MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
9167 results found
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hand smoothing imbalanced
i have noticed a few things about hand smoothing that really dont work well.
it curves your hand to be competitive against the other persons deck and if your deck isnt tuned for low cost or high cost gameplay it forces your hand to have a bunch of ****** low cost one ofs or a bunch of land and spells you really dont need till late game. (playing combo against red goblins or mono red burn forces a midrange hand to be full of one cmc cards. playing midrange against ramp it forces your hand to be full of land and mana sources and no early game creatures because they are ramping to a bunch of large creatures.)
color fixing is based on both players colors and deck types not just yours and the opponents.
(more times than i can count i play multicolor decks a lot and if someone is playing one of my colors the hand smoothing will imbalance the color focus to the other player and my hands will be reduced in those colors. i have noticed this the most with red and blue. if they are playing a heavy red or heavy blue deck they will get an unproportionate amount of those colors and i wont get any of those colors of land but a lot of those colors of cards. its like the hand smoothing is counting both decks as one game and one deck and is buggy so it splits them unevenly even while mulliganing.)i have alos noticed the 3 ofs and 4 ofs always stick together. (for example etali's favor playing 4 it is fairly consistent to chain 2-4 etali's in a row. the card draw and hand smoothing are clunky and are making it to where 4 ofs especially are one right after another no matter what type of card they are and what their mana cost is. i think 2 together is normal but playing one etali and chaining into 3 others with a considerable amount of 1 2 and 3 drops is not cool. same with llanowar elves. i dont really want 4 llanowar elves in the first 15 cards of the deck 80% of the time and if i reduce them to 3 of i really dont see them in the opening hand more than 17% of the time and they always end up in hands without any green land.)
fabled passages and other search lands or colorless lands are not being counted correctly same with x cost spells and hybrid cost mana symbols.
(it seems like the hand smoothing is counting search lands as higher priority in the opening hand than multicolor lands. this goes back to the 4 ofs thing where the game forces clumps of four ofs at the beginning even though there are 19 other lands including untapped duals and pain lands the game forces the fabled passages and other search land 4 ofs to the front of the deck in large clumps.)
(the x spells tend to be counted as low cost cards and are forced into opening hands regularly even if you are only running 1 or 2. the proximity to the opening hand should be calculated based on average casting cost of the x cost spells. usually 3 or more so i think they should be counted by the hand smoothing as cards that equal 2 or 3 plus the regular mana symbols cost.)i have noticed a few things about hand smoothing that really dont work well.
it curves your hand to be competitive against the other persons deck and if your deck isnt tuned for low cost or high cost gameplay it forces your hand to have a bunch of ****** low cost one ofs or a bunch of land and spells you really dont need till late game. (playing combo against red goblins or mono red burn forces a midrange hand to be full of one cmc cards. playing midrange against ramp it forces your hand to be full of land…
2 votes -
Disconnected Mid-match
- Be in a match. Lose connection even momentarily
- iOS
- Get kicked out of the match. Sometimes restarting the client enables me to reconnect. Other times it does not.
- Not get kicked out in the first place or at the very least make it easy to reconnect.
- Not much to show. It brings me back to the match screen and only records it as a loss later.
- As mentioned, sometimes closing the game and reopening it allows me to reconnect.
All in all, a very frustrating experience. Makes me not want to play the game at home.
3 votes -
Heist -ability giving mental issues
Heist ruins the whole gameplay.
Had fun at first when started to play MTG arena, then I encountered the heist ability.
Games should be played for fun but I have a hard time imagining anyone enjoying that ability. When opponent casts first heist ability I just insta surrender to save my mental health.
Probably time to start playing hearthstone or something.
11 votes -
Hundred-battle veteran arena bug
I just played a match on arena and hundred-battle veteran did not enter with a finality counter on it when cast from my graveyard. It then died again. And I could cast it again. And then it died for a third time at which point arena was telling me I could cast it again but I didn’t want to take advantage of it. I just thought I missed something the first time. Was playing on iPad.
2 votes -
Upkeep Triggers
Triggers on the beginning of upkeep do not allow you to respond to them. A player should not be compelled to put a stop on their upkeeps to respond to a trigger, eg. demonic pact, unless you put a stop on your upkeep will cause you to instantly lose the game, when you could easily respond to all of its triggers.
3 votes -
Bad timeout timers
How come when I play anything that takes time my timeout timers pop immediately but when others do they can take their sweet time? This guy was leisurely able to deck me out in brawl manually activating an effect almost 50 times but if I play something with a bunch of auto activations it takes my timeouts. I didn’t even start my video until after he had almost half my deck gone and the video itself took 2:34. With only two timeouts. Tell me why it starts later for others when their stuff is all manual. Hot garbage I swear. 1/10. Would not recommend this game.
How come when I play anything that takes time my timeout timers pop immediately but when others do they can take their sweet time? This guy was leisurely able to deck me out in brawl manually activating an effect almost 50 times but if I play something with a bunch of auto activations it takes my timeouts. I didn’t even start my video until after he had almost half my deck gone and the video itself took 2:34. With only two timeouts. Tell me why it starts later for others when their stuff is all manual. Hot garbage I swear.…
4 votes -
crash on finding opponent
Sometimes the game crashes when it finds an opponent. Upon launching the client and the game tries to join the match it progress it crashes again.
6 votes -
Doesn't let me use instants on my turn
Doesn't allow instants to be used during my turn only on the opponents turn.
7 votes -
Draft is really bugged with Mana FLOOD!!!
DRAFTING.....MANA FLOODING....EXCITEMENT!!!!
2 votes -
The artwork proportions of the Card Style in the Foundations series Planeswalkers have issues.
I don't have the Ajani and Chandra cards, but I tested the Card Styles for Kaito, Liliana, and Vivien. Among them, the Card Styles for Kaito and Liliana are disproportionate, which makes them look unappealing when using skills. Below is a comparison of Liliana of the Veil's Card Style.
I was unable to create the Mazemind Tome Card Style in my Collection; this Card Style was only available on Daily Deals on December 19, 2024.
3 votes -
Game crashes on mobile (pixel 7) when cards are returned from battlefield to hand
Bug:
Game crashes when a card is returned from the battlefield specifically to your or your opponents hand. Occuring on mobile only, does not occur on PCPhone: pixel 7
Steps to reproduce:
- opponent plays any card
- play unsummon to send it back to their hand
- game crashesSteps to reproduce
3 votes -
Rigged
The game is a gigantic scam. The gameplay is deeply fake. I have given a bunch of money and still it's don't worths to play ranked or events. In an ideal world you should be in jail. I will stop to give you money and I hope alla other players do the same. It's time to understand that we can't support a game if it don't worth it's money.
10 votes -
shuffle still rigged
maybe a fix ?
uhhh 47 pages and more aboiut that suggestionmaybe add less crackheads to the dev team?
8 votes -
No payment methods available
I live in Spain and keep getting an Xsolla message telling me there are no payment methods available in my region.
I contacted Xsolla, and they have not provided any solutions or useful information.2 votes -
Maelstrom Omen Instant didn't provide counter option
Had Maelstrom of the Spirit Dragon out (provides 1 mana of any colour for Dragons or Omens) and had Runescale Stormbrood in my hand. I had mana available. Opponent casted a 4 mana spell, which I should have been able to counter, and went without providing an Instant cast resolve step.
2 votes -
tome of the infinite "mana of any type" can be used to cast this spell isn't working.
SEveral times now I've tried to use the spells from Tome of the infinite where "mana of any type can be used to cast this spell" and the game won't let me because I have the wrong type of mana. Please fix this bug!
2 votes -
Isolate M19 set Bug
Isolate (Cost: 1 Plains ) (series: M19)
Exile target permanent card with mana value 1 OR MORE.However, this card only works with cards that cost exactly 1 mana .
I just wasted 2 rare wildcards because of this.
3 votes -
mythic pack
opened a mythic foundations pack and received a rare wildcard. If I wanted rare I wouldnt have spent the extra gems.
5 votes -
ZERO TOUGHNESS
The indestructible creature with less than 0 toughness never dies
5 votes -
Server disconnect and immediate reconnect resulted in recorded loss in Quick Draft Tarkir: Dragonstorm
Short version: Sudden ten second disconnect and reconnect resulted in recorded loss in a game I was about to win, making me suspect possible hack. Log attached.
Long version for trouble shoot: I was playing Quick Draft Tarkir: Dragonstorm and won my first game. Then in the second game, I was clearly winning when the server disconnected briefly. The disconnect only about five seconds total, but when it reconnected, I was back in the Quick Draft lobby. I immediately hit the play button to try to reenter the game, but as I did I noticed I had a loss recorded that wasn't there before and the button said "Play" rather than "Reconnect" or whatever it usually says when trying to reenter an active round. Sure enough, it connected me to a new opponent rather than the game I had been actively playing less than ten seconds previously. And I still had all my timers remaining so definitely no chance of a timed loss, even if it had taken several minutes. I have had to reconnect, or even restart the game, in the past and was able to rejoin games without issue, but this time it just instantly recorded the loss. My internet has been very stable lately other than this, and the timing was very convenient for the other player as I was about to win, making me suspect a possible hack.
Thanks! I appreciate how well the game usually runs!
Short version: Sudden ten second disconnect and reconnect resulted in recorded loss in a game I was about to win, making me suspect possible hack. Log attached.
Long version for trouble shoot: I was playing Quick Draft Tarkir: Dragonstorm and won my first game. Then in the second game, I was clearly winning when the server disconnected briefly. The disconnect only about five seconds total, but when it reconnected, I was back in the Quick Draft lobby. I immediately hit the play button to try to reenter the game, but as I did I noticed I had a loss recorded…
2 votes
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