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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9860 results found

  1. Allow mobile deckbuilding to minimize decklist

    Allow mobile users to minimize decklist whilst deckbuilding.
    Steps to reproduce:
    Log into client
    Navigate to deckbuilder
    Edit or create a new deck
    Notice SO much screen space is taken up displaying the list of cards in your deck

    Device screen size: 11" in horizontal mode
    Galaxy tab A9+

    Enhancements: Arrow shaped button that completely or mostly hides the current decklist so users have more space to sort through magics many cards

    2 votes

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  2. Cheating

    I am sick and tired of playing employees of the company and the cheating they do to make sure you lose, it isn't and algo problem its an employee problem and they should not be allowed to play against non employees. Its pathetic that you are not transparent about the matches and allow the players to view what transpired so as to become better players, but thats not what you want, you want money that is all. I just posted about this problem earlier on several other complaints and what do the employees do in response make sure I played…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Insidious Roots / Osteomancer Adept

    I use activated capacity of Osteomancer Adept and exile 3 cards from my graveyard to cast a creature from my graveyard.
    Insidious roots should have créate 4 tokens but only 2 have been created.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Osteromancer

    I was playing Premier Draft during this screenshot.

    I tapped my Osteomancer Adept to cast a creature from my graveyard. I have had three other creatures that I can exile to forage. As I try to cast one, the other three glowed which I assume is for submission to forage.

    But whenever I click the cards, it gets dragged and not selected. Was trying different things, like trying to cast a different creature, but still not working. I eventually timed out.

    Not sure why I couldn't cast my creature.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Color Challenge Unable to be Completed

    When completing the color challenges, even without having the Network error others have posted about, the challenge still does not complete, and I cannot recieve the decks I am supposed to from completing this.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. 3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Deck Builder Doesn't Allow Card Incrementation

    The deck builder doesn't allow cards to be incremented.

    When selecting a card in the deck builder, a plus and minus icon shows up. Usually, if you have less then the maximum number of the card in your deck, you can press the plus button, and it will add a copy of the card to your deck. However, currently that icon does not work.

    Steps to Replicate:
    1. Log into Arena, and select the Decks tab
    2. Select the + icon to create a new deck
    3. Select any card in your collection to add it to your deck. Add…

    5 votes

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  8. Make an Alchemy-Free place to play only sets like Modern Horizons 3 that are available in paper magic

    I do not want to play MH3 cards on Arena against Alchemy decks.

    There is no alchemy free place to play since MH3 cards are not and should not be in standard.

    Furthering the confusion is the simple fact that a format named "Historic" that is not in any way related to historical real magic cards also has a variant called "Traditional HIstoric" and "Traditional" does not mean "no alchemy" it means "best of 3, not best of 1", which makes no sense.

    So here we are. Somehow name and create an arena format when there are already a billion…

    8 votes

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  9. サイドボードが変更できない

    ここ数日、自分のPCか相手のPCがフリーズして固まって再起動した際に、BO3マッチでサイドボードを変更することができないバグが生じてます。

    この仕様のせいでサイドボードを変更することができず、敗北してしまった試合が何件も発生しています。

    ユーザーにとって極めて腹立たしい事態なので、速やかにこのバグを直してください。

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Frozen game, maybe when switching from wifi to 5g

    Android
    Game froze. I was not able to click attack all or the skip turn button. When I clicked no attacks, the attack all and no attack buttons went away, but gameplay was still frozen. (See screenshots)

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. server disconnect

    server disconnect during game play losing matches left and right

    38 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  12. MTG Arena bug during sideboard of best of 3 match

    In Best of 3 match i can't sideboarding because the cards from my sideboard don't appear, but rather those from my entire collection

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Convocação lunar

    Lunar Convocation was not creating a 1/1 bat when I gained/lost life. I would like a refund for my draft. It impacted critically my gameplay

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Preacher of the Schism

    Preacher of the Schism does not create a 1/1 token when it attacks an opponent tied with the same amount of life

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Deck Validation Failed

    I tried queuing up for Timeless BO3 with a deck that definitely was legal before BloomBurrow, but now when I try to use it I get a DECK VALIDATION FAILED message.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Game not giving priority on triggers

    On attack, my opponent flickered Skyclave Apparition with Ephemerate. The ETB trigger for Skyclave went off, targeting my attacking World Shaper. Despite having 1 Treasure open and Corrupted Conviction in hand, I was not given priority to sacrifice my World Shaper in response to the targeting.

    The next turn, Ephemerate's Rebound resolved, and when the Skyclave Apparition triggered its ETB targeting another one of my creatures, I was given priority to sacrifice that creature to Corrupted Conviction. I had exactly the same amount of mana available in both circumstances, but was not given the ability to play my card in…

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Tinybones the pickpocket not working

    This is a bug with how Tinybones the pickpocket works (well doesn't work). I was dealing ALL SORTS of combat damage to a player and Tinybones, the pickpocket's ability wasn't triggering. I was supposed to be able to cast stuff from their graveyard. I had mana available and all they had was non-creature spells in the grave.

    12 votes

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  18. long loading times

    i dont know what happened, but yesterday i was loading into mtg arena 3x as fast compared to today. ill sit and wait about 2-3 minutes just to load past the initial screen then im met with a “connecting to servers” screen for an additional 1-2 minutes, and this happens every time i switch between the home screen and my deck lists. it’s not a huge bug or anything, but it’s annoying to have to wait several minutes after each tap on the menu. this issue is occurring on my iphone, but not my pc

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Allow card styles in draft decks

    Given that a part of the MH3 experience on arena is Psychic Frog's hideaway & card styles are available for cards that are common in draft, it's ridiculous to me that the card styles can't be applied to draft decks. Where else would you care about a "Fanged flames" card style?
    WOTC, can you please allow us to use card styles in draft decks?

    8 votes

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  20. Jump In

    I have played Jump In several times since Murders of Karlov Manor was released and have not been offered any of the new packets as my first selection - I was offered a new packet once as my second selection. I have played Jump In enough in the past that I should have received a choice of a new packet every time; according to your rules about packet selection.

    Something similar happened for a few sets in the past where you would not get to choose a new packet sometimes. That seemed to be fixed for the last set or…

    19 votes

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    3 comments  ·  Events  ·  Admin →
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