MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9121 results found
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Client Crashed during draft match
Client crashed during a Quick Draft, rendering me unable to play my turn, and resulting in a match loss. Is there a way to reverse the loss so I can play the full Draft? Thanks!
9 votes -
Sudden Defeat
I was playing an opponent in Standard magic event and was already 1 win 0 loss against him. I controlled the game and when I played Ashiok (which in a controlled board state, against an opponent without resources, was very likely to win the game) the DEFEAT message suddenly appeared on my screen. It really looks like a hack since it would be a very big coincidence to instantly lose the game exactly at the moment I was going to win. I ended up losing the game and getting disqualified from the event (1 loss allowed only).
26 votes -
El juego se quedo en ese instante y no hace nada más
Estaba ganado y el juego quedo congelado no me quiero salir porque me van a dar el juego como perdido, por favor ayudar
6 votes -
peer into the abyss and smothering tithe game crash/lagg
casting
peer into the abyss
multiple smothering tithe on the battlefield
if opponent has more than standard amount of cards in deck the game will lagg,
if you have more than 100 tokens generated in one action the game will freeze9 votes -
Kaya's Ghostform vs Prism Realm
Kaya's Ghostform did not trigger when Prism Realm exiled the creature it was attached to.
22 votes -
Game hangs at match end
The game hung at the end of the match. Instead of returning to the main display and showing what was won, the screen just went black and stopped. I had to close out and restart the game.
8 votes -
Game hangs at match end
The game hung at the end of the match. Instead of returning to the main display and showing what was won, the screen just went black and stopped. I had to close out and restart the game.
8 votes -
Gems instead of rares
I have been opening throne of eldraine packs and receiving only 20 gems instead of rare cards but my throne of eldraine collection is far from being complete.
31 votes -
Can't Gain Rank in Traditional
This is game breaking to me. I can't get to mythic because I can't play traditional and Bo1 ranked plays you against similar matchups.
I just won 2-0 in traditional and I didn't gain two, let alone one, rank. Currently at Diamond 3.2.
7 votes -
Mythic Card not awarded
Mythic Card upon reaching Lvl 56 was not awarded.
I think this also happened the previous steps where a Mythic Card should have been awarded but I did not pay attention closely enough. Now at Lvl 56 it definitely was not awarded
6 votes -
Wont get my mythic cards rewards from mastery pass
So far i didn't get any mastery pass mythic cards rewards. At first i was thinking it was just a UI bug, but further inspecting my collection gives me a hint i wont got any new actual mythics (86 mastery lvl currently). If i am being wrong, please clarify which new mythics i've got
31 votes -
PEOPLE USING ILLEGAL CARDS EITHER BANNED OR NO-LONGER STANDARD LEGAL
since yesterday after your update you can not play standard ranked I have tried but people have figured out how to play cards that are no longer standard legal they have rotated or are banned cards. I have lost trying to play but going up agaianst lynalor elf rekindiling phynix once upon a time just doesn't get it very unfair. I am not playing pioneer I am playing in standard ranked best of 3 wow I guess you all just can't help but give people every way6 you can to cheat. As if you all rigging the shuffler wasn't enough…
40 votes -
Match rigged
Can you please fix the absurd bad game system!!!!
It is absurd that with 25 lands i constantly have mana problems!!!
It is absurd that the percentage of games i start drawing is less than 30% every day!!!!!
It is absurd that if i change my deck i immediately face the worst possible opponent!!!
It is absurd that using a deck with more than 60% of winning history i cannot leave platinum tier 4 or 3!!!!Cambada de atrasados!!!!!
30 votes -
Opponent able to pay mana cost for mystical dispute without open mana
Opponent able to pay mana cost for mystical dispute without open mana
11 votes -
Error de Red
Cuando juego una partida contra otro jugador y termina, no me deja volver a jugar y me sale ese error, me deja jugar a Desafíos de colores pero jugar contra otro jugador no me deja hasta que cierre el juego y vuelva a entrar
8 votes -
Connection issues during draft games
In the last two days i lost 3 draft games due to connection issues.
Once the game froze as soon as i hit the "play" button and i found an opponent.
Another time my opponent went for a double block, i pressed pass to damage and the game froze.
Another time the game crashed during sideboarding.
I feel like i should have one draft refunded, since 3 games equals a draft, but i even more hope that you manage to solve these issues.
Hope those log files can help, even though i don't know if they are accurate.10 votes -
Se cierra el juego solo
No puedo jugar ni una sola partida sin que me saque el juego, se queda pegado y se cierra solo no he podido jugar continuamente
6 votes -
auto skipping main phase issue
so I am on my main phase, with a Goblin Electromancer on field. i am about to cast my 3rd instant/sorcery this turn for Phoenix in my graveyard trigger, i still have one drop of mana, discover cost 2 but with decrease from Goblin Electromancer i should be able to cast it. however it auto skipped my main phase to battle phase that i missed the trigger timing for phoenix.
log attached. please help.12 votes -
Enchantments detaching from creatures causing cards like Kaya's Ghostform to fail.
Enchantments detaching from creatures causes Kaya's Ghostform to fail. E.g. destroy a creature with Ghostform attached, it detaches from creature, creature is destroyed but does not return.
20 votes -
Missing gems
I just complete a Premier draft event (4 wins). I hit claim prizes, but it did not give me my 1400 gems. My gem count didn't change. I tried restarting the client, but I am still not seeing the gems
7 votes
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