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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10213 results found

  1. インスタントタイミングでインスタントカードが使えない。ブロック指定前に除去を打てないことで負けた試合がいくつもある。

    インスタントタイミングでインスタントカードが使えない。ブロック指定前に除去が打てなかったせいで負けた試合がいくつもある。早急に修正してください。

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Prismatic ending and lotus field

    Prismatic ending and lotus field.

    With 2 lotus field out and three dual lands- I want to cast a prismatic ending for all 5 colors. I use my 3 dual lands for blue white and red, and any way I try to get the game to use the green and black colored mana from the lotus fields does not work.

    If I tap the lands before the spell it uses the wrong colors, If I tap the lands after the spell it uses the wrong colors by just eating the extra cost from the first lotus field.

    Please tell me…

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Kill Scenario

    A suggestion to all players: if you have a definite kill, where all mana is tapped, and you can end the game with an attack, don't be a **** and play out your turn. Go straight to attack and end it. /rant

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. 7 wins

    I did not receive the "Undefeated" achievement for completing 7 wins in a limited event. I went 7-0 in a best-of-1 Limited event without losing a single game. I won 7 games in a row in Jump In! with a loss.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  5. When I match a specific opponent and enter the game, the game crashes

    I matched a certain opponent, heard the sound of entering the game, and then my game crashed.
    I tried to reopen the game, reconnect to the server, and when I entered the match, the game crashed.
    Is this some kind of hack and cheat, or is it just a bug?I hope to know why this is happening and hope that this issue can ultimately be resolved.Thanks

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Worst Midweek Magic event in some time

    The "Into the Future" Midweek Magic event of 2025-03-04 was the worst that I've played in quite some time. Hated those Alchemy decks. Miserable play experience. Please, no more Alchemy. The only good thing was it had no cost.

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  7. ornate imitations creating cards in Alchemy that aren't allowed in Alchemy

    In a ranked Alchemy game, my opponent played “ornate imitations” which conjured a Nazgul from the lotr set, all cards from this set aren’t allowed in Alchemy so this card shouldn’t be able to conjure them.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. (Bug) - Negative Achievements, progress reset to zero (for all Color Masterie)

    After getting 3 achievements in one brawl match, I decided to go to the achievement area to claim them. I noticed all achievement progress had been lost for all colors in the Color Masterie section. The counts for each color show -1/10. Core Achievements do not seem to be affected.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Didn't get daily quest exp & money

    Didn't get today daily quest exp & money. I even tried logging out and restarting the game but nothing happens.

    16 votes

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  10. Match did not end after opponent conceded

    Hello,

    I would like to report a bug that occurred during a match in MTG Arena.

    Issue Summary
    My opponent conceded the match, but the game did not end properly.
    The screen remained in the match view, with no victory screen appearing. The opponent's icon showed "X 0" and no further actions were possible.

    Platform / Environment

    Device: Windows 11 PC

    Client: MTG Arena (PC version)

    Date: Around August ●, 2025 (JST)

    Screenshot: Attached to this report

    Reproduction Steps
    Unfortunately, I’m not sure how to reproduce the issue, but it occurred immediately after my opponent conceded.

    Expected Behavior
    Once the…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Game Didn't Load, Given Loss

    Game didn't load in, which left me no option but to close MTGA/Concede. When I loaded back in, I was awarded a loss for this.

    This will impact my overall result and cost me gems. I would like a refund for this.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Game Didn't Load, Given Loss

    Tried to load into a draft game and the game loaded...but the game stopped there. I had no choice but to leave/concede. I was given a loss for this despite not being able to do anything else apart from that.

    I would like my gems refunded for this event given this will impact my overall result.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Lost gold after using draft token

    I used my draft token from the season pass. When I finished I saw that my gold was decreased as well.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  14. Freezing

    Any game mode i try to play i try to play any card. The game will freeze and close out. As of aug 2nd the game is constantly freezing. Every time without fail. The game I am on is phone version.

    1 vote

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  15. quick draft bug

    I built a deck but didn't end up playing that night. The next day when I tried to play it said "build your deck" but does nothing when I click on it. So did I just pay 750 gems for nothing?

    1 vote

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  16. 1 vote

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  17. Achievements not tabulating

    I played ten games of Historic, and went back to check my progress. I am still stuck at 276/450 games completed. Please don't task people to play formats they are not necessarily comfortable with and then not even recognize their efforts.
    Do you know when this will be fixed?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. 1 vote

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  19. Ratadrabik cerates tokens when creature is exiled

    When using Ugin, Eye of the Storms, exiling a legendary creature still results in a token being created.
    According to the exiling rules, the creature should be moved directly into the exile zone and not trigger dying effects.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Helga Avatar Bug

    When using Helga as avatar her Staff is not visible within a match. Compare left side with the full art.

    1 vote

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