MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9127 results found
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Cheating
I am sick and tired of playing employees of the company and the cheating they do to make sure you lose, it isn't and algo problem its an employee problem and they should not be allowed to play against non employees. Its pathetic that you are not transparent about the matches and allow the players to view what transpired so as to become better players, but thats not what you want, you want money that is all. I just posted about this problem earlier on several other complaints and what do the employees do in response make sure I played them in the draft and watched as they delivered beatdowns so bad that one match was me watching all lands be drawn and them gaining 11 life and me losing 20, final score 31 - 0. Then the next match I played against another employee who used an all creature deck based on counters, and he had turn 1 the low drop green that allows you to put a counter on it when another counter is put on a creature, next two turns, the guys who give a counter to every creature that enters, the next two guys were creatures that put counters on other creatures, the next guys was a counter trigger flier and the next was all counter creatures get first strike. Another blowout by playing an employee and the final match of the night another employee playing a life drain deck with unlimited gain life lose life, not a single card they played did not do this. A bunch of inferior Z's whose heritage got them cushy jobs being sociopaths and cheating people out of money.
I am sick and tired of playing employees of the company and the cheating they do to make sure you lose, it isn't and algo problem its an employee problem and they should not be allowed to play against non employees. Its pathetic that you are not transparent about the matches and allow the players to view what transpired so as to become better players, but thats not what you want, you want money that is all. I just posted about this problem earlier on several other complaints and what do the employees do in response make sure…
3 votes -
Insidious Roots / Osteomancer Adept
I use activated capacity of Osteomancer Adept and exile 3 cards from my graveyard to cast a creature from my graveyard.
Insidious roots should have créate 4 tokens but only 2 have been created.6 votes -
Jump In
I have played Jump In several times since Murders of Karlov Manor was released and have not been offered any of the new packets as my first selection - I was offered a new packet once as my second selection. I have played Jump In enough in the past that I should have received a choice of a new packet every time; according to your rules about packet selection.
Something similar happened for a few sets in the past where you would not get to choose a new packet sometimes. That seemed to be fixed for the last set or two. Now with MKM I can’t choose any of the new packets.
Please fix this bug so that Jump In can continue to be the great event that it is!
I have played Jump In several times since Murders of Karlov Manor was released and have not been offered any of the new packets as my first selection - I was offered a new packet once as my second selection. I have played Jump In enough in the past that I should have received a choice of a new packet every time; according to your rules about packet selection.
Something similar happened for a few sets in the past where you would not get to choose a new packet sometimes. That seemed to be fixed for the last set or…
20 votes -
Osteromancer
I was playing Premier Draft during this screenshot.
I tapped my Osteomancer Adept to cast a creature from my graveyard. I have had three other creatures that I can exile to forage. As I try to cast one, the other three glowed which I assume is for submission to forage.
But whenever I click the cards, it gets dragged and not selected. Was trying different things, like trying to cast a different creature, but still not working. I eventually timed out.
Not sure why I couldn't cast my creature.
6 votes -
rigged rng
How rigged this game is to make you lose in beautiful forced streaks, it doesn't matter, it absolutely doesn't matter what you do, deck you play, mulligans, etc. it doesn't matter, if you play bo3 it doesn't matter, your hands are garbage, they always have the perfect card to beat you , it doesn't matter hahaha except for their youtubers, people with influence or whales.
Don't put money into this garbage, they humiliate us in bad ways, I hope that in their next lives they receive this karma, it will come to them :)11 votes -
3 votes
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Deck Builder Doesn't Allow Card Incrementation
The deck builder doesn't allow cards to be incremented.
When selecting a card in the deck builder, a plus and minus icon shows up. Usually, if you have less then the maximum number of the card in your deck, you can press the plus button, and it will add a copy of the card to your deck. However, currently that icon does not work.
Steps to Replicate:
1. Log into Arena, and select the Decks tab
2. Select the + icon to create a new deck
3. Select any card in your collection to add it to your deck. Add only 1 copy of that card to your deck.
4. Select the card you just added. The + icon will be greyed out, despite the quantity of that card being less than the maximum.The deck builder doesn't allow cards to be incremented.
When selecting a card in the deck builder, a plus and minus icon shows up. Usually, if you have less then the maximum number of the card in your deck, you can press the plus button, and it will add a copy of the card to your deck. However, currently that icon does not work.
Steps to Replicate:
1. Log into Arena, and select the Decks tab
2. Select the + icon to create a new deck
3. Select any card in your collection to add it to your deck. Add…5 votes -
Make an Alchemy-Free place to play only sets like Modern Horizons 3 that are available in paper magic
I do not want to play MH3 cards on Arena against Alchemy decks.
There is no alchemy free place to play since MH3 cards are not and should not be in standard.
Furthering the confusion is the simple fact that a format named "Historic" that is not in any way related to historical real magic cards also has a variant called "Traditional HIstoric" and "Traditional" does not mean "no alchemy" it means "best of 3, not best of 1", which makes no sense.
So here we are. Somehow name and create an arena format when there are already a billion of them, where we can play the Modern cards that we can play in paper modern, except for the 20,000 cards that aren't on arena at all that are in the modern pool.
"ArenaModern" is my suggested name. A non rotating format without alchemy, without any legacy or pre-modern cards, and with the same ban list as paper modern, and which bans or never included all Alchemy cards.
I do not want to play MH3 cards on Arena against Alchemy decks.
There is no alchemy free place to play since MH3 cards are not and should not be in standard.
Furthering the confusion is the simple fact that a format named "Historic" that is not in any way related to historical real magic cards also has a variant called "Traditional HIstoric" and "Traditional" does not mean "no alchemy" it means "best of 3, not best of 1", which makes no sense.
So here we are. Somehow name and create an arena format when there are already…
8 votes -
Frozen game, maybe when switching from wifi to 5g
Android
Game froze. I was not able to click attack all or the skip turn button. When I clicked no attacks, the attack all and no attack buttons went away, but gameplay was still frozen. (See screenshots)6 votes -
Convocação lunar
Lunar Convocation was not creating a 1/1 bat when I gained/lost life. I would like a refund for my draft. It impacted critically my gameplay
4 votes -
Deck Validation Failed
I tried queuing up for Timeless BO3 with a deck that definitely was legal before BloomBurrow, but now when I try to use it I get a DECK VALIDATION FAILED message.
7 votes -
Game not giving priority on triggers
On attack, my opponent flickered Skyclave Apparition with Ephemerate. The ETB trigger for Skyclave went off, targeting my attacking World Shaper. Despite having 1 Treasure open and Corrupted Conviction in hand, I was not given priority to sacrifice my World Shaper in response to the targeting.
The next turn, Ephemerate's Rebound resolved, and when the Skyclave Apparition triggered its ETB targeting another one of my creatures, I was given priority to sacrifice that creature to Corrupted Conviction. I had exactly the same amount of mana available in both circumstances, but was not given the ability to play my card in the first instance.
On attack, my opponent flickered Skyclave Apparition with Ephemerate. The ETB trigger for Skyclave went off, targeting my attacking World Shaper. Despite having 1 Treasure open and Corrupted Conviction in hand, I was not given priority to sacrifice my World Shaper in response to the targeting.
The next turn, Ephemerate's Rebound resolved, and when the Skyclave Apparition triggered its ETB targeting another one of my creatures, I was given priority to sacrifice that creature to Corrupted Conviction. I had exactly the same amount of mana available in both circumstances, but was not given the ability to play my card in…
9 votes -
Tinybones the pickpocket not working
This is a bug with how Tinybones the pickpocket works (well doesn't work). I was dealing ALL SORTS of combat damage to a player and Tinybones, the pickpocket's ability wasn't triggering. I was supposed to be able to cast stuff from their graveyard. I had mana available and all they had was non-creature spells in the grave.
12 votes -
Rng
Fix the Rng I drew 6 land in a row in a 20 land deck and drew 10 lands in a 24 land deck. I could take a pros deck and this still happens. You guys need to make a Public announcement on the state of your Rng because the game is as close to unplayable
5 votes -
Allow card styles in draft decks
Given that a part of the MH3 experience on arena is Psychic Frog's hideaway & card styles are available for cards that are common in draft, it's ridiculous to me that the card styles can't be applied to draft decks. Where else would you care about a "Fanged flames" card style?
WOTC, can you please allow us to use card styles in draft decks?8 votes -
Paradox Engine Ban
It is beyond mind-boggling how this card hasn't been banned on Arena yet. Wasn't MtGA meant to reflect the paper game? Apparently not, seeing as it has had digital-only cards for years, digital erratas to paper cards & a blatant refusal to ban cards that are banned in paper.
Of course, this wouldn't be a problem if we could just blacklist cards we don't want to see in casual queues. Aka: Rule Zero.
6 votes -
Gem purchase unsuccessul -> endless "waiting for the server.."
Gems can't be purchased. Whenever I click on purchase, the screen "waiting for the server.." appears and nothing happens for ages.
11 votes -
Unable to log in after update
Unable to log in after update. Tried logging in, update actioned, then the below message after "waiting for server".
30 votes -
Product Suggestion
I got a product suggestion.
Stop all the stupid ******* endless loops.
It’s not fun to sit there and watch whoever just downloaded the most recent deck because they saw a build on youtube run endless loops of **** while I can’t even get the ******* mana I need just to play a 3 mana card.
Fix your ******* algorithms.
Oh,and shuffle your **** once and awhile…
7 votes -
You need to fix the shuffler
Please fix the shuffler!!! I just played 3 straight games in standard with a deck that has a 40/20 split and in each game I drew 7+ lands in the first 6-8 turns. That's a 50% rate and absolutely unrealistic. The thing is busted and makes the game absolutely impossible to enjoy.
7 votes
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