MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9907 results found
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Mastery Pass Orb Not Recieved
I reached level 5 on Mastery Pass today. The system showed that the Mastery Pass Orb was given, but it is not available in my inventory.
1 vote -
Compro dos sobres para el gold pack y no los contabiliza
Compro dos sobres para el gold pack y no los contabiliza para obtener la recompensa
1 vote -
Bug
Arena Store constantly shutsdown and locks store items disappear suddenly and don’t return at all ever in the future. Store often looses connection when making purchases and you have to close Arena and enter again over & over again
1 vote -
timeout
Got timed out after finishing a game in final fantasy sealed? not sure why my game timed out but I am now unable to connect to arena on any of my devices and it gives me the message timeout. Unsure why this bug happened but its very frustrating to not be able to play on release day of a new set
1 vote -
Redownload Once A Week
Once a week when the game updates on tuesdays, the ioS app fails to launch for me. For the past month every tuesday the game is updated but refuses to open past the loading screen, so I have to fully delete the game, then redownload the entire app and the 3-4GB of game files after logging in. It’s getting rather tedious.
1 vote -
too much top-decking
One unintended consequence I've noticed of the current "games decided by turn 4" meta is in the rare occurrence that a game is undecided by turn 4, more often than not, the remainder of the "late game" ends up being mutual top-decking as everyone's used up their "power plays" to try and end the game earlier.
The exceptions being green-green and dragon mirrors where the former had (rare) near-peer ramp and the latter have just-now "setup shop".
Top decking is not fun. Mutual top-decking is even less fun.
1 vote -
Cannot cast sorceries
Trying to cast either Chocobo Kick or Choco Comet in limited Makes it so it doesnt cast and skips my turn,
1 vote -
Final Fantasy Launch day UI issues on PC
The UI isnt working properly for me on my two PCs, its hard to choose when the Style of the UI is broken.
1 vote -
Suggestion for MTG Arena (Cards to add to Pioneer)
Hey guys, what's up?
Could you guys add Slitherhead and Varolz? I need it for my BG Pioneer deck :)
Thanks!
1 vote -
XP not awarded after wins, already 3 times
XP not awarded after wins, already 3 times
1 vote -
Sideboards
Still broken….
You serious..
Can’t even play games1 vote -
can't craft cards
When I try to craft the last 3 Primeval Titans it says network error "unable to redeem wildcard". Can you please help
1 vote -
final fantasy
It's June 10th and I'm unable to open my pack. I purchased all the pre-release items and I waited till Midnight last night and it didn't open. Figured maybe all of the USA needs to be at midnight. So I waited till this morning and it's still not letting me open my items. I tried on my tablet, mobile phone, and even my PC just in case it may have been an app related bug. This is frustrating because I just got into magic during the pandemic and this is the first set I've been able to be involved in…
1 vote -
Can't add some cards in my deck's sideboard
I was building a jeskai omniscence deck but some cards can't be added to sideboard, I tryed to exit from deck building page and return, and also to close and restart MTG Arena but the problem persist, and precisely I noticed that this happens with certain cards of my deck: the ones on the first column from left in my case.
1 vote -
mystery key
Start a brawl game with Arna Kennerud
Play a creature
Play and equip Mystery key
Attack with the creature, Mystery Key triggers and is sacrificed
Play Arna Kennerud
Play Sword of Ice and Fire
Play Forged Anew, bringing back Mystery Key
Equip the Sword using Forged Anew's 0 mana alternate cost
Game immediately jumps to next phase, as if I have no mana available
I still have mana available - unable to equip Mystery Key, even though Forge Anew should let mePC - Steam
…I still have mana available but I am unable to equip Mystery Key, it is
1 vote -
Too many time wasting 250 card ridiculous decks
Too many players roping on purpose and or showing up with 250 card decks mostly consisting of cards that waste your timer.
Cards with ridiculous effects wasting timer such as Erebus intervention with no valid targets or uninstalled labyrinth asking you to return non existent imprint.
Mill cards taking up minutes of my turn just to watch effects resolve.
Players wanting to escape alchemy are forced to play pioneer or standard
Temporal anchor causes you to lose game due to screen being flooded by cards in exile and not being able to click on hand.
Damping spheres additional cost effect…
1 vote -
Sideboard
Claims all systems operational. Guess sideboard isn’t a system. Are you fixing this or what. Best of 3 sb in operational.
Put lessons in sb cast divide by zero says no lessons cuz it only gives me access to bo1 sb
Logic behind this is ridiculous. Bo1 sb.. lol1 vote -
Screen don't change in smartphone
The screen doesn't change when I turn the smartphone upside down. This is bad because the socket is on the left side and the game only allows me to play in the upside down position.
1 vote -
1 vote
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Effet de carte qui ne marche pas
Bonjour, je tiens à signaler que l'effet de la carte "Aéromoto véloce" qui consiste stipule "Quand ce véhicule arrive, exilez jusqu'à une créature ciblée." Cependant quand j'ai joué cette carte, plusieurs fois, l'effet ne fonctionnait pas, alors que j'avais sélectionné une créature adverse. Ce bug m'a fait perdre mon draft, donc j'ai gaspillé des ressources à cause d'un bug.
1 vote
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