MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10210 results found
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Impossible to get collection
Title says all. Impossible to connect to servers in a stable manner. The error states 'network error - unable to get collection'.
Tried all possible solutions listed in the troubleshooting section and nothing worked.
10 votes -
Sideboard
In the last version on ipad it is no more possible to move card from deck to sideboard in the deck building section.
This problem is present with istant card that cost 2 or less2 votes -
Orange Light Under “store” always on.
Orange light under “store” that indicates new products etc is always on even when I go in/ out and has been for months
3 votes -
Deathtouch and Phlage interaction?
With a Rev, Tithe Extractor and Isshin, Two Heavens as One in play and an escaped Phlage, Titan of Fire's Fury, I attacked with Phlage. I believe I stacked the triggers correctly to give Phlage deathtouch before its attack triggers resolved, making it so that its damage should have had deathtouch, but my opponent's Ghalta did not die.
2 votes -
snapcaster/rest in peace
In a match just now I had rest in peace in play. My opponent was then able to use snapcaster to access his exiled graveyard. this should not have happened.
3 votes -
Golden pack
I have not been able to increase my progression to the golden pack by buying standard or alchemy packs. This has most likely been happening for 10 packs for sure possibly 20+ more.
I would like this bug fixed and if reimbursed me on the golden packs please.
I have been purchasing the daily deal packs that come through, Lord of the rings, Dominion, phyrexian, and others I can not remember.3 votes -
Unable to use Wildcards
I am unable to redeem any of my wildcards, I have 6 rare wildcards and am trying to craft even 1 rare and am unable to do so.
3 votes -
Life link haven't increased my life pointa
I have attacked my opponent with a creature with life links, but I haven't got my life points increased by the inflict damage. That lead me to lose the game on the following opponent turn.
4 votes -
Can’t cast Close Encounter as an instant
Can’t cast close encounter at instant speed on opponents turn. Was the card type also errata to sorcery? The game still shows it as an instant.
2025.50.4.2950.1169759
iPhone 13 pro1 vote -
ドラフト
【発生日時】
2025年7月29日（日本時間７時頃）【イベント】
久遠の終端プレミアムドラフト【発生状況】
プレミアムドラフトに参加中、急に挙動がおかしくなり、添付画像のような画面が表示されました。
その後、正常に操作ができず、予定していたピックができませんでした。【影響】
・本来選択したかったカードをピックできず、自動選択によりデッキが大きく損なわれました。
・イベント進行に支障が出ました。【お願い】
本件につき、補填（ジェム、イベントチケット等）のご対応をご検討いただけますと幸いです。1 vote -
プレミアムドラフト中のクラッシュ
【発生日時】
2025年7月29日（日本時間７時頃）【イベント】
久遠の終端プレミアムドラフト【発生状況】
プレミアムドラフトに参加中、急に挙動がおかしくなり、添付画像のような画面が表示されました。
その後、正常に操作ができず、予定していたピックができませんでした。【影響】
・本来選択したかったカードをピックできず、自動選択によりデッキが大きく損なわれました。
・イベント進行に支障が出ました。1 vote -
Bug
Way too many bugs and errors for a New Set/Rotation Day. It has been prevalent enough that most content creators couldn’t play matches on stream in the US. We either got a Waiting for Server,Black Screen or Network Error Unable to Queue
?!?1 vote -
Sealed product missing from event
The server was behaving strangely earlier today and I voted on another bug for that. (2025.50.4.2950.1169759) However, during that time I tried to renew a Sealed event for the latest format: Edge of Eternities. The game told me that it was not possible. Several hours later and a few minutes ago, I opened that event. The rares were shown and then this screen where only 1 card remained followed. After I left that deck building and returned, same state.
1 vote -
Add option to sort cards in hand right to left
When you draw your hand, the game always sort it from left to right:
- First Lands, then cards ordered from lowest to higher CMC costAdd a menu option to allow me to choose the Order I want (right to left):
- First cards ordered from higher to lower CMC cost, then Landsthanks in advance
1 vote -
Extraordinary Journey
I was playing extraordinary Journey with Loot, key to everything. The creatures I played from exile with Loot did not trigger card draw. Based on rulings on gatherer they should.
1 vote -
Anticausal Vestige needs to be banned from play.
It's ability is by definition gamebreaking and does fit well with this ruleset designed 30 years ago like most of the creatures in this game printed in the last 5 years.
In fact, 95% of creatures in current standard need to be banned. Do your job wotc. You did it poorly in the last ban cycle when you didn't ban enough cards. You can still do your job and ban more in order to make sure the game is actually balanced enough to be fun.
1 vote -
Matches is not starting without VPN
Right after EOE set became available to play i'm unable to start any match, game is struck at "Entering match... " untill i cancel search or close the MTGA client. It worked perfectly just a hour before EoE release, but now only VPN somehow solves the problem. No updates to client happened, i presume, the problem is serverside. I have contacted my internet provider, and he confirmed, that there is no MTGA client blocks issued by him, all is okay.
1 vote -
no gems available
No gems are available to purchase at the store so I'm unable to buy card packs
1 vote -
Bug
Estava a jogar pionner naquele formato que só se pode perder 3 vezes e o jogo por duas vezes bloqueia e nao me deixa voltar a batalha, até eu perder por time out. Perdi Moedas a conta disso peço que pelo menos me devolvam as moedas que gastei para entrar no evento. Obrigado
1 vote -
program crashed
due to the new season actualization the program was running badly so i couldn't stand the matches and lost the draft i was playing
1 vote
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