MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9125 results found
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Omniscience Draft, Never again
This should not be a paid event ever. This is a pure game of luck of who got the card draw / who got to go first.
I'm actually quite mad I paid 5000 gold to play in this event.
It was not fun at all, and it feels like you flip a coin and the winner of the flip wins the game. Except flipping a coin is more fun that watching your opponent draw into double mind rot on turn 1.
5 votes -
Server Issues
Auto-conceding battles because of server issues. Checked own connections and network and no issues with anything outside of the MTG Arena app.
See log file attached.
44 votes -
mouse highlight
Opponent mouse highlighting too frantic
Right now, I'm finding that opponents are using mouse highlighting to tilt their opponents. They're whipping their mouse around to make highlighting on my screen distracting. I don't know if there's much you can do about it, but it's really distracting from my enjoyment of the game!
Thanks!5 votes -
Missing rare and mythic rare wild cards after opening packs
I was opening M21 packs (the 50 pack bundle) and I was monitoring how many mythic rare and rare wild cards I was getting.
Doing that monitoring I saw on the wild card section that several rares and mythic rares wild cards that I opened weren't updating the values on the wild card section.
23 votes -
Mastery Pass Mythic Card Reward Missing
I've purchased a mastery pass this time around and when i've reached level 39 to receive my mythic card reward all i saw was the uncommon "Cauldron Familiar", and im not sure if that was from the daily reward or not.
Either way im unsure if i got the mythic card and if thats the case what can i do about it?
thanks in advance22 votes -
Stuck in game won't allow me to play , and then stuck in timeout.
Dropped from game, and when re entered can't play. timer times out but game won't end. last ranking due to this.
61 votes -
Ooops something went wrong while updating
What the title says. I can't launch the game because it started updating. Then gave that error. Now gives that error every time I try to launch.
26 votes -
color challenge
the fire character for the black color challenge stops working at some random point in the match and it only works again when you forfeit
12 votes -
resize window
I'd like to be able to freely resize game window.
Current choice of resolutions makes the window either too small or hides parts of interface behind Windows' taskbar.10 votes -
Stack cards blocking view of cards beneath them on screen
I just played a game where I had food tokens. I was unable to activate their sacrifice ability because an ability on the stack blocked the box for "activate ability" on the tokens.
Similarly I sometimes can't read cards that go on the stack because they are immediately covered by a triggered ability thus my ability to respond with the knowledge of the card underneath the triggered ability is hampered.
My suggestion is the ability to drag spells and abilities on the stack to a different part of the screen so permanents on that portion of the screen, or other…
22 votes -
daily quest
the daily quest is not completing. i just casted my 30th black spell and it doesnt complete. please fix.
154 votes -
Game Froze
Game froze. Timer not working. Only way to get out of it is to concede game. Not fair I was ahead.
46 votes -
Ladder Issues
Standard event is not making progress in ladder after i win a match
6 votes -
Losing connection to server
I am having regular issues with the game freezing, and connection being lost to the server.
Sometimes the connection is regained and the game continues, other times the game recognises that connection has been lost and disconnects me from the game (can be real great when I'm losing, but real frustrating when I'm winning), other times the game stays frozen, and I often have to restart arena and lose the game.
I've tried troubleshooting the network on my end, and there don't seem to be any issues. I have a strong connection with good speeds.
43 votes -
Problema durante la partida...
Súbitamente durante la partida, no logré pasar de turno y la partida se congeló...
5 votes -
20 gem "rare" cards don't actually give gems.
Opened 3 packs and got 2 "20 gem" cards, but didn't get any gems.
5 votes -
skipped lvl 38 mastery pass reward - mythic card
Did not get my mastery pass reward for last level completed (Lvl 38)- mythic card
20 votes -
direct challenge
cant direct challenge. We both entered each others details and set game up the same way. (best of one and coin flip) still would not connect.
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IMG_4917.png 1881 KB -
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MTGA Netzwerkfehler.JPG 132 KB -
Screenshot_20230410_100556_com.wizards.mtga.jpg 542 KB -
Screenshot_20230410_100611_com.wizards.mtga.jpg 440 KB -
607535A8-2155-49EA-84C7-9FE7C79F410B.png 2848 KB -
BEACA1BE-3FBD-4CC4-BD57-E28A0BC14DF5.png 2848 KB -
607535A8-2155-49EA-84C7-9FE7C79F410B.png 2848 KB -
BEACA1BE-3FBD-4CC4-BD57-E28A0BC14DF5.png 2848 KB
313 votes -
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game crashes
The game crahes very often in every mode. I cant rejoin till the game is over. It always crashes again.
21 votes -
eerie ultimatum in response to mill deck results in gre error and draw
playing eerie ultimatum response to being milled resulted in gre error and a draw, which is wholly unacceptable.
5 votes
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