MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
9100 results found
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App automatic disinstall
The app on ipad automatically disinstall every time i close the app. Every time it asked to me to download 3 gb of data. I have already disinstalled and re installed the app. Nothing has changed.
I ca pn t download 3 gb of data every time i want play.
1 vote -
Bad programming and broken cards! Mana ratio pay 1 get 5 abilities that trigger continuously?!? Wizards are cheats! Magic is dead…sad
Hire an entirely new staff because nobody knows mana ratio or card balance at your company anymore! Any idiot can see that, it’s posted every other complaint on your board!!! For years now!!!!
The cards you ban versus the ones you keep makes no sense. As little sense as the even more broken cards you create and release?!? Actually calling these ludicrous cards legal??? It’s absurd!!!!1 vote -
Broken cards and bad programming! Mana ratio pay 1 get 5 abilities that trigger continuously?!? Wizards are cheats! Magic is dead…sad
Broken cards and bad programming! Mana ratio pay 1 get 5 abilities that trigger continuously?!? Wizards are cheats! Magic is dead…sad
1 vote -
Delney, streetwise lookout and Thunderbond Vanguard
Delney, streetwise lookouts second ability will ALWAYS trigger any abilities given to Thunderbond Vanguard, regardless of its power.
To replicate, have Delney and Waystones Guidance on the field and cast Thunderbond Vanguard as your first creature spell during the turn. You also need one additional creature on the battlefield so that Thunderbond Vanguards power is 3.
You will find that Delneys first trigger does NOT activate when Thunderbond Vanguard attacks, it can still be blocked by any creature, yet the triggered ability given to it, mobilize, WILL trigger Delney for a second activation.
Thunderbond Vanguard is a cracked and broken card. It does not need this additional help. It should not benefit from cards that affect creatures with power 2 or less when its power is 3 or greater. Please address this.
Delney, streetwise lookouts second ability will ALWAYS trigger any abilities given to Thunderbond Vanguard, regardless of its power.
To replicate, have Delney and Waystones Guidance on the field and cast Thunderbond Vanguard as your first creature spell during the turn. You also need one additional creature on the battlefield so that Thunderbond Vanguards power is 3.
You will find that Delneys first trigger does NOT activate when Thunderbond Vanguard attacks, it can still be blocked by any creature, yet the triggered ability given to it, mobilize, WILL trigger Delney for a second activation.
Thunderbond Vanguard is a cracked and broken…
1 vote -
ピナクルの星檻でトークンが追放されなかった
①相手のターンで相手がドッペルギャングをプレイしマラング川の執政と古のヤギ角のトークンを作成しました。②次の私のターンでピナクルの星檻をプレイしました。③場合ピナクルの星檻の能力によりマナコストが2以下のクリーチャー及びアーティファクトは追放されるはずです。よって前の相手のターンにドッペルギャングによりコピーされた①のトークンは場から追放されるのが正しいはずなのに場に残ったままだったのです。これはMTGアリーナのバグなのでしょうか？
1 vote -
MasterPass
I did not receive my mythic rare cards for level 9 and level 12. Please advise as this is VERY important and I believe many players are dealing with this. Please sort ASAP. Thank you!
1 vote -
Did not receive Master Pass Mythic Rare for level 12
I also did NOT receive the 2 mythic rares for level 12 - possibly for level 9 as well. This is a big issue as they are very important cards. Please advise! Please apply to the account ASAP.
1 vote -
ARENA FROZEN AFTER UPDATE (DAY 3)
A few days ago Arena did an auto-update 11GB (which is strange as I've already updated for EOE).
Since the update ARENA has been frozen, I can load the main menu page, but clicking on anything freezes the system.
This is a Macbook platform issue.
(I've turned off and on the app and the computer and uninstalled the game and re-installed for reference)
Please fix soon it's been three days...
1 vote -
omniscience bug
Omniscience effect seemed to still be working after the card was returned to the users hand. Infnite looped into a bunch of tokens (face down cards I guess?), that didn't have haste but still swung that turn.
3 votes -
Tarkir cards with Adventure can not be cast after casting their adventure
Adventure Cards can not be cast if you cast their adventure first. At all. Period. This appears to affect both players equally. In this game I cast the adventure, and my Stormshriek Feral could not be cast after I cast it's adventure (Flush Out). I could not see it, nor was anything exiled that I could see, nor was it in my graveyard.
My opponent also cast a Adventure card's adventure ( Rip the Seams ). Although I could see it beside their hand, they did not cast the creature ( Threadbind Clique ) , although they would have been best served casting it.
This appears to happen to cards in the Tarkir set (and possibly other sets) , but happens across formats, these logs include both historic and Jump In games
Adventure Cards can not be cast if you cast their adventure first. At all. Period. This appears to affect both players equally. In this game I cast the adventure, and my Stormshriek Feral could not be cast after I cast it's adventure (Flush Out). I could not see it, nor was anything exiled that I could see, nor was it in my graveyard.
My opponent also cast a Adventure card's adventure ( Rip the Seams ). Although I could see it beside their hand, they did not cast the creature ( Threadbind Clique ) , although they would have been…
2 votes -
My cards stay on the screen, obstructing my view of the board
I'm having this problem with a bug, where the cards get stuck on my magic arena screen, causing me to not be able to see the screen, the creatures don't go to the table, they stay on the stack, tokens don't appear, etc
2 votes -
New idea maybe?
Old card I want back... "Squirrel Basket". How about a land that when it comes into play... you proliferate, or they get a poison counter, or a planes walker gets a counter.. or removes a counter. Can a land take a poison counter OFF. More interactive environment.. like the lava fall that you click and the monster comes out, pillars that you click to crumble. "Mini games".. if you win cause the opponent takes too long. You win a extra "timer counter", or a "Player Head trophy" token or something. Red Kobald's for zero casting.. old school. Treefolk!! "Singing Tree"... song of the Ents, all treefolk can attack, lol Lord of the Rings.. lol. All treefolk should have defender? Can you "tear up a card" on screen.. Confetti chaos fake card. sprinkle it around? destroy all that it touches.. random pieces fall? Crumple a card/creature... roll it on the field and take out all it hits... cards into fake effects? Flying cards should flap?
Old card I want back... "Squirrel Basket". How about a land that when it comes into play... you proliferate, or they get a poison counter, or a planes walker gets a counter.. or removes a counter. Can a land take a poison counter OFF. More interactive environment.. like the lava fall that you click and the monster comes out, pillars that you click to crumble. "Mini games".. if you win cause the opponent takes too long. You win a extra "timer counter", or a "Player Head trophy" token or something. Red Kobald's for zero casting.. old school. Treefolk!! "Singing Tree"...…
1 vote -
got game loss from "Cancel buttom"
clicked the cancel botton in my draft game search, and ended up with a loss. I'm very close to mythic and this kind of thing happening is very frustrating, although I respect why they don't edit peoples ranks.
Also ****** to get a loss and potentially not the get the gem rewards that I might have otherwise gotten.
7 votes -
Mobile Client Crash
My mobile client crashed as soon as my match was paired, resulting in a match loss. When I attempted to log back on, I was unable to do so before my timer ran out. This happened at approximately 9am on Tuesday, December 24th during a pioneer masters draft event.
7 votes -
Game frequently abruptly ended by "Waiting on Server".
Here's an idea! Fix the issue where a game abruptly goes to the "Waiting on Server" screen before returning to main menu! This is ABSOLUTELY unacceptable for a game of this caliber! It's the reason I quit spending money because I frequently get a loss in ranked gameplay due to this stupid "Waiting on Server" bug/issue! How about instead of pumping out new cards and other income generation sources, maybe try fixing this bug because it's been happening for years and for me has gotten far worse recently, since the DFT Alchemy release. I've had 6 losses in ranked play in under 30min, with 4 in a row due to abruptly going back to "Waiting for Server"!
Please fix, I know a lot of others are experiencing this, just check Reddit!Here's an idea! Fix the issue where a game abruptly goes to the "Waiting on Server" screen before returning to main menu! This is ABSOLUTELY unacceptable for a game of this caliber! It's the reason I quit spending money because I frequently get a loss in ranked gameplay due to this stupid "Waiting on Server" bug/issue! How about instead of pumping out new cards and other income generation sources, maybe try fixing this bug because it's been happening for years and for me has gotten far worse recently, since the DFT Alchemy release. I've had 6 losses in ranked play…
4 votes -
Unable to cast Overlord of the Balemurk that was exiled with Season of the Bold
I cast Season of the Bold exiling Overlord of the Balemurk. Next turn with sufficient mana up I tried casting the Overlord but I got stuck because Arena prompted me to select normal cast or impending but did not show me the two options.
9 votes -
Bug on opening app IOS
Since 2 days, when I open the app, I’m facing a bug that force me to re- download 3,34 GB . I try to reinstall the app but I have the same issues. This problem occurred every time I open the app.
1 vote -
Too many doubling seasons
I had 248 doubling seasons on board using Yenna. When I attempted to make any other tokens (creatures, auras) the game failed to make any instead of making a "maximum" amount possible.
1 vote -
Achievement bugged
Achievement counter for Play 450 games of historic is stuck at 345
1 vote -
Mastery Pass Rewards bug-glitch (probably caused by orb animation)
At the beginning i thought i lost the rewards (several Mythic cards) from Mastery Pass of the previous expansion (Final Fintasy), but then i contacted support and verified that actually i got them, even if i didnt see the showcase when i completed the levels.
Afrter i noticed (it keeps happening in the present with Edge of Ethernity) that it always happens after the animation of the Orb reward. So for some reason when i complete a level that includes an Orb and something else i see the Orb animation and nothing else. I dont see packs, i dont see cards, sleeves, etc. Sadly going into collection/decks i cant see the "new" tag too so i just dont know wich cards i received (or if i actually received them, unless i contact everytime Arena Support).
This happens in other events too, if they have orb rewards. Luckily i found a work around by going out (i.e. in the deck section) and then returning in the event i found my claimed card there. Alas I cant do the same with mastery passI play on Windows 10 / Steam.
At the beginning i thought i lost the rewards (several Mythic cards) from Mastery Pass of the previous expansion (Final Fintasy), but then i contacted support and verified that actually i got them, even if i didnt see the showcase when i completed the levels.
Afrter i noticed (it keeps happening in the present with Edge of Ethernity) that it always happens after the animation of the Orb reward. So for some reason when i complete a level that includes an Orb and something else i see the Orb animation and nothing else. I dont see packs, i dont see…1 vote
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