MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
9121 results found
-
Level 29 Mastery Bug
Not receiving Mythic Rare card up reaching Mastery Level 29, looks like this is a bug with your game and has been happening to a lot of people. Please fix ASAP as we pay extra for the mastery pass to receive these rewards.
8 votes -
Fix the matchmaker or I'm done spending money on this game.
I'm serious, it's so obvious that losses only occur back to back to back and the matchmaker clearly favors topdecking whoever it wants to win. It's total *****.
Stop trying to rig it to discourage people to get their dailies. Or I'm totally done. Ask Marvel how the whole, 'bye Felicia' to your customers works out for book sales.
***** too buddy.17 votes -
juego partidas "No Clasificatorias" y gane o pierda la partida baja mi clasificacion
jugue un par de partidas clasificatorias normalmente y cuando quise jugar en partidas sin clasificar....
juego una partida "No Clasificatorias" que perdí y me bajo clasificación y luego jugué otra que gane y también bajo mi clasificación
es un doble error primero que el juego considera que estoy jugando clasificatorio (cuando me asegure de estar jugando en no clasificatorio, ademas que los nombres de los jugadores salen si la imagen de su respectiva clasificacion) y tambien esta filtrando mal los resultado de los match5 votes -
disconnect during draft
During prerelease event, I disconnected as soon as the draft started and couldn't get back in until halfway through pack two making my deck unplayable. I registered using a draft token from the preorder package and was hoping to get one back
6 votes -
game crash in middle of the match
Game Crash in middle of the match. Repair it. Is very annoying.
9 votes -
Game frozen
The game has frozen mid game. Not sure what to do now
45 votes -
freeze
just freeze ...
33 votes -
Problem with "Cling to dust"
There is a problem with the new card- "Cling to dust" in MTG Arena. I cast the card and exiled an island from my graveyard. according to the ruling, I needed to draw a card for exiling the island, but somewhat I just didn't, this made me lose my sealed and my 2,000 gems.
26 votes -
MTG Arena crashing, colors challenge
MTG Arena crashing if I try to play in colors challenge, I can't begin a game. I wasn't expreriencing these crashed since I reinstalled the game recently.
10 votes -
Kaya's Ghostform vs Glass Casket - Creature Didn't Return Upon Exile
Kaya's Ghostform vs Glass Casket - Creature Didn't Return Upon Exile
Murderous Rider had Kaya's Ghostform attached but when exiled by Glass Casket Murderous Rider did not go back to my battlefield.
JackTupp is my screen name. Forget opponent. Match was approximately 8:30 PM EST.
26 votes -
counters not working on creatures.
it happened twice already to me and cost me both matches. my essence scatter countering broodmother. it will asked are you sure? when you click yes the spell will still resolve. same with another spell i countered it ask me if im sure i want to counter then the spell resolve. it also happened with my frilled mystic. please address this bug it cost me more matches today. should,ve been mythic now if those spells didn't bug.
10 votes -
Deck Validation Fails. Any Deck I try. After I updating.
Deck Validation Fails. Any Deck I try. After I updating.
40 votes -
Game skipped the parts of the attack phase
After blockers were assigned, the game skipped straight to the second main phase, without an opportunity to play instants to modify damage.
9 votes -
Opponent Mirror Matching
- I build a new deck
- I play a mirror match, sometimes for several games in a row
Question (please answer): Can you provide us with details on WHY this happens, how we can avoid it, and consider a game format that has ZERO influence on player matching? What's wrong with random matching? It allows your customers to test decks properly rather than with the Arena finger on the scale.
Question (please answer): Do you provide your customers with an explanation? How your algorithm works? Why they will never be matched against certain deck types (unless they switch the deck they…20 votes -
Sideboarding not saved in Bo3 Matches
Whenever I play Bo3 Standard Ranked, after my first round, I get to the sideboard screen, do my changes and press the Done button, but when the 2nd round starts, my changes aren't applied, I keep drawing the same cards I took out during the sideboarding.
13 votes -
Game crashing
Whenever I try to open the Mastery tab, the game crashes.
8 votes -
7 votes
-
Random Defeat Mid Match
Happened twice tonight! In the middle of "Traditional Standard Play," the screen suddenly showed my avatar exploding and showed "defeat."
The first time it happened, I was about to cast a Wicked Wolf during my first main phase. I had lost to my opponent the first match, and this was the second match.
The second time it happened, my opponent had just past the turn to me, and I was moving my cursor over to use a Deathsprout. This game was the 3rd game in the match, and both my opponent and I had won a game a piece prior…
43 votes -
Godless Shrine not counting towards Shrine count
Godless Shrine not counting towards Shrine count during gameplay
7 votes -
Lost draft
Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.
14 votes
- Don't see your idea?