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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9125 results found

  1. Failure to time time out

    game is failing to time out opponent

    53 votes

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  2. Rank

    twice in standard ranked he didn't give me the point to advance to platinum rank! (

    50 votes

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    2 comments  ·  Events  ·  Admin →
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  3. Low graphical performance play mode

    Hi there,

    it would be amazing if there was an "low graphical performance" play mode, were the graphics would go e.g. 2D. This might safe battery on a notebook and the game might run smoother in some battle which went "wilder".

    its just anying to loose because your opponent created a several hundreds of token at once and your computre couldn t handle it. and then you lose because of timeout...

    sincerly

    6 votes

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  4. Sudden defeat

    I was playing THEROS Beyond Death Ranked Draft and both players had enough life, but when I clicked "My Turn", the Defeat message suddenly appeared. Since it was the third defeat in the draft, my draft ended there.
    Can I get the gem back?

    65 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  5. daily quest timer reset but no new quest

    My daily quest are not showing up when my timer hits 0 and then the timer starts over and there are still no quest available. Also it says I can have 3 daily quest active at once but I only get 1. Closed the game and restarted it thinking that might update my quests but they still were not there.

    73 votes

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  6. Keeps crashing

    Game keeps crashing and I can't even make a log.

    40 votes

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  7. Game just skipped through my turn

    The game just skipped through my turn, i had a mountain and dropped a forest, went to drag the wolfwillow to play and it just skips through the rest of my turn

    50 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  8. The system auto-passed my turn

    After using "light up the stage" and with one mana open, the game passed my turn when I had a spell available to play. This error caused me to lose the match. "Light up the stage" hit "wizards lightning" and "skewer the critics." My one land was "ramunap ruins" and I had a wizard, "ghitu lavarunner," on the battlefield. I should have been able to cast "wizards lightning."

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Game defeat without a reason

    My Premier Draft game ended with defeat randomly at the start of my turn, 15 turns in to a game. No explanation was given, and there was no reason for the defeat. What gives?

    28 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  10. Constructed Rank not working

    In a standard ranked best of 3(Traditional standard play), I won the first match, and my opponent quit the game so we didn't play the other matches and the "Victory" word appeared, but no points where added to my constructed Rank. I was at platinum 4 with zero bars out of six, and after the game was still zero. I think that in this case, if the opponent quit, and the victory was displayed the bars should be filled, such as in "standard play" mode

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Sparky freezes

    Bug since last extension went on and while playing direct match with Sparky. If you're playing a deck including "Brideciel allègre" (in french) Sparky is unable to play instants that would involve a mana cost adjustment and the game freezes. All we can do to resolve this is to leave the game.

    35 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Incorrect game loss

    I was facing a player in ranked historic. They played Approach of the second Sun and I countered it. When they played it again it won the game, the first cast should not have triggered as it was COUNTERED.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. This Whole Game is a bug

    This game is trash you people should be ashamed of yourselves there is no reason for this pathetic excuse of a game to be rigged yet it is. Until you change it I'm uninstalling because as of now it's a complete waste of my time.

    5 votes

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  14. Orah, Skyclave Hierophant DID NOT ACTIVATE WHEN KILLED

    I played Orah on my next turn after my opponent wiped my field with Ugin the Spirit Dragon (so my graveyard was full of creatures with cmc 3 or less). My opponent then dealt 3 damage to my Orah, but when Orah died, Nothing Happened. Seems like Ugin The Spirit Dragon has been causing tons of issues lately

    9 votes

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  15. Counter target spell Instant cards doesent counter targeted spell

    I was playing Ranked with my deck All Blue and in two ocations my cards that counter spells didnt counter at all. More over they trigger oddly: there were instants, and when i play them, they make me target the spell (that never happen before) and when i oddly target the image of the card that was visually blocked by my card and the legend <Are you sure you whant to target xx with xx?> (that never happen before) and i click YES; The spell was not countered that way and enters play and resolves. The cards i encounter this…

    46 votes

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    24 comments  ·  Gameplay  ·  Admin →
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  16. timer

    My Nissa of Shadowed thoughts bugged when targeting a land. It wouldn't allow me to target anything but did again after my timer ran out. After I successfully untapped a land the games times stopped working. It kept giving me priority when it shouldn't and my opponents timer wouldn't work. The game completely froze after playing a land off scale the heights. eventually my timer ran out.

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. El juego se bloquea y se cierra a media partida y es imposible entrar hasta que se ha perdido la partida.

    El juego se bloquea y se cierra en partida y es imposible entrar hasta que se ha perdido la partida. Soy nuevo y he perdido todo mi oro en el draft el cual estoy perdiendo porque se me cierra el juego y no puedo reconectar, al intentar abrirlo de vuelve a cerrar....
    En el draft me ha pasado al empezar la partida, llevábamos 4 rondas .
    Otras veces me ha pasado al final de la partida.

    18 votes

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  18. Kaya's ghostform failure

    Adding to the reports. Kaya's Ghostform is currently not working at all. Had my commander exiled with Etrata with the ghostform attached. It didn't trigger. Please fix this.

    35 votes

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    21 comments  ·  Gameplay  ·  Admin →
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  19. Crash during battle

    Hi !

    Crash during sealed match while the turn 2 and impossible to reconnect to the match. The game load and when "Ready" is displayed on the screen, the game crash again.

    22 votes

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    0 comments  ·  Events  ·  Admin →
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  20. Death touch broken

    A creature with death touch activating an ability that allows it to do non combat nuke damage should not be triggering death touch. Coding for death touch is broken and allowed players to use cards that give death touch creatures a non combat nuke and kill creature at will giving them un earned wins. This needs to be addressed and fixed.

    14 votes

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    1 comment  ·  Gameplay  ·  Admin →
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