MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9143 results found
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Not enough disk space
The game says I dont have enough disk space even though my phone has over 10 gb of storage space remaining. Any fix for this?
23 votes -
Unable to log in. Authentication failed: timeout
Attempting to log into my account gives me this 'authentication failed: timeout' error. I get this error on all platforms (windows, android and IOS), and I can log in on these devices with other accounts. About 3 weeks ago I could log in but I have been having this issue for a week or so now.
I have already tried restarting my router, using different networks, uninstalling and reinstalling the game on all devices, flushing DNS and resetting winsock on windows, verifying my account and changing my password, linking steam account, and disabling my firewall.
10 votes -
shuffler broken
when are you going to stop directly interfering with games. Some of us do not have the time to play best of 3 and I would really like to play without hand smoothing. It is the absolute worse thing MTG has ever done and having been with MTG since the beginning , I do know what I am talking about. Add the fact that I have been tracking my games since before hand smoothing I can honestly tell you mana *****/flood was less of an issue with the old shuffler. So either your development dept has no clue what they are doing or you are intentionally modifying the hands and the way games play out. Would it be so hard to let those of us play best of 1 with the old shuffler? Just give us a new game mode and those of us might actually continue to support your game again, I know for myself I stopped when I realized just how bad hand smoothing was for the game.
when are you going to stop directly interfering with games. Some of us do not have the time to play best of 3 and I would really like to play without hand smoothing. It is the absolute worse thing MTG has ever done and having been with MTG since the beginning , I do know what I am talking about. Add the fact that I have been tracking my games since before hand smoothing I can honestly tell you mana *****/flood was less of an issue with the old shuffler. So either your development dept has no clue what they…
16 votes -
Kicked out of match and it gives me a loss in ranked standard
Kicked out of match right before entering a new tier and it shows it as a loss and I lose progress and time
2 votes -
App crashing in iOS when card is returned to hand
I’m playing on iOS on an iPhone. Every single time a card is returned to my hand or my opponent’s hand from the battlefield, the app crashes and I return to my phone Home Screen. The app also crashes every time I activate Prime Speaker Vannifar’s ability to search my library.
6 votes -
Premier Draft Win/Lose Bug
I was playing on my desktop (Win 10), and I played 5 games with 4 wins and 1 loss in total. But I suddenly found that my draft result was 4 wins with 2 losses. This display bug frustrated me, cause if I didn't notice that and kept playing, only one more loss would end this draft, which was supposed to be two. The records of 17 lands that I attached prove that I only played 5 games and I won 4 of them, which made the "4 wins with 2 loses" result in MTGA ridiculous. This would cause me to lose potentially more rewards than I could have. And I don't know whether this happened before, maybe I didn't realize.
So,
The achieved result: one loss in the event that came out of nowhere.
I expect the bug to be fixed, and the loss to be rectified. Moreover, I hope the staff can check the past game records of my account to see if this severe bug has ever happened in the past, and give me appropriate gem compensation.I was playing on my desktop (Win 10), and I played 5 games with 4 wins and 1 loss in total. But I suddenly found that my draft result was 4 wins with 2 losses. This display bug frustrated me, cause if I didn't notice that and kept playing, only one more loss would end this draft, which was supposed to be two. The records of 17 lands that I attached prove that I only played 5 games and I won 4 of them, which made the "4 wins with 2 loses" result in MTGA ridiculous. This would cause me…
7 votes -
The game is cheating
The last few games while playing the game will either not allow me to take my full turn, and will allow opponent's creatures to do damage as if they have trample even though they don't.
2 votes -
Crash crash crash
My idea is to make the game not crash. I was in a good, close game and it just froze up. Now I’m down in the draft and I shouldn’t me. It’s depressing.
17 votes -
6 votes
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non stop land draws
your game is buggy at best and horrible developers at worse.... the games follow a very easy pattern to follow you are throwing games.... first game even draws second game flooded third game no land repeat.... it is really sad
7 votes -
Cant use side board on best of three ranked games
Cant use side board on best of three ranked games since yesterday.
5 votes -
Tri lands
The tri lands with land types cannot be used in the chromatic cube unless the alternative art is purchased for 3000/600 gems each. I was able to play them after making the purchase
10 votes -
Incorrect rules interactions
Attached an aura("Feather of Flight") to a nonland permanent of an opponent while I controlled "Eriette, the Beguiler", mana value was the same(4 total).
The nonland permanent was still controlled by the opponent but it should have been under my control after I attached the aura.
3 votes -
Game keeps disconnecting from server
I just lost a draft match because of this. It's happening more and more frequently, on my desktop and mobile. My internet connect is okay
3 votes -
Block Players
It can be hard to keep on top of bugs, exploits, OP'd cards & 'cheat' metas, and toxic player behavior. I'd really love at least the option to block a player and never be paired again with someone spamming 'your go' at me, metagaming with some endless loop instant-win combo, Scute Swarm, or Second Sun, or purposely trying to annoy the opponent into quitting by taking a full timer every single turn. Please give us a block option along with a friendlist that prefers friends in random matches.
14 votes -
Unable to add cards to draft deck due to alternate art
I am unable to add triomes to my draft deck in chromatic cube draft. The triomes have alternate art and when I try to add them I get the following message: This cannot be played in the current alchemy format. The only alternative is buying the alternative card style, which Ido not wish to do. I drafted the card, so I would like to add it to my deck.
13 votes -
Ban Tolarion terror, Eddymurk crab, and every other card that has a man cost reduction ability from all formats
Cost reduction is what broke the game during the original Mirrodin Blocks. It's still ruining the game now.
1 vote -
arena kick me out of the event
Arena kick me out of the event play in qualifier (bo3) at 22.30. I win the first match. I start the second and lose the first game; I win the second game by opponent's concession but meanwhile arena server crashes. Arena return to tournament page without play the third game and without results of the match. Now I'm not anymore in the event.
2 votes -
Lunar convocation does not work in draft
Lunar convocation Does not work in draft . Was my first rare that I opened I tried using it in my second game. I paid to life and drew a card and at the end step my opponent did not lose life, and I did not get a bat token. I built my deck now my draft is completely ruined. ******** very much.
6 votes -
Ban all cards that can be played with flash or at instant speed that give creatures or even players hexproof or indestructable
These one card counters to decks are really too strong and should be banned.
2 votes
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