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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9121 results found

  1. stacked card stuck on screen

    When playing against GW Auras, an opponents creature had 5+ enchantments stacked. AS I Was clicking through the stack to see each one, the full art for one of them became 'stuck' on the screen, covering the combat area. it did not go away. When I went to combat on my next turn, I could not see what blockers were declared due to the card in the way.

    37 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  2. 27 votes

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  3. Loss game without a loss condition

    I am on my turn, with a lot of life, no possible condition to a lose game, attack and the game reproduce the animation of a loss game and appeared the message "defeated", like if I did concede game. But the only thing I did was declare attackers. 2 different times, on 2 different games, on 2 different situations. Both games on ranked.

    39 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  4. Card image stuck on screen

    I got a card stuck on the screen somehow. I think I was trying to zoom in on an opponent's Pharika's Spawn while it went into exile from my Banishing Light. The image of Pharika's Spawn stayed huge in the center of the screen, covering up the rest of the field, for the rest of the game

    33 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  5. Draft games more likely to get mana *****

    In draft games it is very likely that you will get a scewed draw, generally I find it is to the side of not enough lands.

    I have missed the third land draw many games.. this leads to losing most of the time. The last 3 drafts i've played i've had mana ***** in 6 games of 15... that's a ridiculous amount for a deck of 40 cards with 16 lands.

    This is still happening, my latest foray into draft, 4 games, mana flood 8 lands 13 cards, mana screw only 2 lands for several turns. mana screw again and…

    16 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  6. Daily Rewards

    Daily reward is stuck. My daily reward was 20 blue/white spells. My first match I hit 18/20. Since that match, I have cast significantly more than 2 white/blue spells, but the counter won't move and reward won't distribute.

    89 votes

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  7. opponent concede, game continues

    Got a probmem: opponent concede but the game wasn't ended: I got no reward, can't exit the match but still can interact with the table.

    43 votes

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  8. Daily Win and Reward XP not updating

    I am winning matches but the daily Win and Reward XP are still showing 1/15.
    Please help.

    45 votes

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    1 comment  ·  Admin →
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  9. Game crashes after the last update

    The game crashes when I open it after the last update.
    I uninstalled the game and re-installed twice but it still crashes.

    101 votes

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  10. Game Skipped Main Phase 2

    Mana and playable cards in hand, but turn ended/ phase 2 skipped despite this.

    1. Start Draft.
    2. Turn ended/ skipped main phase 2
    39 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  11. installer does nothing

    i click at mtg installer and nothing happens. tried a lot of times, it always worked, after unninstall and download the installer again it stoped working, i execute the installer and nothing happens. i have spent lot of money on cards in the game, you guys should fix that, or else everyone will have to know about this risk of losing the money you spend on this buggy game

    6 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  12. Opponent timed out

    My opponent timed out, but then the game just stalled. I waited several minutes, but nothing happened and I was awarded a loss.

    66 votes

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  13. The mulligan

    when i take a mulligan in the 80% of case i retake the same hand...it's impossible that ALWAYS I have in the first hand a card that is only in one copy in the deck...please rebuild the casual method of mulligan..

    10 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  14. Disconnect Error During Draft

    I was drafting and lost the last half of a pack due to disconnect errors.

    12 votes

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    1 comment  ·  Events  ·  Admin →
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  15. Game crashes

    Game crashes during my second draft match

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Game freezing during draft

    My game froze during my round of M21 quick draft.

    I was at 4w, 2l yesterday.
    Today I logged in, played the workshop event without any problem then I went to continue the draft event.
    Game froze and I was force to pass my turn 3.
    Turn 4 was heading the same way, so I closed the client and restarted it. After the restart, I was able to play but I could not catch on the tempo loss

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Lost connection to server twice during draft

    I lost connection to server twice during ranked draft. Lost two games because of it. All since new update.

    32 votes

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  18. Deck Validation Failed

    Happens with my 5 color Niv-Mizzet Reborn deck. I have tried creating a new version from scratch - same error. All cards are legal for the format.

    51 votes

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  19. 18 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  20. Kor Blademaster: double strike does not work (only the first strike)

    This is the 2nd time I'm encountering this bug (also the case for Favored of Iroas).

    The double strike on Kor Blademaster does not work. It only triggers first strike, not regular combat damage. I have had this happen in 6 games already in completely different scenario's.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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