MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
9105 results found
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rope
You guys need to penalize rope burners. At least in anything outside of standard play.
Once, fine after that, you've given an exploit that is used to an obnoxious advantage.
"give people a means to exploit a situation and they will". At least in person there are penalties for these behaviors.
12 votes -
Mastery XP Card Rewards Not Being Received
After completing level 80 of the most recent mastery tree (D&D Mastery), I did not receive the Mythic Card reward, and have not received any of the uncommon card rewards since. (I am now on level 94 of the mastery tree.) There doesn't appear to be an issue with the XP wheels themselves. I am granted the correct amount of points, and it does roll over to the next mastery tree level, but without releasing card rewards. Please help!
25 votes -
Constructed rank stuck at gold rank tier 4
IOS. Play is buggy. I have to exit program to get gp and constructed rank doesn’t”t change regardless of wins.
11 votes -
Game sucks
The ******* game is ****. Tired of playing against nothing but goblins, elves and life gain.
10 votes -
Sideboard Disappears
The game removes the BO3 half of the sideboard cards when playing a friend challenge of historic tournament.
On PC
Create a traditional historic deck with full 15 card side board and categorize it as such
Friend challenge to Historic Tournament Match
Select the deck
Actual Result: Play match, after first game the BO3 marked portion of the sideboard is gone. Post match sideboard is missing the BO3 marked portion
Expected Result: BO3 marked portion of the sideboard is there and the deck is not edited63 votes -
MTG Arena "Error Updating Data"
I am still getting the "Error Updating Data" issue.
No, it's not my connection.
No it's not proxy settings.
No, it's not the firewall.
No, the VPN did not help.
Yes, I did switch to the Epic Games Launcher.
None of these have helped. I still can't play this game. My connection is 200+MB/sec downloads and yet this game chokes my install at under 10mb/sec
48 votes -
All of my emotes are gone
Playing on iPad, the client crashed while I was in the middle of a game. When I logged back in, all of the emotes I had were gone. When I go to the emotes page in my profile, it displays a message about how I can unlock emotes along with a confirm button. Clicking confirm takes me back to my profile. While on the emotes page, however, I can see behind the message that I have 0/10 stickers and none of the text emotes beyond the default ones. Please restore all of the emotes I had collected. Thanks!
18 votes -
Unfair function of Scurry Oak deck
Why I can create 5000 squirrels with my Scurry Oak deck?
I don't break any rule of game doing it, but when the number of squirrels is 40-50, my countdown timer starts and I lose my time.
Other decks can do his "magic" but this deck can't. WHY!!!!???
It's not fair.
IT'S NOT FAIR!!!!
16 votes -
Network error
Getting a network error, can't join queue, please try again when I hit the play button. This is happening after maintenance on Sept. 2.
24 votes -
black screen with cursor
Black screen with cursor, after loading screen...
71 votes -
Error Updating Data
The game is stuck on startup.
It says : "Error Updating Data - Please check your connection and try again".Obviously my connection work just fine. I think this is a bug.
Thank you for your time and patience
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628 votes -
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Didn't get daily quest XP?
Completed a 750xp daily quest, and now I'm still only 725xp toward the next mastery level. Did I not get the XP because I finished the quest in a Mirror, Mirror game?
33 votes -
End Season Rewards
Did not received packs this season on rewards
22 votes -
Game loss without playing
Hi,
I made a premier draft deck. Went to play my first game - I saw my opening hand but was not able to keep or mulligan then it suddenly went black, and after some time the program went back to the draft screen with the option to play a game, but did not register a loss at that stage. Then later I came back to the screen and it registered me a loss for the draft - but I did not play the game, and I was not able to play it. This is unfair that I am not able to properly play my draft.Hi,
I made a premier draft deck. Went to play my first game - I saw my opening hand but was not able to keep or mulligan then it suddenly went black, and after some time the program went back to the draft screen with the option to play a game, but did not register a loss at that stage. Then later I came back to the screen and it registered me a loss for the draft - but I did not play the game, and I was not able to play it. This is unfair that I am not…64 votes -
log bug
Log in death loop. Correct user/pass, but returns to log screen forever
20 votes -
Jump start bug
Jump start not allowing me to continue after confirming my picks
13 votes -
game is rigged
Tested 50 games each!
I play brawl only. With that being said, lets start with match making!
Decks have a algorithm pre-set and deteremens what deck you go agaist!
Example, if you play with Esika, God of the Tree then 90% of the time you will go against the same deck or Magda, Brazen Outlaw. tested 50 games!!!!
Second deck i played with 50 times is Lurrus, of the Dream. Not s single time i got the two decks above but instead two to three other decks....I mean seriously, your not eben trying to hide the fact that your cheating.....
This would never pass in a tournament!Second is starting mana draws. The algorithm does a random roll to see how much lands you start off with. If i was at a tournament and did a roll to see how many lands i start with then draw the remainder cards i would be disqualified and it would be considered cheating but you all have it rigged in the game where thats ok....
Muligen,
If I muligen then i have also a 80% chance to draw one or two of the same cards i just had that i muligened..... The odds of this happened in tabletop 80% of the time is considered cheating!I mean i can keep going on with every little bit of this games rigged nonsense... Fix this is you want people to take the game seriously and spend money!
Tested 50 games each!
I play brawl only. With that being said, lets start with match making!
Decks have a algorithm pre-set and deteremens what deck you go agaist!
Example, if you play with Esika, God of the Tree then 90% of the time you will go against the same deck or Magda, Brazen Outlaw. tested 50 games!!!!
Second deck i played with 50 times is Lurrus, of the Dream. Not s single time i got the two decks above but instead two to three other decks....I mean seriously, your not eben trying to hide the fact that your…
24 votes -
2 land again!
4 out of 6 games 2 land starting draws.... LOL what a Joke
28 votes -
Please add game replays
Please add a game replays function to MTG Arena, so that I can rewatch games I played. Being able to share replays would be good too. And the ability to invite friends into the session to watch with you.
27 votes -
Rigged
Love how you ignore the comments regarding how rigged the game is. Just adds validation to the issue. Shamelessly rigged and a blight to the MTG world. Sad that such a beautiful game has stooped to such petty greed. Speaking of greed, here is something that even imbecilic money grabbers like yourselves should understand.
; you would make so much more money if you enticed people to keep playing instead of turning them off the game due to its rigged functionality.46 votes
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