MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9107 results found
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Matchmaking massive problem
Matchmaking needs to be addressed. I am getting put against literal counterplay decks everytime I sleeve up something new or even play decks I have had built for a long time. Sleeved up an Aristocrats style sac/token deck. I have gotten nothing but soul sister mono white variants or mono white angels. Straight up counter. Out of 20 or so games maybe 3 where a different deck. This algorythm needs to go. I switch to elves and instantly get goblins match up...fix it wotc
3 votes -
I spent 5 Mastery Orbs on 5 rare cards, the orbs are consumed, but the cards do not appear in my collection.
I spent 5 Mastery Orbs on 5 rare cards, the orbs are consumed, but the cards do not appear in my collection. (google traslator sorry ) PC
8 votes -
Game Crashes Constantly
All on PC, game crashes when trying to re-roll quests, game crashes when clicking on "Store", game crashes when clicking on "Mastery Pass", game crashes when clicking on "Open Packs", game crashes when clicking on "Decks", game crashes when trying to select a game mode other than "Recently Played", game crashes frequently when in a match, game crashes in between BO3 matches, game won't let me sideboard in cards during BO3 even on android. This has been ongoing for nearly TWO WEEKS, reinstalled multiple times, and changed graphics display to "medium" and "low" has not worked.
10 votes -
WOTC DOESN'T CARE ABOUT THE SHUFFLER
The complaints about the shuffler will go nowhere. They do not care about gameplay. In BETA the shuffler was a constant issue in the forum ( before WOTC closed them because they do not care). The official response of WOTC was " Since both players are exposed to the same shuffler, they have the same experience, therefore, nothing is wrong" The DO NOT CARE about gameplay, game experience, game economy or game mechanics. The DO CARE about MONEY!!!!. Thats all there is to it - they will keep draining the pockets of the idiots that spend real money on worthless pixel products.
The complaints about the shuffler will go nowhere. They do not care about gameplay. In BETA the shuffler was a constant issue in the forum ( before WOTC closed them because they do not care). The official response of WOTC was " Since both players are exposed to the same shuffler, they have the same experience, therefore, nothing is wrong" The DO NOT CARE about gameplay, game experience, game economy or game mechanics. The DO CARE about MONEY!!!!. Thats all there is to it - they will keep draining the pockets of the idiots that spend real money on worthless…
10 votes -
Can't buy gems on MacOS
If I try to purchase gems, I get an infinite "Waiting for server" spinning wheel.
I'm on MacOS, Sonoma 14.4.1.28 votes -
Sparky Challenge Not Showing
Enn#10800
Jun 17 12:30 pm
After completing the tutorial, I have not unlocked Sparky's Challenge; the event, which should appear at the end of the tutorial, is virtually nonexistent and not present on my home page. I'm not going to drag this out, partly because I think I've read that many users have had the same problem as me and this is a known bug, however I can't accept that I haven't even started playing and am already suffering from problems due to bugs in the game that will prevent me from getting rewards that I honestly don't want to give up. All the attempts I have already tried have not worked, so I am opening this ticket to ask what to do. Can't you log into my account and force the event from your location somehow? Is there anything that can be done? If I can't unlock Sparky's Challenge I will be forced to create a new account, but I will also be forced to create a new email and that is a problem for me.Enn#10800
Jun 17 12:30 pm
After completing the tutorial, I have not unlocked Sparky's Challenge; the event, which should appear at the end of the tutorial, is virtually nonexistent and not present on my home page. I'm not going to drag this out, partly because I think I've read that many users have had the same problem as me and this is a known bug, however I can't accept that I haven't even started playing and am already suffering from problems due to bugs in the game that will prevent me from getting rewards that I honestly don't want to…19 votes -
Shuffler sucks
The shuffler sucks yall suck at fixing problems clean house and start over this is an embarrassment. There is zero consistency and the client actively won't let you have more than 4 wins in a row. If you get 4 wins it will make you draw all lands or no lands.
7 votes -
gem reward
When I opened packs that gave me gems, it did not increase my gem total. The same thing happened when I just got a reward of a card that was already in my collection, which should have also awarded gems.
5 votes -
dispelling exhale mtg arena not able to pay 2
dispelling exhale mtg arena not able to pay 2 to not counter my spell
1 vote -
rigged matchmaking in normal games
Playing a deck with 0 rares/mythics in normal games, I keep getting matched against decks full of rares/mythics. It doesn't make sense.
In addition to a budget gruul that has cards with face damage and haste, I keep getting matched against lifegain and consul authority like 8/12 games, which doesn't make sense.
The machine is totally rigged, it looks for decks in which the opponent has perfect hands or cards that interact in a perfect way against yours.
The game matches in a really bad way if you're not a youtuber/whale/person with influence.
A shameful system that passes time and doesn't change despite the fact that this budget deck I use has like a 15% winrate in 20 games lolPlaying a deck with 0 rares/mythics in normal games, I keep getting matched against decks full of rares/mythics. It doesn't make sense.
In addition to a budget gruul that has cards with face damage and haste, I keep getting matched against lifegain and consul authority like 8/12 games, which doesn't make sense.
The machine is totally rigged, it looks for decks in which the opponent has perfect hands or cards that interact in a perfect way against yours.
The game matches in a really bad way if you're not a youtuber/whale/person with influence.
A shameful system that passes time and…2 votes -
Game crashing when viewing cards during deck building and during both my premiere draft gamesplaying embermouth sentinel
Game crashing when viewing cards during deck building and during both my premiere draft gamesplaying embermouth sentinel or I would assume any card with searches the deck. I mean I might have lost anyway but it kind of ruined my two draft games there. I couldn't even run the game till I reinstalled it after I got the Android 15 patch I'm on a Motorola 2023 edge Plus android 15
2 votes -
Why Mobile Shopping is Overtaking Traditional Retail
Over the past few years, mobile shopping has quickly surpassed conventional retail, revolutionizing the nature of consumer purchase and consumption of goods and services. The ease, expediency, and one-on-one experience provided by mobile commerce have elevated it to become the go-to method for millions of customers across the globe. With the emergence of cutting-edge technologies, mobile shopping is set to dominate even further, revolutionizing the face of retail. Companies that utilize good digital marketing practices, including SMS marketing Dubai and digital marketing services, can become the industry leaders in this dynamic market.
The Rise of Mobile Shopping
Mobile shopping or m-commerce has been growing at an unprecedented level. There are some factors behind such growth:
● Convenience and Accessibility: Mobile shopping enables consumers to shop and buy products anywhere, anytime, without the need to go to a physical store.
● Secure Payment Methods: The presence of secure mobile payment options, like digital wallets and one-click payments, has encouraged consumers to become more confident with mobile shopping.
● Personalized Experience: E-commerce websites utilize data analytics and artificial intelligence (AI) to provide personalized product recommendations, making the user experience even better.
● Integration with Social Media: Instagram, Facebook, and TikTok have all incorporated shopping functionality, enabling users to find and buy products from within their social feed.
Why Mobile Shopping is Taking Over Traditional Retail
1. Change in Consumer Behavior
Contemporary consumers want fast, easy, and hassle-free shopping experiences. Mobile shopping fulfills this need by providing immediate access to merchandise, reviews, and customer service. The effort of travel and standing in lines involved in traditional retail makes it difficult to compete with the instant nature of mobile commerce.
2. The Power of Digital Marketing
Companies that spend money on online marketing services can successfully target mobile shoppers. Mobile advertising, email marketing, and social media marketing enable brands to connect with prospects and generate revenue. Using mobile-friendly marketing approaches is critical in order to reach the increasing number of mobile consumers.
3. The Role of SMS Marketing
SMS marketing Dubai has also become a robust medium for reaching mobile consumers. With high rates of opening and instant delivery, SMS campaigns enable companies to deliver personalized offers, order status updates, and reminders to customers' phones. Direct communication boosts engagement and conversion.
4. Better Mobile Shopping Experience
Mobile shopping platforms have evolved to provide an immersive and user-friendly experience. Features such as augmented reality (AR) for virtual try-ons, chatbot assistance, and voice search capabilities make mobile shopping more interactive and efficient compared to traditional retail.
5. Faster and Smarter Payment Solutions
Mobile wallets, QR code payments, and cryptocurrency payment options streamline the checkout process, lowering cart abandonment rates. These next-generation payment solutions provide a degree of security and convenience that is impossible with traditional cash or card payments.
6. Cost Efficiency for Businesses
Having an online shop tends to be less expensive compared to having a physical store. Companies can forego paying rent, electricity, and personnel expenses but still access customers worldwide via mobile commerce. Brands can further optimize their online visibility and profitability by investing in digital marketing services.
How Businesses Can Adopt the Mobile Shopping Trend
To remain competitive in the retail market, companies need to adopt mobile shopping trends and streamline their strategies:
● Optimize Websites for Mobile: Make e-commerce websites mobile-optimized, with quick loading, simple navigation, and responsive designs.
● Leverage SMS Marketing Dubai: Utilize SMS campaigns to drive special offers, send personalized suggestions, and keep customers active.
● Invest in Digital Marketing Services: Apply targeted advertising, SEO, and content marketing techniques to entice mobile shoppers.
● Improve User Experience: Add AI-driven chatbots, AR devices, and pay-by-click mechanisms to make shopping easier.
● Apply Social Commerce: Sell directly using social media apps by adding features to shop within Instagram, Facebook, and TikTok.
Conclusion
Mobile shopping is revolutionizing the retail sector with unparalleled convenience, speed, and personalization. With consumer trends increasingly moving towards digital experiences, companies need to evolve by adopting efficient marketing methods like SMS marketing and digital marketing services in Dubai. By embracing mobile commerce and fine-tuning the shopping experience, brands can maintain a competitive edge and achieve long-term success in the digital economy.
Over the past few years, mobile shopping has quickly surpassed conventional retail, revolutionizing the nature of consumer purchase and consumption of goods and services. The ease, expediency, and one-on-one experience provided by mobile commerce have elevated it to become the go-to method for millions of customers across the globe. With the emergence of cutting-edge technologies, mobile shopping is set to dominate even further, revolutionizing the face of retail. Companies that utilize good digital marketing practices, including SMS marketing Dubai and digital marketing services, can become the industry leaders in this dynamic market.
The Rise of Mobile Shopping
Mobile shopping or…
1 vote -
Full art lands
Hello, I purchased full art mountains in the shop for gold (LCI290) but I can't find them in my collection even by pressing the > arrow button, as if that art does not even exist. This happens for all lands and the only one that I can use as full art is the one I set as Default immediately after purchasing (MID272). Is this a common issue? I would like to use the full art lands that I spent my in game currency to acquire.
4 votes -
"Network Error - Unable to get collection"
Yesterday while playing a draft game, few turns into a game I got disconnected from the game (Connecting to Server" message with a circle). I restarted the game to try and reconnect, but got the error from the screenshot. I tried restarting the game a few times, and also a few minutes later, still with the same result. I came back the next day and got a game loss.
I want a refund for the quick draft I lost.3 votes -
Floods and droughts
I am sick of your shuffler, I only play to get gold to play draft (level playing field and no meta). It's rubbish that I lose 3 times more games to your shuffler than to bring outplayed by other players. Don't get me wrong I am happy to lose when I'm outplayed and if the right cards don't appear, that's the joy of the game. What isn't a joy is losing to the **** algorithm.
1 vote -
Transformer sleeves do not complete their animation
Transformers sleeves do not complete their animation
17 votes -
unable to play a instant spell on oponents turn
I was unable to play a instant (Rebellion Strike) on opponents turn twice till I die on the without use the combat trick.
2 votes -
Hexproof but still a target
Burn spells hitting through hexproof.
Red burn spells on top of the graveyard, sorcery each opponent takes 3 damage.
Creature on my board all other creatures you etc has hexproof. So why is a spell allowed to be cast at me?6 votes -
Unable to retrieve exiled cards with Invasion of Arcavios
Unable to retrieve exiled cards with Invasion of Arcavios.
I was unable to grab a spell that was under Leyline of the Void. Outside of the game includes exiled cards.
2 votes -
Change country in account
Due to relocation to another country I would like to use payment methods of the new country. But an in-game store on PC does not allow to change country and gives old payment methods which are not available for me now.
Please allow change country in account to be able to use new country payment methods14 votes
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