in every format all the cards combinations that can lead to trigger infinite loops between permanents with a consequent uncounterable instant victory/loss, Thanks
9 votes
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