MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9862 results found
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Disconnected from the game
During a quick draft - omniscience game, the game froze. Once I restarted MTGA, I got the message posted below. Upon selecting "Reconnect", the game froze. I tried resetting the client a few times afterwards, with the same effect. Only after about 15 minutes I was able to connect to the game, but I was awarded a loss.
I want a refund for the event.1 vote -
Ban Nadu in brawl
Ban Nadu in brawl. I refuse to play vs the card so anyone who has that deck vs me in brawl will get an auto win before they decide to mulligan.
11 votes -
Phyrexian unlife bug
I was playing against an opponent on Magic the gathering arena who played phyrexian unlife. They did not receive any poison counters after taking damage after reaching 0 life.
10 votes -
2 votes
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Traditional constructed event - Game remaining counter wrong
Platform: Windows, Steam
During a traditional constructed event, when you press cancel during the loading screen while there is the "Entering match..." dialogue, it seems the game will count that as a loss and remove a game from the event (x game remaining counter).
In my case, I played one match, then, for the second match, pressed the cancel button before joining it because I changed my mind.
Later in the day, I played one more match and after that match, the game was showing "2 games remaining" in the event tab. Though my game tracker only shows two matches…2 votes -
My arena rope was burning while waiting for my opponent's stack of triggers to resolve
I was waiting for a stack of triggers my opponent controlled to finish resolving and my rope was burning which caused me to lose mana I was tapping to cast my spell through no fault of my own as I could not make my opponent's triggers resolve faster
7 votes -
Changing companion crashes mobile
In the iOS app, when you are building a deck and try to change your companion, the app crashes
8 votes -
Game didn't load
I was playing standard BO3, couldn't sideboard between games, then my third game didn't load.
4 votes -
network
Getting "Network Error: unable to Join Event. Please try again later."
Tried switching decks, closing MTGA multiple times, restarting my computer, and logging out and back in. Nothing is working
7 votes -
Once again, shuffler is awful
Once again, shuffler is awful. Played 2 games. Had 8 lands in 10 cards. And 9 lands in 13 cards. I think I'm done playing this game.
8 votes -
Specific set casual play
Specific Set Casual Play
Idea Description:
MTG Arena should introduce a set-based casual matchmaking mode to allow players to test decks built primarily from a single set, such as Aetherdrift, without facing fully optimized meta decks.Problem:
The current matchmaking system in Play Mode still uses hidden MMR, causing high-volume players to face competitive opponents even when testing fun or experimental decks.
Players often feel forced to intentionally lose matches to lower MMR for a more balanced casual experience, which is not fun or engaging.
Solution:
Implement a matchmaking filter where players can only queue if their deck contains at…2 votes -
Raise maximum deck size
Can we raise the maximum deck size in MTG Arena?
I totally understand there are technical concerns, but I’d love the option to play decks larger than 250 cards. I know it’s not optimal for competitive play, and some players might not like it — but I really enjoy building huge, weird decks, and the current cap can feel a bit arbitrary.
I’m aware of the old shuffling guideline ("a player must be able to shuffle their deck themselves in a reasonable amount of time"), but we’re using digital tools now.
It wouldn’t affect competitive play, since those decks would…
1 vote -
damage was incorrectly assigned
During a premier draft I had a High Fae Trickster on the battlefield and had 7 Life. My opponent had a 9/12 trampler. I flashed in a 5/5 creature and blocked. Should have resulted in me taking 4 damage, but instead I took 8 damage and lost the game. This has to be a bug, right?
3 votes -
Connection lost
September 10th 5:45pm est. The website says servers are up. However the app cannot e establish a connection or finish booting. My app is fully updated, I’ve restarted the app, restarted the device, confirmed my network connection. There is either a bug with arena or the servers are actually down contrary to the server status page.
6 votes -
プレミアドラフトでゲームの途中で別のゲームになった
0-2でドラフトで対戦中、反応が途絶しドラフトタイトル画面に戻った。初めのゲームに戻るため再度開始を押したところ別の相手とのゲームが始まった。その後、2回目のゲームは勝ったものの初めの途中のゲームが敗北扱いになったのか、再ログインすると3敗したことになっていた
2 votes -
people conceding and not allowing for people to reach certain achievements
people conceding during certain achievements is going to be a pain. for instance milling your op for a win. how many games in arena do you actually have your head explode from a mil deck due to drawing an empty deck instead of conceding. I think there should be an option for players to finish the turn op concedes on, or be able to play until it is their turn. maybe there is a better answer but something should be done or certain tasks will be a headache. also it would be nice for some better rewards for these achievements.…
1 vote -
Incorrectly given 3rd loss in draft
I was in a bloomburrow premier draft and won my fourth game to give me a record of 4-2. After the match when I returned to the main screen, I had correctly been awarded the win but had also received my third loss.
6 votes -
Action cannot be completed due to unpayable mana cost bug
"Action cannot be completed due to unpayable mana cost" message appeared, but i had the mana available. Happened trying to embalm Camera Launcher using Cursecloth Wrappings. Unfortunate bug, cost me the game and the draft.
2 votes -
Extra loss during Draft
Went 1-2 in a MOM premier draft, but got an extra loss after game 2 I think. After playing my third game the draft ended at 1-3. 17 lands screenshot is attached.
137 votes -
Unable to link Google account
I have had a problem since I requested to change my account's email address, as I cannot link my Google account to MTG Arena, as it appears that it is "stuck" to the previous email address, which I cannot unlink, as I no longer have access to that account.
3 votes
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