MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9099 results found
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Deck Validation Failed
I tried queuing up for Timeless BO3 with a deck that definitely was legal before BloomBurrow, but now when I try to use it I get a DECK VALIDATION FAILED message.
7 votes -
Game not giving priority on triggers
On attack, my opponent flickered Skyclave Apparition with Ephemerate. The ETB trigger for Skyclave went off, targeting my attacking World Shaper. Despite having 1 Treasure open and Corrupted Conviction in hand, I was not given priority to sacrifice my World Shaper in response to the targeting.
The next turn, Ephemerate's Rebound resolved, and when the Skyclave Apparition triggered its ETB targeting another one of my creatures, I was given priority to sacrifice that creature to Corrupted Conviction. I had exactly the same amount of mana available in both circumstances, but was not given the ability to play my card in the first instance.
On attack, my opponent flickered Skyclave Apparition with Ephemerate. The ETB trigger for Skyclave went off, targeting my attacking World Shaper. Despite having 1 Treasure open and Corrupted Conviction in hand, I was not given priority to sacrifice my World Shaper in response to the targeting.
The next turn, Ephemerate's Rebound resolved, and when the Skyclave Apparition triggered its ETB targeting another one of my creatures, I was given priority to sacrifice that creature to Corrupted Conviction. I had exactly the same amount of mana available in both circumstances, but was not given the ability to play my card in…
9 votes -
Tinybones the pickpocket not working
This is a bug with how Tinybones the pickpocket works (well doesn't work). I was dealing ALL SORTS of combat damage to a player and Tinybones, the pickpocket's ability wasn't triggering. I was supposed to be able to cast stuff from their graveyard. I had mana available and all they had was non-creature spells in the grave.
12 votes -
Rng
Fix the Rng I drew 6 land in a row in a 20 land deck and drew 10 lands in a 24 land deck. I could take a pros deck and this still happens. You guys need to make a Public announcement on the state of your Rng because the game is as close to unplayable
5 votes -
Allow card styles in draft decks
Given that a part of the MH3 experience on arena is Psychic Frog's hideaway & card styles are available for cards that are common in draft, it's ridiculous to me that the card styles can't be applied to draft decks. Where else would you care about a "Fanged flames" card style?
WOTC, can you please allow us to use card styles in draft decks?8 votes -
Paradox Engine Ban
It is beyond mind-boggling how this card hasn't been banned on Arena yet. Wasn't MtGA meant to reflect the paper game? Apparently not, seeing as it has had digital-only cards for years, digital erratas to paper cards & a blatant refusal to ban cards that are banned in paper.
Of course, this wouldn't be a problem if we could just blacklist cards we don't want to see in casual queues. Aka: Rule Zero.
6 votes -
Gem purchase unsuccessul -> endless "waiting for the server.."
Gems can't be purchased. Whenever I click on purchase, the screen "waiting for the server.." appears and nothing happens for ages.
11 votes -
Unable to log in after update
Unable to log in after update. Tried logging in, update actioned, then the below message after "waiting for server".
30 votes -
Product Suggestion
I got a product suggestion.
Stop all the stupid ******* endless loops.
It’s not fun to sit there and watch whoever just downloaded the most recent deck because they saw a build on youtube run endless loops of **** while I can’t even get the ******* mana I need just to play a 3 mana card.
Fix your ******* algorithms.
Oh,and shuffle your **** once and awhile…
7 votes -
You need to fix the shuffler
Please fix the shuffler!!! I just played 3 straight games in standard with a deck that has a 40/20 split and in each game I drew 7+ lands in the first 6-8 turns. That's a 50% rate and absolutely unrealistic. The thing is busted and makes the game absolutely impossible to enjoy.
7 votes -
Bandit's Talent
When you dismiss the first Bandit's Talent call to action, (When Bandit's Talent enters, each opponent discards two cards unless they discard a nonland card.) Even if you just have 1 land the game makes you discard 2 cards instead of 1 nonland card even if you are obligated to discard 2 nonland cards
6 votes -
Pauper and Artisan formats
Hello.
Would it be possible to have more pauper and artisan formats?
Like with each new set rolling in, a pauper or artisan event would be available for that set (or for couple latest sets).Not to mention I would really appreciate seeing those for all time, even as non-ranked plays.
It's just fun to play those:)6 votes -
can't sideboard after reconnecting
I can't sideboard every time I reconnect after a disconnection
2 votes -
Indestructible bug
Hello, I'm using indestructible creature. In every tournament I've been in a -x -x doesn't kill an indestructible. I've seen it happen in this game multiple times, and even contacted a couple judges to ask. They've all said it shouldn't die, and I was wondering if it's different on here or an error.
12 votes -
Non-random RNG + Gaslighting players
Make the algorithms RANDOMIZE opening hands, card draws, and opponents - be HONEST with players and stop trying to gaslight us. Yes, we know that the algorithms are "working as intended", and that is PRECISELY the PROBLEM. IF they are random (which we can clearly see they are NOT) show us the proof; let's see the scripts and / or the test results conducted by third party companies. That your company only responds with canned messages denying what we can clearly see with our own eyes and compare with experiences using paper products shows how much of a problem this is with players.
Make the algorithms RANDOMIZE opening hands, card draws, and opponents - be HONEST with players and stop trying to gaslight us. Yes, we know that the algorithms are "working as intended", and that is PRECISELY the PROBLEM. IF they are random (which we can clearly see they are NOT) show us the proof; let's see the scripts and / or the test results conducted by third party companies. That your company only responds with canned messages denying what we can clearly see with our own eyes and compare with experiences using paper products shows how much of a problem this…
5 votes -
Game closes while playing ashiok
Whenever I activate the first ability of ashiok wicked manipulator the game stops working and closes, this happened five times now. The match was brawl and I'm playing in a phone.
7 votes -
Matchmaking against the same people
Matchmaking puts me against the same player with the perfect answer to my deck, and it's so blatantly unfair, it matches me against the same exact player over and over and over again. I'm in gold with the season rolling over, btw. What a totally rigged, and unfun way to do matchmaking. 👎
6 votes -
Add deck type "Friendly Brawl Rebalanced" to direct challenge
At this time, the only option for playing brawl in direct challenge matches is the deck type "Friendly Brawl."
All other brawl deck types ("Standard Brawl," "Historic Brawl," and "Friendly Brawl Rebalanced") are loaded into the direct challenge as deck type "Friendly Brawl."
Consequently, Alchemy Rebalanced cards are automatically switched for the original, non-rebalanced cards in those decks : there is currently no way to play Alchemy Rebalanced cards in brawl matches using direct challenge.
This results in a situation where players cannot 100% replicate the public queue "Standard Brawl" and "Historic Brawl" play experiences in a direct challenge versus their friends.
Please solve this by adding the deck type "Friendly Brawl Rebalanced" in "Challenge Match" direct challenges.
At this time, the only option for playing brawl in direct challenge matches is the deck type "Friendly Brawl."
All other brawl deck types ("Standard Brawl," "Historic Brawl," and "Friendly Brawl Rebalanced") are loaded into the direct challenge as deck type "Friendly Brawl."
Consequently, Alchemy Rebalanced cards are automatically switched for the original, non-rebalanced cards in those decks : there is currently no way to play Alchemy Rebalanced cards in brawl matches using direct challenge.
This results in a situation where players cannot 100% replicate the public queue "Standard Brawl" and "Historic Brawl" play experiences in a direct challenge versus…
160 votes -
サイドボードがちゃんと表示されない。 Sideboard is not displayed properly.
BO3のエクスプローラーのデッキ構築画面でサイドボードを選ぼうと思ったら7枚のBO1用のサイドボードしか表示されない。
ビッグスコアと物語カードのスキン選択も挙動がおかしい。不便だから早く直してほしい。
When I try to select a sideboard on the BO3 Explorer deck construction screen, only 7 sideboards for BO1 are displayed.
The skin selection for the big score and story cards also behaves strangely. It's inconvenient so I hope it gets fixed soon.
10 votes -
fix shuffler, keeps ******* me with unbelievable odds
using a deck with 18 lands, 21 creatures, and 21 non creatures. mana curve 1.4, i keep on loosing matches due to shuffler ******* me. We want to play magic not bend over for the shuffler.
This match, half the total cards i saw in the game were lands. no way in **** that is possible using an 18 land deck.
This is why arena is dying, fix it7 votes
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